Provincial Medical Sign Language Interpreting Service

Provincial Medical Sign Language Interpreting Service PLS strives to create equitable language and communication access to all residents in B.C. www.phsa.ca/pls.

Provincial Language Service (PLS), a program of Provincial Health Services Authority, is committed to providing top-quality language services for people who are accessing health care services across B.C. In British Columbia, sign language interpreters and intervenor services for health care are available 24 hours a day, seven days a week. Patients, family members and healthcare providers can request a sign language interpreter and/or intervenor when needed in a healthcare setting. The PLS is responsible for the delivery of sign language interpreting and intervenor services in health care. PLS also provides cross-cultural consultation for patients and staff as well as community engagement and outreach with Deaf, Deaf-Blind and Hard of Hearing communities. Deaf, Deaf-Blind and Hard of Hearing people have a legal right to interpreters and intervenors at medical appointments, and arranging the interpreter is the responsibility of the health care provider. Patients and family members are not able to book through PLS.

11/13/2025

One in four people in Canada have a language other than English. Language should never be a barrier to care. Health teams can request interpreting services through Provincial Language Services.

Options include:
☎️ Over-the-phone interpreting in more than 200 languages.
🖥️ Video remote interpreting for patients who communicate in a language other than English or for Deaf or Hard of Hearing patients.
👩‍💻 Virtual visits where an interpreter can join via Teams or Zoom.
🏥 On-site interpreting where an ASL or spoken language interpreter joins a health appointment in person.
With these options, every patient can communicate in a way that works best for them.

🔗 Visit phsa.ca/pls to learn more.

11/13/2025
Services Not Covered: Some services aren't included—discover what they are- PLS Language Services Provincial Health Serv...
08/06/2025

Services Not Covered: Some services aren't included—discover what they are- PLS Language Services Provincial Health Services Authority - PHSA

This is "Services Not Covered - PLS Language Services" by Provincial Language Services on Vimeo, the home for high quality videos and the people who love…

Address

1795 Willingdon Avenue
Burnaby, BC
V5C6E3

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

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