Premium Plus

Premium Plus We guide your customer experience. Need help managing customer expectations? Anytime, anywhere. We are the plus in your customer experience.

At Premium Plus, weโ€™re eager to help you make a difference, guiding you to an easy-to-use cloud solution for customer service that perfectly fits your brandโ€™s style and voice. From Aircall to Zendesk, we provide sales and support teams with the right processes, tools, set-up, and insights to deliver the top-notch service and unified customer experience that people have come to expect from their favourite brands. Premium Plus is a fast-growing and award-winning Zendesk partner with over 500 happy clients across Europe and offices in the Benelux, France, and the UK.

We wish you all a lovely weekend with a lot of sunny ๐ŸŒž experiences ๐Ÿ’œ
14/11/2025

We wish you all a lovely weekend with a lot of sunny ๐ŸŒž experiences ๐Ÿ’œ

Gisteren was one of those days. ๐Ÿ”ฅ115 mensen. Zoveel energie. Zoveel goesting.En een vibe die je niet kunt faken.Ons Empl...
13/11/2025

Gisteren was one of those days. ๐Ÿ”ฅ
115 mensen. Zoveel energie. Zoveel goesting.
En een vibe die je niet kunt faken.

Ons Employee Experience-event bij DPG Media Amsterdam was een van onze meest succesvolle ooit. Dankzij de mensen die het mogelijk maakten ๐Ÿ’œ

Shoutout naar:
โœจ Agustina โ€“ flawless organisatie
โœจ Stijn & Niels (DPG Media) โ€“ warme ontvangst & indrukwekkende tour
โœจ Cindy + het Zendesk-team โ€“ top co-hosts
โœจ Frederic (Jims) โ€“ jouw verhaal & Rita = onvergetelijk ๐Ÿ˜„
โœจ Yannick โ€“ moderator met de perfecte flow
โœจ Gilles โ€“ inspirerende presentatie
โœจ Thomas Verschoren & Kisan (Zendesk) โ€“ live demoโ€™s that hit different
โœจ Onze klanten & prospects โ€“ jullie energie maakte de dag compleet

Wat we lieten zien?
EX die werkt.
Minder chaos. Meer flow.
AI + service design + รฉรฉn platform = winning teams ๐Ÿ’ช

Hi ๐Ÿ‘‹๐Ÿป from ๐Ÿ‡ฉ๐Ÿ‡ช Munich!Kinga & Frederic representing Premium Plus at the  zendesk CX event. Our rocket stars in the DACH r...
11/11/2025

Hi ๐Ÿ‘‹๐Ÿป from ๐Ÿ‡ฉ๐Ÿ‡ช Munich!
Kinga & Frederic representing Premium Plus at the zendesk CX event. Our rocket stars in the DACH region ๐Ÿš€๐Ÿ’š

Yesterday we had great meeting with Vincent and Diederik from Ringtime at our Huis Myle HQ in Sint-Niklaas โ˜Ž๏ธAlways insp...
07/11/2025

Yesterday we had great meeting with Vincent and Diederik from Ringtime at our Huis Myle HQ in Sint-Niklaas โ˜Ž๏ธ

Always inspiring to exchange ideas with like-minded entrepreneurs who are pushing the boundaries of AI and communication technology. Love these kinds of conversations where innovation meets real-world impact ๐Ÿ’œ

Excited to see where this might lead ๐Ÿ”ฎ

Last week, our very own Saskia Clappers joined the Zendesk Agentic AI Workshop at the top of the Euromast in Rotterdam t...
22/10/2025

Last week, our very own Saskia Clappers joined the Zendesk Agentic AI Workshop at the top of the Euromast in Rotterdam together with a few of our amazing clients ๐Ÿ‡ณ๐Ÿ‡ฑ

Hands-on learning, real conversations, and zero fluff.

๐—ฃ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฑ๐—ถ๐—ฑ๐—ปโ€™๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐—น๐—ถ๐˜€๐˜๐—ฒ๐—ป ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—”๐—œโ€ฆ
๐Ÿ”น They built it.
๐Ÿ”น They tested it.
๐Ÿ”น They saw whatโ€™s truly possible when human experience meets intelligent automation.

This is what the future of CX and EX looks like and itโ€™s already happening.

Some new golf โ›ณ๏ธ swags
06/10/2025

Some new golf โ›ณ๏ธ swags

Even dogs ๐Ÿ• are in love with our swag ๐Ÿ’œ
04/02/2025

Even dogs ๐Ÿ• are in love with our swag ๐Ÿ’œ

Podcast with our CEO at  ๐Ÿ’œ
30/01/2025

Podcast with our CEO at ๐Ÿ’œ

Our  rocket ๐Ÿš€ is departing from Brussels to Vegas and is expecting to land this afternoon. See you all at SKO Zendeskian...
12/01/2025

Our rocket ๐Ÿš€ is departing from Brussels to Vegas and is expecting to land this afternoon. See you all at SKO Zendeskians. We are so ready to celebrate our wins together with all of you ๐Ÿฅณ๐Ÿ’œ

Meet our brand new Global  partner manager Alex pages rocking our Premium Plus sweater ๐Ÿ‘•
11/12/2024

Meet our brand new Global partner manager Alex pages rocking our Premium Plus sweater ๐Ÿ‘•

Just finished our Vision days with our leadership team...Excited about the things we discussed and proud that we have re...
06/12/2024

Just finished our Vision days with our leadership team...

Excited about the things we discussed and proud that we have redefined and are all aligned on our action plan for 2025 and our 3 year plan ๐Ÿ”ฎ

This week we launched our expansion to the Nordics ๐Ÿ‡ฉ๐Ÿ‡ฐ, we attended the Zendesk Presents event and we opened our brand ne...
25/10/2024

This week we launched our expansion to the Nordics ๐Ÿ‡ฉ๐Ÿ‡ฐ, we attended the Zendesk Presents event and we opened our brand new office in Copenhagen ๐Ÿ’œ

Adres

Grote Markt 6A
Sint-Niklaas
9100

Openingstijden

Maandag 09:00 - 17:00
Dinsdag 09:00 - 17:00
Woensdag 09:00 - 17:00
Donderdag 09:00 - 17:00
Vrijdag 09:00 - 17:00

Telefoon

+3233034490

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Our Story

We guide your customer experience โŠ•

At Premium Plus we guide you with the right tools to an Omnichannel Platform that gives you a 360 degree view of your customers.

Youโ€™re in good hands!

Premium Plus is a an Award Winning "Premier Solution Provider" of Zendesk who guides organisations on their Zendesk journey, solving issues around implementations and integration of Zendesk. We are a one stop shop for Zendesk (licences, guidance, training, development, design and staffing). Our consultants are specialised in developing great customer experiences. Our experts can optimise your current workflows and will gladly help you to set up complete new structures and processes for your teams. So you are in good hands with us and you are assured of the best possible experience!