10/31/2022
Have you ever wanted to contribute to the improvement of the healthcare system in your community? Do you believe in streamlining and ensuring a more efficient process for patient care from the minute they walk in till they are able to head home in good health? Did you know that you don’t need to be a medical doctor to fulfil this passion? How? It’s simple. Join our administrative team at the Falls Walk-in Clinic as a medical office assistant.
From booking and managing medical appointments correctly to getting the right medication to the right patient as well as filing all appropriate health insurance documents, we are the lifeline for medical care here at Falls Walk-in Clinic. You would be expected to perform several clerical and administrative tasks such as filing, scheduling, and telephone handling in a fast-paced environment.
The general job description includes;
1. Answer customer enquiries and transfer calls when necessary to the appropriate office using the switchboard system in accordance with the proper telephone handling procedures.
2. Keeping organized patient medical records and appointment schedules using records management software provided by the organization.
3. Transcribe paperwork on physical examinations and medical histories into a digital format for storage in the cloud-based backup system In line with company policy
4. Provide patients with information on their health and treatment plans via emails and/or letters using pre-defined templates provided.
5. Support medical office staff and physicians in varied clerical duties using applicable Microsoft office tools to improve efficiency.
Skills and Competencies
• Knowledgeable about biology and human anatomy.
• Experience using records and information management principles
• Proficiency with Ms. Office tools & Cloud-based software
• Understand the privacy and data protection policies.
• Computing Skills
• Verbal and Written Communication Skills
• Ability to transcribe accurately
• Creative and critical thinking skills.
Minimum Education Requirements
• 1 -2 years post-secondary education.
• Certification as a medical office assistant
Job Type
• Full-time
• Permanent
Compensation - $16.50 per hour
• Health Insurance Coverage
• 40-hour work week.
• Overtime pay is available
• 3 weeks paid vacation time
Benefit
• Free Dental Care
• Free Eye Care
• Free Medical Care for employee
• 50% medical service fee for employee’s family members (dependants)
• Paid annual leave/vacation
The position of a medical office assistant requires the following physical and time demands;
• Sitting at a desk for extended periods of time.
• Most of the work’s day is spent indoors.
• A significant amount of time in front of a computer screen daily.
• In emergency situations, may be exposed to blood.
• May involve dealing with irate and sometimes irrational patients.
To apply for this position, send a copy of your resume and a cover letter explaining how your previous experience would be valuable in this position to fallswalkinclinic@gmail.com.
Closing Date – 11th November, 2022.
