HGS Canada

Global leader in BPM and optimizing the CX lifecycle, HGS is helping make its clients more competitive.

At HGS, we are always looking for dynamic thinkers and achievers—people who can crack innovative ideas to transform lives and add value to what we do.
is a fine blend of innovation and dynamism, teamwork and work-life balance, and equal opportunities and social responsibility. You can be assured that you will be working in a genuinely encouraging and supportive environment.

01/03/2026

Some chapters teach.
Some challenge.
And some change everything.

For us, 2026 isn’t about starting over. It’s about stepping up. New priorities. Stronger momentum. Bigger opportunities that truly move you forward.

If you’re ready to shape a bolder chapter and grow with what’s next, we’re already turning the page.

12/30/2025

This Christmas, the tables were full, and so were our hearts.

From festive bites to candid laughs, Canada celebrated the season with the people who make it special.

12/30/2025

Breakthroughs, celebrations, and connections revealed what thriving truly looks like.

Cheers to the people, the stories, and the energy that made 2025 unforgettable, and here’s to chasing bigger dreams and brighter moments in 2026.

Let’s keep thriving, together!

(milestones, memories, breakthroughs, celebrations, innovation, connections, stories, energy, thriving, forward-looking)

12/30/2025

This International Day of People with Disabilities, we’re amplifying leadership voices at HGS. Our leaders share what it means to create supportive spaces at work, where accessibility is intentional, empathy drives action, and every voice matters.

(International Day of People with Disabilities, Empower Every Voice, Accessibility, Workplace accessibility, Awareness to action, DEI)

12/29/2025

Every meaningful shift begins with intent, and grows through everyday actions. See how is creating lasting impact through responsibility and purpose.

Download our full ESG Report: https://bit.ly/446fvNO

(Impact, sustainability, responsibility, transformation, change,, community, purpose, progress, commitment, global impact, positive action, climate action, impact in motion, spark of change)

12/24/2025

Festive corners, creative decor, and plenty of holiday cheer!
brought the season to life by adding their own sparkle, color, and personality to every space.

[holiday traditions, festive spirit, community stories, celebration, culture, recipes, rituals, warmth, holiday season, creativity, winners, highlights]

12/23/2025

Holiday cheer looked a little extra fun at Canada as our teams brought out their most colourful, quirky, and joyfully over-the-top sweaters pictures.

Share your ugly sweater capture with us.

[holiday traditions, festive spirit, community stories, celebration, culture, recipes, rituals, warmth, holiday season, creativity, winners, highlights, office culture, team moments]

12/23/2025

The holiday season is here and so are the flavors that make it magical!
From nostalgic family traditions to festive desserts passed down through generations, is celebrating Christmas with the recipes that bring everyone together.

Share with us what’s your go-to Christmas recipe or tradition?

[holiday traditions, festive spirit, community stories, celebration, culture, recipes, rituals, warmth, holiday season, creativity]

12/22/2025

Everyone’s self-care story has its own rhythm. For Maria, it starts with finding calm in motion. Through early morning yoga, she embraces peace one breath at a time. How do you take care of yourself? Share it in the comments.

(self-care, mindful mornings, fitness milestones, personal growth, balance and wellness, mental health, remote employee wellness, virtual wellness programs, remote work-life balance)

12/18/2025

Sustainability through innovation.

Nat Radhakrishnan, CEO – HGS Americas, share how building social value through careers, inclusion, and community partnerships remains central to our mission. They highlight how digital-first solutions continue to strengthen HGS’s sustainability impact across markets.

Discover more in our Sustainability Report: https://bit.ly/446fvNO

(Impact, sustainability, responsibility, transformation, change, community, purpose, progress, waste reduction, green practices, eco-initiatives, impact in motion, spark of change)

09/08/2025

We believe greatness is built when diverse minds come together.

From innovators shaping the future of AI to techies driving digital transformation, every individual finds a place to thrive here at HGS. We are united by a culture that celebrates collaboration, growth, and the spirit of being Made for More. Want to experience it all? Join us!

(One HGS, Global culture, Diversity and inclusion, Innovators, Techies, AI, Collaboration, Growth, Opportunities, Employee stories, Life at HGS, Empowerment, Future of work, Transformation, Passion and purpose, Team spirit)

Address

Charlottetown, PE

Telephone

(902) 370-3200

Website

https://www.joinhgs.com/ca

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Our Story

HGS Canada provides customer care on behalf of some of the world’s most respected Brands. We run contact centres across Canada.

We are a global leader in optimizing the customer experience. We offer a full suite of business process management (BPM) services, right from traditional voice contact center services to transformational DigiCX services that are unifying customer engagement to platform-based back-office services and digital marketing solutions. Today, we are the only outsourcing provider taking a “globally local” approach, with over 44,800 employees across 75 contact centres in seven countries making a difference to over 900 of the world’s top brands across nine key verticals. Our expertise spans the fields of telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector.

Life at HGS is a fine blend of innovation and dynamism, teamwork and work-life balance, and equal opportunities and social responsibility. When you join us, we assure you that you will be working in an empowering and supportive environment.