Nanaimo Lifeline

Nanaimo Lifeline We keep seniors and medically at risk people safe and living independently at home for as long as possible, with help just a button press away.

All profits donated to the Nanaimo & District Hospital Foundation for heathcare in central Vancouver Island. Nanaimo Lifeline is a social enterprise business owned and operated by the Nanaimo & District Hospital Foundation. We have proudly been providing the first and top-ranked personal emergency response medical alert service to people in the communities of Central Vancouver Island, British Colu

mbia, for over 38 years. Our mission is to help seniors and medically vulnerable people live independently and safely in their own homes for as long as possible, with help 24 hours a day at the push of a button. We pride ourselves on giving our customers freedom, and their loved ones peace of mind. Reach out to us today to find out how you can benefit from our local and personal service!

💙 Happy Volunteer Appreciation Week! 💙This week, we’re celebrating the incredible individuals who give their time, energ...
04/24/2026

đź’™ Happy Volunteer Appreciation Week! đź’™

This week, we’re celebrating the incredible individuals who give their time, energy, and heart to support Nanaimo Lifeline.

Our volunteers are the quiet heroes behind the scenes, bringing comfort, safety, and connection to those who need it most. Whether you’re installing equipment for our clients, making social phone calls to people experiencing isolation, or lending a helping hand in any way, you are making a real difference in our community every single day.

Because of our volunteers, more people in Nanaimo can live at home, safely and independently, with confidence and peace of mind. That’s something truly special.

From all of us at Nanaimo Lifeline—thank you for your compassion, your dedication, and your generosity. We couldn’t do this without you.

👏 Join us in celebrating our amazing volunteers this week! Drop a 💙 in the comments to show your appreciation.

Nanaimo & District Hospital Foundation Code Brew at NRGH

Visit your local Tim Hortons starting April 27th to get a sweet treat to support healthcare for everyone north of the Ma...
04/24/2026

Visit your local Tim Hortons starting April 27th to get a sweet treat to support healthcare for everyone north of the Malahat!

The sweetest event of the year is back. Smile Cookie Week returns April 27 to May 3 - and every cookie comes with a big impact.

For every Smile Cookie purchased at participating Tim Hortons in Nanaimo, proceeds will support healthcare across Central and North Vancouver Island.

Since 2010, Tim Hortons has raised more than $369,000 in support of local healthcare and we are proud to partner with our friends at participating Tim’s restaurants again this year. It’s a simple way to treat yourself while supporting healthcare’s greatest needs.

A huge shoutout to Sunshine Mountain Ford Lincoln for their sponsorship of tomorrow's Smile Cookie 2026 kick off!

Thank you so much for being one of our check in callers Teresa! Your generous time is a bright spot in our clients’ day ...
04/23/2026

Thank you so much for being one of our check in callers Teresa! Your generous time is a bright spot in our clients’ day ❤️❤️❤️

This Volunteer Week, we’re shining a light on Teresa and the impact she’s making as a Lifeline volunteer.

Through her role, Teresa helps support the Lifeline program, providing peace of mind to patients and families across our region. Her thoughtful, caring approach plays an important part in helping people feel safe, supported, and connected.

It’s volunteers like Teresa who make a meaningful difference every day.

🔗 Read Teresa’s story here: https://nanaimohospitalfoundation.com/2026/04/20/volunteer-spotlight-teresa-ostman/?utm_source=facebook&utm_medium=link&utm_campaign=Volunteer+Spotlight&utm_id=Volunteer+Spotlight&utm_content=Teresa+Ostman+-+Volunteer+Spotlight+Facebook

04/20/2026

In celebration of Volunteer Week, we’re proud to spotlight Kathy Berg.

Kathy is the kind of person who brings both heart and energy to everything she does. A familiar face at NDHF events, she’s always ready to jump in, connect with others, and help create meaningful experiences that support healthcare in our region. Her passion for giving back and being part of the community shines through in every moment.

đź”— Get to know Kathy: https://nanaimohospitalfoundation.com/2026/04/17/volunteer-spotlight-kathy-berg/?utm_source=facebook&utm_medium=link&utm_campaign=Volunteer+Spotlight&utm_id=Volunteer+Spotlight&utm_content=Kathy+Berg+-+Volunteer+Spotlight+Facebook

04/16/2026
04/16/2026

Join us for the Oceanside Family Health and Wellness Fair today from 10-4 at the Oceansode Civic Centre!

04/10/2026

She’s new.

Nanaimo & District Hospital Foundation Code Brew at NRGH

Happy Easter! Nanaimo Lifeline will be closed for the long weekend on Good Friday - April 3, and Easter Monday, April 6....
04/01/2026

Happy Easter! Nanaimo Lifeline will be closed for the long weekend on Good Friday - April 3, and Easter Monday, April 6. We look forward to connecting with you when we're back in the office!

Nanaimo & District Hospital Foundation Code Brew at NRGH

04/01/2026

Yoga for seniors offers multiple physical and mental health benefits. Click to learn more about senior yoga.

Join us!
03/26/2026

Join us!

The Oceanside Family Health and Wellness Fair is only 3 weeks away. We still have space for a few exhibitors. We are now at 40! A BIG thank you to our Sponsors and Community Partners who make this Fair possible. Amplifon Canada, Comfort Keepers, Nanaimo Lifeline, Wellnessnews Central Vancouver Island.
The fair features 40+ exhibitors, 5 Health/Wellness presentations, activites and door prizes. FREE to attend. Hope to see you on April 16th at the Fair.

We will be closed for a few days over the holiday season to give our hard-working team a well deserved break! Please see...
12/23/2025

We will be closed for a few days over the holiday season to give our hard-working team a well deserved break! Please see the image for our hours. For current Lifeline clients, our local after hours emergency assistance for equipment issues is always available through Lifeline Canada at 1-800-387-1215. Thank you, and happy holidays!

The work that our team does for our community is so impactful. Making sure our elderly and medically vulnerable neighbou...
12/22/2025

The work that our team does for our community is so impactful. Making sure our elderly and medically vulnerable neighbours are safe at home is a cause we all really believe in, and we honour that work by celebrating together at the holidays! We bowled til our hearts content at Sunset Lanes and had a wonderful meal prepared by Jenna's Kitchen. Thank you all so much for the work you do, and for coming out to the party!

Address

2-3188 Barons Road
Nanaimo, BC
V9T4B5

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4pm
Friday 8:30am - 4pm

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Our Story

Nanaimo Lifeline is a Nanaimo & District Hospital Foundation social enterprise that has been providing service to people in the communities of Central Vancouver Island, British Columbia, for over 30 years. Medically at risk individuals and people with disabilities are able to live independently with the help of Lifeline. Family caregivers, friends and neighbours experience improved peace of mind knowing a loved one has access to help 24 hours a day at the push of a button. How It Works: -Healthcare professionals refer patients to Lifeline who are concerned about a possible fall or other health risk. -Professional monitoring staff at Nanaimo Lifeline response centres will quickly assess the situation and link the caller to appropriate help. Lifeline Benefits: -Continue living in the comfort of your own home -Prompt, caring assistance at the touch of a button - 24 hours a day, 365 days a year Security and peace of mind for you and your family