First-Aid Counselling

06/03/2026

We’ve officially reached 100,000 users in Botswana.

What started as a simple idea: making mental health support more accessible through digital platforms, has now reached thousands of people across the country.

Behind that number:

- People seeking guidance
- People taking steps toward healing.

This milestone reminds us why the work matters.

Mental health support should be accessible, anonymous and available when people need it most. Technology simply allows us to bring that support closer to everyday life.

To everyone who has trusted the platform, partnered with us, or supported the vision, thank you.

We’re just getting started.

13/02/2026

❤️ 𝗩𝗔𝗟𝗘𝗡𝗧𝗜𝗡𝗘’𝗦 𝗚𝗜𝗩𝗘𝗔𝗪𝗔𝗬 𝗪𝗜𝗡𝗡𝗘𝗥 ❤️

Thank you to everyone who participated and explored 𝗙𝗔𝗖 via *𝟮𝟭𝟳 # 🙌

We’re excited to announce that the winner of the romantic night away for two in Gaborone is:

🎉 Kamogelo S. Majafe 🎉

𝗣𝗹𝗲𝗮𝘀𝗲 𝗗𝗠 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 𝗯𝘆 𝟭𝟭:𝟬𝟬 𝗔𝗠 tomorrow (Saturday) to claim your prize.

𝗛𝗮𝗽𝗽𝘆 𝗩𝗮𝗹𝗲𝗻𝘁𝗶𝗻𝗲’𝘀 𝗗𝗮𝘆 ❤️

𝗜𝗻𝘀𝘁𝗮𝗻𝘁, 𝗮𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲, 𝗮𝗻𝗼𝗻𝘆𝗺𝗼𝘂𝘀 𝗺𝗲𝗻𝘁𝗮𝗹-𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗿𝗲𝗺𝗮𝗶𝗻𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗯𝘆 𝗱𝗶𝗮𝗹𝗶𝗻𝗴 *𝟮𝟭𝟳 # 𝗼𝗻 𝗢𝗿𝗮𝗻𝗴𝗲.

10/02/2026

❤️ 𝗩𝗔𝗟𝗘𝗡𝗧𝗜𝗡𝗘’𝗦 𝗚𝗜𝗩𝗘𝗔𝗪𝗔𝗬 - 𝗚𝗔𝗕𝗢𝗥𝗢𝗡𝗘 ❤️

This Valentine’s, 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 (𝗙𝗔𝗖) is giving one lucky couple 𝗮 𝗿𝗼𝗺𝗮𝗻𝘁𝗶𝗰 𝗻𝗶𝗴𝗵𝘁 𝗮𝘄𝗮𝘆 𝗮𝘁 𝗮 𝗽𝗿𝗲𝗺𝗶𝘂𝗺 𝗴𝘂𝗲𝘀𝘁 𝗵𝗼𝘂𝘀𝗲 in Gaborone! (𝘛𝘩𝘦 𝘷𝘦𝘯𝘶𝘦 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘳𝘦𝘷𝘦𝘢𝘭𝘦𝘥 𝘢𝘴 𝘢 𝘴𝘶𝘳𝘱𝘳𝘪𝘴𝘦 𝘵𝘰 𝘵𝘩𝘦 𝘸𝘪𝘯𝘯𝘦𝘳.)

How to enter:
1️⃣ Dial *𝟮𝟭𝟳 # (𝗼𝗻𝗹𝘆 𝗼𝗻 𝗢𝗿𝗮𝗻𝗴𝗲) and explore the 𝗙𝗶𝗿𝘀𝘁-𝗔𝗶𝗱 𝗖𝗼𝘂𝗻𝘀𝗲𝗹𝗹𝗶𝗻𝗴 (𝗙𝗔𝗖) platform.
2️⃣ 𝗜𝗻 𝗢𝗡𝗘 𝗰𝗼𝗺𝗺𝗲𝗻𝘁, tag your Valentine and comment with the 𝗻𝘂𝗺𝗯𝗲𝗿 𝗼𝗳 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 the platform.
3️⃣ Like our page.

🗓️𝗪𝗶𝗻𝗻𝗲𝗿 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗱: 𝗙𝗿𝗶𝗱𝗮𝘆

FAC provides instant, affordable, anonymous mental-health support.

𝗧’𝘀 & 𝗖’𝘀 𝗮𝗽𝗽𝗹𝘆. 𝗣𝗿𝗶𝘇𝗲 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝘀 𝟭 𝗻𝗶𝗴𝗵𝘁 𝗳𝗼𝗿 𝘁𝘄𝗼 𝘄𝗶𝘁𝗵 𝗯𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁 𝗶𝗻 𝗚𝗮𝗯𝗼𝗿𝗼𝗻𝗲. 𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗿𝘁 𝗻𝗼𝘁 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱.

26/01/2026

𝗚𝗲𝘁 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗺𝗲𝗻𝘁𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝘂𝗽𝗽𝗼𝗿𝘁.

✅ 3 days 𝗙𝗥𝗘𝗘
💚 Then only P1/day
✔️ No appointments
✔️ No judgement
🔒 100% anonymous

👉 Dial *217 # now (Orange users)

12/11/2025

🚨Join us at the Africa Tech Festival 2025!

30/09/2025

Happy Independence Day 🇧🇼 Safe holidays to everyone 🎉

Dial *217 # for instant mental health services (only on the orange network)

20/08/2025

01/08/2025

𝙏𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙞𝙣𝙜 𝙡𝙞𝙫𝙚𝙨 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙞𝙣𝙣𝙤𝙫𝙖𝙩𝙞𝙤𝙣.
At the Botswana Digital & Innovation Hub (BDIH), we believe in the power of innovation to solve real challenges, and First-Aid Counselling is a testament to that mission. With support through the Botswana Innovation Fund (BIF), this homegrown solution is redefining access to mental health services in Botswana.

First-Aid Counselling provides instant, affordable, and 100% anonymous emotional support directly via mobile, helping Batswana take charge of their mental well-being, conveniently and privately. 𝘿𝙞𝙖𝙡 *𝟐𝟏𝟕 # (𝙊𝙧𝙖𝙣𝙜𝙚 𝙉𝙚𝙩𝙬𝙤𝙧𝙠 𝙤𝙣𝙡𝙮). Connect instantly to professional counselling support100% Anonymous, Affordable and Human-Centred.

In a world where emotional strain is increasingly common, First-Aid Counselling is bridging the gap between access and stigma, offering a lifeline to those who need it most. This is what innovation looks like when rooted in local relevance and backed by strategic national support.

07/07/2025

𝗧𝗵𝗶𝘀 𝗶𝘀 𝗳𝗼𝗿 𝗮𝗻𝘆𝗼𝗻𝗲 𝗶𝗻 𝗮 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝘁𝗵𝗮𝘁 𝗱𝗼𝗲𝘀𝗻’𝘁 𝗳𝗲𝗲𝗹 𝘀𝗮𝗳𝗲 𝗮𝗻𝘆𝗺𝗼𝗿𝗲.

𝖬𝖺𝗒𝖻𝖾 𝗂𝗍 𝗎𝗌𝖾𝖽 𝗍𝗈. 𝖬𝖺𝗒𝖻𝖾 𝗂𝗍 𝗌𝗍𝗂𝗅𝗅 𝖽𝗈𝖾𝗌—𝗌𝗈𝗆𝖾𝗍𝗂𝗆𝖾𝗌.
𝖡𝗎𝗍 𝗌𝗈𝗆𝖾𝗐𝗁𝖾𝗋𝖾 𝖽𝖾𝖾𝗉 𝖽𝗈𝗐𝗇, 𝗒𝗈𝗎 𝗄𝗇𝗈𝗐 𝗌𝗈𝗆𝖾𝗍𝗁𝗂𝗇𝗀’𝗌 𝗇𝗈𝗍 𝗋𝗂𝗀𝗁𝗍.
𝖸𝗈𝗎 𝖿𝖾𝖾𝗅 𝗌𝗆𝖺𝗅𝗅𝖾𝗋. 𝖫𝖾𝗌𝗌 𝗒𝗈𝗎𝗋𝗌𝖾𝗅𝖿. 𝖫𝗂𝗄𝖾 𝗒𝗈𝗎’𝗋𝖾 𝖼𝗈𝗇𝗌𝗍𝖺𝗇𝗍𝗅𝗒 𝗍𝗋𝗒𝗂𝗇𝗀 𝗇𝗈𝗍 𝗍𝗈 𝗎𝗉𝗌𝖾𝗍 𝗍𝗁𝖾𝗆.
𝖸𝗈𝗎 𝖿𝗂𝗇𝖽 𝗒𝗈𝗎𝗋𝗌𝖾𝗅𝖿 𝖺𝗉𝗈𝗅𝗈𝗀𝗂𝗌𝗂𝗇𝗀 𝖿𝗈𝗋 𝗍𝗁𝗂𝗇𝗀𝗌 𝗍𝗁𝖺𝗍 𝗌𝗁𝗈𝗎𝗅𝖽𝗇'𝗍 𝗇𝖾𝖾𝖽 𝖺𝗇 𝖺𝗉𝗈𝗅𝗈𝗀𝗒.
𝖠𝗇𝖽 𝖾𝗏𝖾𝗇 𝗍𝗁𝗈𝗎𝗀𝗁 𝗂𝗍 𝗁𝗎𝗋𝗍𝗌, 𝗒𝗈𝗎 𝗌𝗍𝖺𝗒… 𝖻𝖾𝖼𝖺𝗎𝗌𝖾 𝗒𝗈𝗎 𝗅𝗈𝗏𝖾 𝗍𝗁𝖾𝗆. 𝖡𝖾𝖼𝖺𝗎𝗌𝖾 𝗒𝗈𝗎'𝗋𝖾 𝗌𝖼𝖺𝗋𝖾𝖽. 𝖡𝖾𝖼𝖺𝗎𝗌𝖾 𝗒𝗈𝗎 𝗁𝗈𝗉𝖾 𝗂𝗍 𝗐𝗂𝗅𝗅 𝗀𝖾𝗍 𝖻𝖾𝗍𝗍𝖾𝗋.

𝖨𝖿 𝗍𝗁𝗂𝗌 𝗂𝗌 𝗒𝗈𝗎:
𝖯𝗅𝖾𝖺𝗌𝖾 𝗄𝗇𝗈𝗐 𝗒𝗈𝗎'𝗋𝖾 𝗇𝗈𝗍 𝖻𝗋𝗈𝗄𝖾𝗇. 𝖸𝗈𝗎'𝗋𝖾 𝗇𝗈𝗍 𝗐𝖾𝖺𝗄. 𝖠𝗇𝖽 𝗒𝗈𝗎'𝗋𝖾 𝖽𝖾𝖿𝗂𝗇𝗂𝗍𝖾𝗅𝗒 𝗇𝗈𝗍 𝖺𝗅𝗈𝗇𝖾.

𝖸𝗈𝗎 𝖽𝗈𝗇’𝗍 𝗁𝖺𝗏𝖾 𝗍𝗈 𝗁𝖺𝗏𝖾 𝖺𝗅𝗅 𝗍𝗁𝖾 𝖺𝗇𝗌𝗐𝖾𝗋𝗌 𝗍𝗈𝖽𝖺𝗒. 𝖸𝗈𝗎 𝖽𝗈𝗇’𝗍 𝗁𝖺𝗏𝖾 𝗍𝗈 𝗅𝖾𝖺𝗏𝖾.
𝖡𝗎𝗍 𝗐𝗁𝖾𝗇 𝗒𝗈𝗎'𝗋𝖾 𝗋𝖾𝖺𝖽𝗒 𝗍𝗈 𝗍𝖺𝗄𝖾 𝖺 𝗌𝗍𝖾𝗉, 𝖺 𝗌𝖺𝖿𝖾 𝗌𝗉𝖺𝖼𝖾 𝗂𝗌 𝗁𝖾𝗋𝖾. 𝖭𝗈 𝗃𝗎𝖽𝗀𝗆𝖾𝗇𝗍.

𝖣𝗂𝖺𝗅 *217 # 𝖿𝗈𝗋 𝖺𝗇𝗈𝗇𝗒𝗆𝗈𝗎𝗌 𝗆𝖾𝗇𝗍𝖺𝗅 𝗁𝖾𝖺𝗅𝗍𝗁 𝗌𝗎𝗉𝗉𝗈𝗋𝗍.
𝖮𝗇𝗅𝗒 𝗈𝗇 𝖮𝗋𝖺𝗇𝗀𝖾.

#𝖥𝖠𝖢𝖵𝗈𝗂𝖼𝖾𝗌 #𝖸𝗈𝗎𝖠𝗋𝖾𝖭𝗈𝗍𝖠𝗅𝗈𝗇𝖾 #𝖬𝖾𝗇𝗍𝖺𝗅𝖧𝖾𝖺𝗅𝗍𝗁𝖡𝖶 #𝖠𝖻𝗎𝗌𝖾𝖨𝗌𝖭𝗈𝗍𝖫𝗈𝗏𝖾 #𝖦𝖾𝗇𝗍𝗅𝖾𝖲𝗎𝗉𝗉𝗈𝗋𝗍

04/07/2025

𝗦𝗼𝗺𝗲 𝘄𝗼𝘂𝗻𝗱𝘀 𝗱𝗼𝗻’𝘁 𝗯𝗹𝗲𝗲𝗱—𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝘀𝘁𝗶𝗹𝗹 𝗰𝗵𝗮𝗻𝗴𝗲 𝘂𝘀 𝗳𝗼𝗿𝗲𝘃𝗲𝗿.
𝗦𝗵𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝘀𝘁𝗼𝗿𝘆—𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗲𝗹𝘀𝗲 𝗺𝗮𝘆 𝗳𝗶𝗻𝗱 𝗵𝗲𝗮𝗹𝗶𝗻𝗴 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘁𝗿𝘂𝘁𝗵.

𝗡𝗲𝗲𝗱 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄?
📱 𝗗𝗶𝗮𝗹 *𝟮𝟭𝟳 # 𝗳𝗼𝗿 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗮𝗰𝗰𝗲𝘀𝘀 𝘁𝗼 𝗺𝗲𝗻𝘁𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀.
𝗢𝗻𝗹𝘆 𝗼𝗻 𝗢𝗿𝗮𝗻𝗴𝗲.
#𝗛𝗲𝗮𝗹𝗶𝗻𝗴𝗧𝗵𝗿𝗼𝘂𝗴𝗵𝗦𝘁𝗼𝗿𝗶𝗲𝘀 #𝗙𝗔𝗖𝗩𝗼𝗶𝗰𝗲𝘀 #𝗠𝗲𝗻𝘁𝗮𝗹𝗛𝗲𝗮𝗹𝘁𝗵𝗕𝗪 #𝗔𝗼𝗦𝗵𝗮𝗽𝗼?

15/06/2025

Happy Father’s Day🎉

Dial *217 # (only on Orange) to access instant mental health services.