Health Quality Alberta

Health Quality Alberta Improving Healthcare Together We are grateful to work, live and learn on the traditional Treaty territories and Métis lands in Alberta.

Health Quality Alberta is a provincial agency that brings together patients, families, and our partners from across healthcare and academia to inspire improvement in patient safety, person-centred care, and health service quality. We assess and study the healthcare system, identify effective practices, and engage with Albertans to gather information about their experiences. We value diverse perspectives, and bring objective, evidence-based analysis to our work. Our responsibilities are outlined in the Health Quality Council of Alberta Act.

Thanks to all the great healthcare teams who applied to our 2026 Patient Experience Awards! All applicants will learn th...
11/18/2025

Thanks to all the great healthcare teams who applied to our 2026 Patient Experience Awards! All applicants will learn the status of their submission in December.

More info 👉 hqa.ca/awards

11/17/2025

“It’s important for patients to feel empowered in the discharge conversation because it’s all about them and their health. They should have a say and have confidence that they are going to be listened to and should be able to ask questions.”

Hear how the My Next Steps patient resource – a 2025 Patient Experience Award winner – is helping to improve transitions from acute care to reduce the risk of readmission or return visits to Emergency.

Just a few days left to be considered for a 2026 Patient Experience Award. All that you need to apply is a 500-word proj...
11/14/2025

Just a few days left to be considered for a 2026 Patient Experience Award. All that you need to apply is a 500-word project summary and two statements of support from patients or family members that show how your initiative improved the patient experience.

View the criteria and online submission form:
👉 hqa.ca/awards
Apply by Nov. 17, 2025.

Applications close Monday, Nov. 17, 2025 for the 2026 Patient Experience Awards. Any team in Alberta involved in designi...
11/12/2025

Applications close Monday, Nov. 17, 2025 for the 2026 Patient Experience Awards. Any team in Alberta involved in designing and implementing an initiative that promotes a positive patient experience in accessing or receiving healthcare services can apply or be nominated. Celebrating successes can inspire others and help good ideas spread.

Complete details and application form 👉 hqa.ca/awards

⚠️Health Quality Alberta's website is currently down due to a server-related issue and undergoing repair. We will confir...
11/10/2025

⚠️Health Quality Alberta's website is currently down due to a server-related issue and undergoing repair. We will confirm here when it is working again.

Thank you for your patience as we correct this technical issue. If you need information from our team while our website is down, please email us at info@hqa.ca

Great work deserves to be recognized. And celebrating successes can help good ideas to spread. If you know a healthcare ...
11/09/2025

Great work deserves to be recognized. And celebrating successes can help good ideas to spread.

If you know a healthcare team whose work you’d like to recognize, consider applying to our 2026 Patient Experience Awards program.

Closing date: Nov. 17, 2025

Learn more 👉 hqa.ca/awards

11/06/2025

Have questions about our 2026 Patient Experience Awards?

Visit hqa.ca/awards.

➡️ Find answers about the criteria, how to apply, and who qualifies
➡️ Meet past winners
➡️ Apply by Nov. 17, 2025

11/04/2025

“There is no region in the brain that is not touched by music. And it happens often simultaneously in different regions…especially when it’s music that matters to that person.”

Palliative, neurological, and critical care hospital patients experience high rates of anxiety, distress, confusion, pain, and poor sleep. Patient distress in ICUs is commonly managed with sedation, especially during prolonged stays. The Calgary Zone Music Therapy Program offers an evidence-based, non-drug, pain and anxiety option. Learn how Certified Music Therapists use music in acute care to enhance health and well-being. 🧡 🎶

Apply for the 2026 awards 👉 hqa.ca/awards

Alberta Health Services
Jennifer Buchanan, Music Therapist
JB Music Therapy

10/28/2025

“When I came to this clinic it was a complete 180, making me feel I was an actual person, not just numbers on a spreadsheet for my Type 1 diabetes.”

A 2025 Patient Experience Award winner, the Edmonton Diabetes & High Risk Foot Clinic integrates services under one roof: specialist physician care, nurse education, insulin pump training, dietitian consultations, mental health support, and preventative foot and wound care. Patients can see multiple providers on the same day to simplify the experience of coming to the clinic and get the most out of their visits.

Find out about our 2026 awards and apply here 👉 hqa.ca/awards

10/22/2025

Palliative, neurological, and critical care hospital patients experience high rates of anxiety, distress, confusion, pain, and poor sleep. Patient distress in ICUs is commonly managed with sedation, especially during prolonged stays. The Calgary Zone Music Therapy Program offers an evidence-based, non-drug, pain and anxiety option. Learn how Certified Music Therapists use music in acute care to enhance health and well-being.
We are proud to recognize this team with a 2025 Patient Experience Award.

Apply for the 2026 awards 👉 hqa.ca/awards

Alberta Health Services
Jennifer Buchanan, Music Therapist
JB Music Therapy

10/22/2025

Created by patients, for patients, My Next Steps is a resource that empowers patients to be actively engaged in their own discharge planning. Patient advisors with lived experience worked with staff to design, test, and implement the guide across acute care sites in Alberta. Hear how My Next Steps is helping to improve transitions in care to reduce the risk of readmission or return visits to emergency.

We were proud to recognize the work of patient advisors and staff in the design, testing, and implementation of this resource with a 2025 Patient Experience Award.

Apply for 2026 👉 hqa.ca/awards

Primary Care Alberta
Alberta Health Services

Address

210, 811/14 Street NW
Calgary, AB
T2N2A4

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+14032978162

Website

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