04/29/2026
Designed to strengthen partnerships between patients, families and the hospital, an initiative at Brant Community Healthcare System is helping ensure patients feel heard in real time. Through peer-led rounding, trained Patient and Family Advisors connect directly with patients at the bedside, creating a more open and supportive care experience.
By bringing lived experience into these conversations, the program is strengthening trust, improving the patient experience and informing quality improvement one conversation at a time.
Learn more: https://www.oha.com/news/how-patient-and-family-advisors-are-transforming-care-at-the-bedside