06/03/2020
Hi there! You might have seen the notice that One to One will be reopening on Monday, June 8th. Unfortunately, I will not be able to return to work on that date. The long story short, I do not yet have an approved protocol issued by my association, and once I do, I will need time to acquire any additional tools that I might need in order to comply (for example, it is proposed that we will have to change between clients, and I will need time to source the appropriate clothing for this new requirement). Should I return without implementing any necessary changes to my space, attire, and treatments, then I risk transmitting the virus, and I void my liability insurance.
I apologize to those of you anxiously waiting to get back in for treatments, but I hope you can understand the situation that we are in. We will update on the One to One site, and here, when we have a firm date for me to return. In the meantime, our awesome physiotherapists and osteopaths are taking in-person treatments for those needing critical care, and we will continue to offer TeleHealth physiotherapy services for others.
In good health! Looking forward to catching up when the time is right!
We are now open, with a few changes...
We are excited to announce that we are going to be opening back up on June 8th for Physiotherapy and Osteopathy with a few changes to ensure everyone’s safety. Massage Therapy will start at a later date to be determined.
Our office follows infection control recommendations made by Nova Scotia College of Physiotherapists (NSCP), Health Canada, and the Canadian Centre For Occupational Health and Safety (CCOHS).
You will, however, notice some changes when it is time for your next appointment to protect you and our staff. For example:
Staff are required to take COVID screening questionnaire prior to every shift.
Anyone entering the clinic will have their temperature checked.
Staggered appointment times to limit contact with others.
Directional arrows to limit contact with others.
Our team will ensure the workplace is clean before and after your treatment.
Virtual Physiotherapy Sessions for at home assessments and/or follow-ups.
Cleaning high touch surfaces and chairs between clients.
Our therapists will be wearing surgical masks and other PPE that is required by their associations.
Limiting 1 One to One and 1 OneUp client in the gym at a time. One to One clients may be limited to 15 minutes in the gym.
What can you do to help?
Please take our COVID-19 questionnaire prior to your appointment and continue to follow Public Health Directives.
Clients will be required to sign a one-time COVID-19 waiver before receiving any treatment.
Please wear a mask while in our clinic. It is recommended you bring your own, however masks will be available if needed.
Please wash or sanitize your hands upon entering and exiting the clinic. Avoid using cellphones while in the clinic if possible.
Please place your credit card on file for contactless payment. Cash will not be accepted at this time.
Please show up maximum of 5 minutes before your appointment. Check in using the Jane app to let us know if you are waiting in the building or in your car.
Please do not bring family members or friends to your appointment. Caregivers and personal care workers are allowed.
Please come prepared with your own full water bottle and gym/treatment clothes.
If you see 2 people in the waiting room, please have a seat in the main area by Pete’s Gluten Free Eatery or Fit4Less. Please call us at 902 425 3775 if you feel a mistake has been made with your appointment time.
We are all in this together. If you have any feedback, questions or concerns, please let one of our staff members know.
To book an appointment, just give us a call at 902-425-3775 or take a look at our booking calendar and find a time that works best for you.
We look forward to seeing you soon.