03/30/2026
Empathy involves actively listening to what people are communicating with their words, tone of voice, facial expressions, and body language. It also involves holding an attitude of curiosity and supportive caring while trying to understand their point of view and experiences.
This infographic, by , displays some of what empathy actually is. Empathy, which involves genuine connection, is different than sympathy, which involves feeling sorry for someone else’s misfortunes from a detached perspective.