We guide your customer experience. Need help managing customer expectations? Anytime, anywhere. We are the plus in your customer experience.
At Premium Plus, we’re eager to help you make a difference, guiding you to an easy-to-use cloud solution for customer service that perfectly fits your brand’s style and voice. From Aircall to Zendesk, we provide sales and support teams with the right processes, tools, set-up, and insights to deliver the top-notch service and unified customer experience that people have come to expect from their favourite brands. Premium Plus is a fast-growing and award-winning Zendesk partner with over 500 happy clients across Europe and offices in the Benelux, France, and the UK.
23/01/2026
Still buzzing from last week in Vegas 💜✨
Sponsoring the SKO closing party in Las Vegas was unreal.
A Belgian 🇧🇪 company.
Main sponsor.
2,000 Zendeskians in the room 🤯
Loved the details:
👕 The waitresses rocking our Premium Plus T-shirts
🎨 Our team showing up in colorful, special collector-item T-shirts
Brand awareness?
Yeah… we smashed it 🚀
Proud CEO.
Proud team.
Proud partner of Zendesk.
Did you like the collector T-shirts? 👀👇
See you next year at SKO and let’s smash 2026 together 💥
💜 welovezendesk.com
14/01/2026
Our first Las Vegas Open padel tournament, was a great succes. Thanks 2 all Zendeskians who joined us yesterday and congrats to the winners 👏💜🎾
See you all next year again and special thanks to the team for being the best possible hosting venue partner 🙏
13/01/2026
SKO just started in Vegas 🇺🇸💜
11/01/2026
On our way to the Sales Kick Off in Vegas 🇺🇸
08/01/2026
We have currently a white ❄️⛄️ garden at your HQ
10/12/2025
Say hi to Kasia Jamborska, onze nieuwste Premium Plus Ambassadeur 💜
Deze week had ze haar volledige onboarding bij ons HQ in Sint-Niklaas en ze is meer dan klaar om bij jullie langs te komen, te luisteren en mee te bouwen aan sterkere klantenervaringen.
𝗪𝗮𝘁 𝗷𝗲 𝘃𝗮𝗻 𝗞𝗮𝘀𝗶𝗮 𝗺𝗮𝗴 𝘃𝗲𝗿𝘄𝗮𝗰𝗵𝘁𝗲𝗻?
👉 Echte interesse in jouw uitdagingen
👉 Iemand die luistert vóór ze praat
👉 En een partner die samen met jou zoekt hoe we jullie klantencontact slimmer, eenvoudiger en efficiënter kunnen maken.
Kasia zal vooral actief zijn in de Benelux en de Nordics, dus grote kans dat je haar binnenkort ziet verschijnen.
Welkom, Kasia en we wensen je alvast heel veel succes toe! 🍀
Let’s make CX better, together 🤝
05/12/2025
Gisteren waren we samen met onze vrienden van op het jaarcongres van de klantenservicefederatie in Nederland 🇳🇱
02/12/2025
WOW. Facility Night… wat. een. avond. 😲🔥
Bijna 400 mensen samenbrengen? Respect, Patrick Wendelen.
Top sprekers, top vibes, top reconnects 💜
En voor het eerst stonden we er als nieuwe sponsor met Premium Plus, klaar om meer liefde, eenvoud en efficiëntie te brengen in employee service.
Dankbaar. Gemotiveerd. Klaar voor volgend jaar 💪
20/11/2025
Greetings from London 🇬🇧
19/11/2025
Hamburg, du warst 🔥
Ein großartiger Tag auf der CX Exchange Roadshow mit unseren DACH-Rockstars Kinga & Frederic 💜
Inspirierende Sessions, starke Insights und viele neue Kontakte. Genau dafür machen wir das. 🚀
Auf zum nächsten Event!
14/11/2025
We wish you all a lovely weekend with a lot of sunny 🌞 experiences 💜
13/11/2025
Gisteren was one of those days. 🔥
115 mensen. Zoveel energie. Zoveel goesting.
En een vibe die je niet kunt faken.
Ons Employee Experience-event bij DPG Media Amsterdam was een van onze meest succesvolle ooit. Dankzij de mensen die het mogelijk maakten 💜
Shoutout naar:
✨ Agustina – flawless organisatie
✨ Stijn & Niels (DPG Media) – warme ontvangst & indrukwekkende tour
✨ Cindy + het Zendesk-team – top co-hosts
✨ Frederic (Jims) – jouw verhaal & Rita = onvergetelijk 😄
✨ Yannick – moderator met de perfecte flow
✨ Gilles – inspirerende presentatie
✨ Thomas Verschoren & Kisan (Zendesk) – live demo’s that hit different
✨ Onze klanten & prospects – jullie energie maakte de dag compleet
Wat we lieten zien?
EX die werkt.
Minder chaos. Meer flow.
AI + service design + één platform = winning teams 💪
Wees de eerste die het weet en laat ons u een e-mail sturen wanneer Premium Plus nieuws en promoties plaatst. Uw e-mailadres wordt niet voor andere doeleinden gebruikt en u kunt zich op elk gewenst moment afmelden.
At Premium Plus we guide you with the right tools to an Omnichannel Platform that gives you a 360 degree view of your customers.
You’re in good hands!
Premium Plus is a an Award Winning "Premier Solution Provider" of Zendesk who guides organisations on their Zendesk journey, solving issues around implementations and integration of Zendesk. We are a one stop shop for Zendesk (licences, guidance, training, development, design and staffing). Our consultants are specialised in developing great customer experiences. Our experts can optimise your current workflows and will gladly help you to set up complete new structures and processes for your teams. So you are in good hands with us and you are assured of the best possible experience!
Our Mission
To easy your way to the top , three elements are essential: the right TOOLS (Zendesk and customized integrations), a GUIDE who knows what lies ahead and who helps you in taking the right decisions (Premium Plus), and last but not least, your DRIVE to start this journey together with us (Customer).
This is the holy trinity that Premium Plus stands for. We provide a customer-centric 360 degree overview, that allows you to help and communicate with your customers with great precision, always having the right info always within reach.
Because this is the only way to create the ultimate experience all your customers strive for. Together with you, Premium Plus takes up the challenge; to create the ultimate customer experience.
More than 500+ customers have already shown their DRIVE.
