The Reliable Group

The Reliable Group Clean spaces. Quality products. Industrial solutions. The company services the Northern Ontario and Muskoka regions with it's head office located in Sudbury.

The Reliable Group delivers clean, safe, and efficient environments through three divisions: Reliable Cleaning Services, Reliable Maintenance Products & Reliable Industrial Supply. Reliable Window Cleaners (Sudbury) Limited ("Reliable") is a cleaning service and supply company founded in 1952 by the Bertuzzi family with two divisions: Reliable Maintenance Products ("RMP") and Reliable Cleaning Services ("RCS"). Other branch locations include Timmins and Sault Ste Marie. Reliable strives to continually focus on quality, education, and technology as its key pillars to success. Reliable was the first janitorial supply company to be recognized under the ISO9001:2008 standard. Reliable is a member of ProLink, ISSA, BSCAI, CSSA, and IFMA. RMP is a well established janitorial supply and service company. RMP distributes a full line of janitorial supplies and equipment including absorbents, brooms, carpet cleaners, deodorizers, floor maintenance chemicals, food service supplies, garbage bags, hand and body soaps, industrial chemicals, mops, paper products, amongst others. RMP also boasts a large service center that provides all related equipment repair services. RCS is a well established cleaning service company that provides contractual and other related cleaning services to residential homes, commercial buildings, and high-rises. These services include janitorial cleaning, carpet cleaning, window cleaning, duct cleaning, specialty cleaning, amongst other cleaning services.

When was the last time your entire hood and vent system was professionally cleaned?For restaurant owners, this service i...
03/20/2026

When was the last time your entire hood and vent system was professionally cleaned?
For restaurant owners, this service is about more than appearance. A proper hood and vent cleaning includes inspecting the full system, cleaning the hood, filters, fan, rooftop components, and both vertical and horizontal ductwork, and removing grease buildup throughout.
At Reliable, we clean with NFPA 96 in mind and provide a basic hood report with before-and-after photos. That gives you better visibility into the condition of your system and greater confidence in the work completed.

When businesses review their operations for a new season, the cleaning plan should be part of that conversation too.In N...
03/20/2026

When businesses review their operations for a new season, the cleaning plan should be part of that conversation too.
In Northern Ontario, winter can leave a big impact on a facility. Snow, salt, sand, and moisture get tracked indoors every day, especially through entrances and high-traffic areas. That usually means more cleaning time is needed during the colder months.
As spring arrives, it makes sense to ask whether your current cleaning plan still matches what your building needs now. This is a good time to review cleaning hours, look at traffic-heavy areas, and plan for floor care services like deep scrubbing or strip and wax.
A good cleaning plan is not one-size-fits-all. It should change with the season and support both cleanliness and long-term floor protection.

03/18/2026

Winter is almost over, and building refresh season is right around the corner.
For high-rise residential and commercial properties, window cleaning can often mean long timelines, access equipment, and disruption to daily operations. Our drone cleaning service offers a faster alternative.
On one recent project, we cleaned 150+ windows in just 3 hours; something that would have taken 2 full days with traditional ladders and scaffolding.
It’s a smart way to refresh your facility’s exterior while helping your building stay operational.

Clean windows do more than improve visibility; they improve how your property is perceived. For commercial buildings, wi...
03/13/2026

Clean windows do more than improve visibility; they improve how your property is perceived. For commercial buildings, window cleaning is a simple way to boost curb appeal, show attention to detail, and create a more professional appearance from the moment someone arrives.

Not every mould issue starts with visible growth. Sometimes the first warning signs are a recent leak, a musty smell, or...
03/13/2026

Not every mould issue starts with visible growth. Sometimes the first warning signs are a recent leak, a musty smell, or recurring moisture in the same area.
These are all signs that should not be ignored. Acting within 48 hours can make a major difference in preventing further damage and reducing the scope of remediation.
Think you may have a mould problem? Contact Reliable Cleaning Services to schedule an inspection.

03/11/2026

Spring is almost here; which means window cleaning season is coming.
In this episode of Reliable Resource, we answer a question many property managers are asking:
What is drone-assisted window cleaning, and how does it work?
Reliable Cleaning Services is leading innovation in Northern Ontario with drone technology designed specifically for exterior cleaning of high-rise buildings.
This new approach improves safety, efficiency, and accessibility; while delivering the professional results clients expect.

With winter almost behind us, it’s almost time to refresh your facility and bring back the shine.
👉 Ready for expert help? Call Reliable.

Spring cleaning in facilities is usually more involved than regular daily cleaning.It often includes window cleaning, ou...
03/06/2026

Spring cleaning in facilities is usually more involved than regular daily cleaning.
It often includes window cleaning, outdoor debris pickup, dust control, and surface refreshing after months of winter buildup.
A practical spring facility reset kit may include:
Glass cleaner
Squeegees
Microfiber cloths
Dusters
Spray-and-wipe cleaners
Wet dusting solutions
Brooms
Lobby pans
Garbage grabbers
Waste liners
With the right products in place, your team can handle seasonal cleaning more efficiently and keep your facility looking its best.

A lot of restaurant owners don’t connect hood & vent cleaning to revenue and that’s exactly why it gets ignored.The real...
03/05/2026

A lot of restaurant owners don’t connect hood & vent cleaning to revenue and that’s exactly why it gets ignored.
The reality paints a different picture; when systems aren’t cleaned on schedule, costs show up.
Skipping a clean doesn’t protect the budget; it risks the bottom line.
If you want a quick checklist for cleaning frequency based on your kitchen type, comment “CHECKLIST” or send us a message.

03/04/2026

🪟 Not all window cleaning is the same.
In today’s Your Reliable Resource episode, our expert explains what’s included in a professional window cleaning service and what Reliable does to make sure your windows look great and your property stays presentable.
Spring season is here; let’s bring back the shine.
👉 Call Reliable.

Better airflow = better kitchen performance. Grease buildup can restrict airflow through filters, ductwork, and the exha...
02/27/2026

Better airflow = better kitchen performance. Grease buildup can restrict airflow through filters, ductwork, and the exhaust fan; so smoke and heat don’t get pulled out the way they should. A professional hood & vent cleaning helps restore that pull for a cooler, clearer kitchen during service.
Contact Reliable Cleaning Services to book.

Winter in northern Ontario doesn’t just track in moisture; it brings salt and sand that can quietly wear down high-traff...
02/27/2026

Winter in northern Ontario doesn’t just track in moisture; it brings salt and sand that can quietly wear down high-traffic floors over time. We’re featured on Sudbury dot com, sharing a practical look at seasonal floor care, why consistent cleaning helps prevent bigger problems, and how planning ahead can reduce the need for disruptive deep cleans.

Winter in northern Ontario doesn’t just track in moisture; it brings salt and sand that can quietly wear down high-traff...
02/27/2026

Winter in northern Ontario doesn’t just track in moisture; it brings salt and sand that can quietly wear down high-traffic floors over time. We’re featured on Sudbury.com, sharing a practical look at seasonal floor care, why consistent cleaning helps prevent bigger problems, and how planning ahead can reduce the need for disruptive deep cleans.

Address

345 Regent Street
Greater Sudbury, ON
P3C4E1

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 5pm

Telephone

+17056755281

Website

https://www.reliableclean.ca/, https://www.reliableindustrial.ca/, https://g.co/kgs

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Our Story

Reliable Maintenance Products (RMP) is a well established janitorial, sales and supply company serving the Northern Ontario Region. With our head office in Sudbury and Branches in Timmins and Sault Ste. Marie the company services Northern Ontario and the Muskoka’s. Using the most up to date methods and procedures, state of the art equipment and dedicated staff, the company consistently strives for professionalism and excellence. Reliable Cleaning Services is a division of Reliable Window Cleaners (Sudbury) Limited. The company was founded in 1956 by the Bertuzzi family with a single cleaning contract and has grown to become one of Ontario’s largest independently owned, full-service janitorial and maintenance companies. Reliable has proudly provided cleaning services and products for some of its clients for more than 40 years and remains a family owned and operated business under the leadership of Joe and Robert Bertuzzi. Reliable’s corporate head office and distribution centre is located in Sudbury, Ontario. The company has branch offices in Timmins, North Bay, Sault Ste. Marie, Thunder Bay and Barrie. We are members of several industry associations including ISSA, BSCAI, CSSA, IFMA, ProLink.