11/04/2025
Starting something new can be nerve wracking. We want you to know exactly what to expect when you start your journey with Pembina Counselling Centre.
Use the “Get Started” button on our website to get in touch with us! You will be asked to provide a few very basic details. We will be in touch with you as soon as possible!
You will receive a welcome email. This lets you know that we have the information you provided and we can work on getting you an appointment.
Currently our wait time for an appointment is a little longer at this time, we will do our very best to get you an appointment as soon as possible. While you wait, we will continue to touch base and let you know of any appointments that become available.
When you arrive at our office for your first appointment, we will confirm your personal information with you (Date of birth, insurance information, emergency contact) and discuss your fee. We offer the Reduced Rate program to assist you in paying what you can afford.
We have an informed consent form for you to look over while you wait for your appointment. You are also welcome to grab a hot or cold beverage, play a game, or take a moment to breathe while you wait for your counsellor to come get you.
If you have any questions about this process, we would love to answer them for you. Call 204-822-6622 or email reception@pccmb.ca