HGS Canada

HGS is a global provider of technology, AI, and business services that help organizations transform with confidence.

At HGS, we are always looking for dynamic thinkers and achievers—people who can crack innovative ideas to transform lives and add value to what we do.
is a fine blend of innovation and dynamism, teamwork and work-life balance, and equal opportunities and social responsibility. You can be assured that you will be working in a genuinely encouraging and supportive environment.

03/27/2026

New look, new positioning, backed by a strong legacy!

Unveiling our new brand identity, which is modern, confident, and human at its core. This fingerprint motif, symbolizes individuality, trust, and the personal connections HGS builds every day with clients, customers, and employees.

03/25/2026

Today marks an important milestone for HGS as we sharpen our focus on what truly matters to businesses in their AI-led transformation amid the hype.

The right question is not whether AI can deliver. The right question is whether businesses understand what it takes for AI to deliver. Do leaders know what “better” looks like, and have they baselined it? Do they know the ROI, because it often requires fine balancing of several factors. These are the difficult but essential questions we have been focused on at HGS.

Our new positioning and refreshed brand identity reflect how HGS designs Intelligent Experiences that treat AI in a disciplined, methodical, and governed manner. We embed intelligence directly into workflows to improve processes and ensure guaranteed ROI. And through effective human–AI orchestration, we create simpler, more intuitive experiences for employees and customers.

With Intelligent Experience, we deliver every AI led transformation with confidence, control, and consistency.

Read the announcement for complete details: https://bit.ly/4m0jqU3

03/13/2026

Prêt pour votre prochain grand tournant technologique? Construisons l'avenir ensemble. Postulez ici: https://bit.ly/49HvaVJ

03/07/2026

United, we .

This International Women’s Day, we craft meaningful impact that inspires everyone.

03/06/2026

Leadership and innovation move forward when diverse voices shape the conversation.

This International Women’s Day, we celebrate the women at HGS who are driving progress, building capability, and shaping the future through their leadership.

03/04/2026

Sometimes, the simplest ideas carry the most weight.

As part of IWD 2026, a few of our leaders shared what means to them — in their own words.

Swipe through to read their reflections.

02/24/2026

De la collaboration à la célébration, chaque jour prouve que les équipes performantes créent des environnements de travail exceptionnels.

02/16/2026

Ever wondered what makes training at HGS so rewarding?

Doris — Trainer, HGS Canada, shares her experience and the impact the role has had on her growth inside and outside the workplace. Read more here: https://bit.ly/3ObfDqj

Address

Charlottetown, PE

Telephone

(902) 370-3200

Website

https://www.joinhgs.com/ca

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Our Story

HGS Canada provides customer care on behalf of some of the world’s most respected Brands. We run contact centres across Canada.

We are a global leader in optimizing the customer experience. We offer a full suite of business process management (BPM) services, right from traditional voice contact center services to transformational DigiCX services that are unifying customer engagement to platform-based back-office services and digital marketing solutions. Today, we are the only outsourcing provider taking a “globally local” approach, with over 44,800 employees across 75 contact centres in seven countries making a difference to over 900 of the world’s top brands across nine key verticals. Our expertise spans the fields of telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector.

Life at HGS is a fine blend of innovation and dynamism, teamwork and work-life balance, and equal opportunities and social responsibility. When you join us, we assure you that you will be working in an empowering and supportive environment.