Quinte Health

01/30/2026

At this week’s Quinte Health Board of Directors meeting, Quinte Health’s 9-8-8 team was recognized!

Here’s part of the award script, presented by Board Member Pam Jolliffe, that accompanied this special recognition:

“…we are honoured to recognize four members of our mental health and crisis response community: Shannon Webster, Lori Wood, Alyssa Houlden and Heather Neal — our Quinte Health 9-8-8 Crisis Responders. Their work is a powerful example of our values in action: Imagine It’s You. Value Everyone. We All Make a Difference. Stronger Together. These values come to life in a powerful way through the work of the people who answer the call — quite literally — when someone is in crisis.

Across Quinte Health, our mental health service providers support people through some of the most vulnerable moments of their lives. The 9-8-8 Su***de Crisis Helpline team is an essential part of that continuum of care. They respond to individuals who are overwhelmed, frightened, isolated, grieving, and sometimes unsure whether they want to continue living.

They listen without judgment. They stay present when it’s hard. They help people find steadiness when everything feels unsteady.

Here at Quinte Health, we are uniquely positioned to provide this support. Our 9-8-8 responders are part of our broader mental health program and work closely with the remarkable team at our Crisis Intervention Centre. That means when someone calls from our region, we can often connect them quickly and thoughtfully to additional local supports…This team embodies what Values in Action truly means. They imagine it’s them — every time they pick up the phone. They value everyone — every story, every fear, every voice on the line. They prove that we all make a difference — one conversation at a time. And they remind us that we are stronger together — not just as a team, but as a community of care…”

Read the full recognition: https://quintehealth.ca/news-story/board-of-directors-recognizes-quinte-healths-9-8-8-team/

01/30/2026

Quinte Health and Hastings County are pleased to announce that Dr. Jean Rochelin will be joining the team at North Hastings Hospital as a full-time Emergency Department physician.

“This is an exciting moment for North Hastings Hospital,” said Dr. Colin MacPherson, Chief of Staff, Quinte Health. “The emergency department is supported by a remarkable team of physicians, nurses, and health care professionals who are deeply committed to caring for their community. Dr. Rochelin is joining a hospital where teamwork, professionalism, and pride in providing care close to home are strongly felt, and where the community itself plays an unwavering role in supporting local health care.”

Dr. Rochelin is expected to begin practicing at North Hastings Hospital in April, relocating from the United States to join the Bancroft community.

“I’m so pleased to welcome Dr. Rochelin to Quinte Health and to the North Hastings Hospital team,” said Stacey Daub, President and CEO, Quinte Health. “This hospital means a great deal to the people who live here and to those who visit the area. Knowing emergency care is available close to home brings peace of mind to families and the community. We’re grateful to Hastings County for their partnership and for the shared commitment to supporting care in North Hastings.”

Dr. Rochelin’s recruitment was supported through Hastings County’s physician recruitment efforts, reflecting a shared commitment to improving access to high-quality emergency care close to home for residents of North Hastings.

Get to know Dr. Rochelin: https://quintehealth.ca/news-story/north-hastings-hospital-welcomes-new-full-time-emergency-department-physician/

01/29/2026

“Sandhya was my father’s nurse when I visited him in the ICU. She was extremely attentive, sincere, patient and caring. She communicated respectfully and clearly and was readily available whenever needed. Other members of my family also commented on how wonderful she was and we want to extend our appreciation.”

– a grateful family member

01/28/2026

“Dr. Bardell, I want to thank you with my whole heart for the care you gave me.

I was nervous having to find out I needed emergency surgery, however your calm, steady way of explaining what you were going to do helped me feel safe and supported. Your skill gave me my health back and your kindness gave me peace of mind when I needed it most. Your bedside manner is impeccable! You are such a kind man. I am truly grateful for you and the work you do every day. Thank you for helping me heal and treating me with respect and compassion. I will always remember that.

To the Quinte 4 nursing and PSW team,

Thank you so much for the care and support you gave me during my recovery. You saw me at a vulnerable time, and you all treated me with patience, dignity and kindness. Every small thing you did made a big difference on my recovery. I always felt looked after, heard and cared for. I am grateful to each of you for the work you do every day. It matters more than you know…”

With sincere appreciation,

Deborah

01/27/2026

Have you heard of 9-8-8?

Take our 30-second anonymous survey and help us measure how well our local awareness campaign is reaching the community: https://quintehealth.ca/9-8-8-su***de-crisis-helpline/

Your input helps shape how we connect people to life-saving mental health support.

Quinte Health is a proud partner in 9-8-8 Su***de Crisis Helpline. 9-8-8 is a new national helpline for anyone across Canada who is thinking about su***de, or who is worried about someone they know.

01/26/2026

Due to the closure of schools in the region today, January 26, 2026, programs at Quinte Children's Treatment Centre will be rescheduled or held virtually.

More information on the Quinte Children's Treatment Centre: https://quintehealth.ca/quinte-childrens-treatment-centre/

01/23/2026

Dr. Norma Charriere, a physician at Prince Edward County Memorial Hospital (PECMH) and a family physician with the Prince Edward Family Health Team, has been part of the PECMH team for many years and has helped guide the planning of the new PECMH build.

Norma had the chance to tour the new PECMH build and witness firsthand the project coming to life. She sees the PECMH build as a bold, meaningful step forward for local care.

“When the shovels finally went into the ground, I knew there was no going back. Watching the structure rise, week after week, reminded all of us why this matters,” explained Norma. “Our patients will receive care in a space that matches their needs, and our staff will have the tools and layout they deserve.”

Watching the structure go up each week, with the whole community buzzing, has been a highlight for Norma. “There has been so much community input from the very beginning. It truly is their hospital.”

Norma is confident that the modern features of the new PECMH will enhance services for patients and teams alike.

“Our current hospital works because we make it work, but it’s extremely dated. We adapted over and over again, with only one negative-pressure room and with rooms without bathrooms, but it’s time to move forward to a state-of-the-art hospital. Having a CT scanner on site will change so much. Right now, we send very ill patients by ambulance to Belleville for basic imaging. Bringing a CT into PECMH is the level of service our community deserves.”

The impact of the new space will be significant for teams, too.

“For physicians, this new hospital means a lot,” said Norma. “We have a positive atmosphere and a great team, but we’ve been working in outdated spaces. Walking into rooms that are truly worthy of the people in them—state-of-the-art and bright—will uplift all of us. We’ve already recruited young physicians who came because a new hospital with a CT scanner was on the horizon. That building is going to make a real difference to our community’s health.”

Read more: https://quintehealth.ca/news-story/together-we-build-pecmh-team-spotlight-featuring-dr-norma-charriere/

As the new Prince Edward County Memorial Hospital (PECMH) continues to take shape, Dr. Norma Charriere is already imagining the impact it will have on patients, families and teams. Norma…

01/21/2026

Today is Bell Let’s Talk Day — a reminder that mental health matters, and that support starts with connection. Let’s talk. Let’s listen with empathy and without judgment.

If you’re struggling or feeling overwhelmed, you’re not alone. Help is available 24/7 through 9-8-8. Call or text 9-8-8 to connect with trained responders who are there to support you.

Learn more about mental health services available through Quinte Health: https://quintehealth.ca/care-service/mental-health-services/

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01/20/2026

“I recently underwent day surgery at Trenton Memorial Hospital and right from the moment I was admitted, the staff here made me feel comfortable. They always addressed my questions and constantly checked in on me to see how I was feeling both before and after surgery. They were very informative of next steps and timelines. The entire OR staff was amazing, inviting and funny and really helped put my mind at ease while lying on the table.

Post-operatively, the nurses were once again fabulous and attentive to my needs (high pain and nausea). Dr. Johnstone was amazing, taking the time to explain to me as well as my husband how things went and what recovery would look like. I just want the entire staff that day to know how incredibly grateful I am and to keep up the good work as it truly does make a difference.

This was my third surgery at TMH and it’s always been the same experience; very satisfied. Proud to be a fellow nurse!”

– Amanda



Pictured: Dr. Johnstone (middle) with TMH Day Surgery nurses Melissa (left) and Linda (right).

01/16/2026

“We cannot thank Melina enough for the extraordinary care she has provided for our mother on Quinte 6. Melina is so kind and attentive. Any questions we’ve had concerning mom’s care she’s been able to find out and address and provide us the information.

In such a busy profession she takes the time to care for her patients in such a compassionate manner. The world needs more Melinas. She is making a difference in people’s lives. Today was a difficult day for mom and her family but Melina really helped us all through it.”

– Lynette

01/14/2026

When you talk to Julie Shaver, two things become clear fast: she knows Quinte Health inside and out; and she’s a genuine, caring person. Over the years, she’s moved through roles in the Lab, Patient Experience, Staff Safety, and now Human Resources. Someone once called her a “rolling stone,” but Julie smiles at that description. To her, every move has been growth—each role giving her a different perspective on how the organization works and how people experience care.

Today, as Recruitment and Onboarding Liaison, Julie is one of the first voices new hires hear. She connects with candidates, makes offers, supports orientation, and helps ensure every new team member starts their journey feeling welcomed and supported. “I’ve seen this organization from so many angles,” she said. “It lets me speak honestly about who we are and where we’re going.”

Julie speaks with genuine pride about the HR team’s evolution. What used to be about simply keeping up with needs has become a more coordinated, strategic, people-first approach to staffing, recognition, and retention. “We’re constantly improving, communicating, and stepping in for each other. It’s real teamwork.”

After spending time chatting with Julie about her role, Stacey Daub, President and CEO of Quinte Health, reflected on Julie’s impact. “Julie is exactly who you want welcoming new staff into Quinte Health. She brings warmth, clarity, and deep organizational knowledge to every interaction. Thanks to Julie and the incredible HR team, we’re in one of the strongest staffing positions we’ve ever been in—and that stability is helping us move forward in meaningful ways.”

When asked what a great day at work looks like for her, Julie replied, “Helping new hires feel less overwhelmed. Starting a new job can be intimidating, especially if someone is new to the area. Seeing people relax partway through orientation—when the anxiety fades and they feel ready— that’s a great day. Answering questions, breaking down barriers, helping people feel prepared and supported… it matters...”

Get to know Julie: https://quintehealth.ca/news-story/we-all-make-a-difference/

When you talk to Julie Shaver, two things become clear fast: she knows Quinte Health inside and out; and she’s a genuine, caring person. Over the years, she’s moved through roles in the Lab…

01/12/2026

Have you had a recent experience at a Quinte Health hospital? Are you passionate about improving patient care?

Quinte Health is looking for a volunteer to help shape care in our Medicine and Rehabilitation Programs.

💬 Share your lived experience
🤝 Help improve healthcare services
📣 Be a voice for change

Learn more about the Health Experience Partnership Program (HEPP) and how your perspective can make a difference: https://quintehealth.ca/health-experience-partnership-program/

📩 Contact Jennifer McTavish, HEPP Coordinator, about this volunteer opportunity today!
✉️ hepp@quintehealth.ca
📞 613-969-7400 ext. 2960