03/30/2023
KTS just received our CARF accreditation decision and we have achieved another 3-year accreditation award! Congratulations everyone!!
Of 1520 standards applied, KTS was meeting or exceeding 96% of them, and received some great consultation ideas/strategies to follow to improve even more.
Directly from our report:
CARF found that Kawartha Therapy Services, Inc. demonstrated the following strengths:
❤️The organization is led by a team of individuals that are clearly knowledgeable and dedicated to the provision of superior care.
❤️There is an attention to quality that is apparent throughout all of the organization's activities. It is evident that data is being used effectively to guide change and inform decision making.
❤️Leadership is recognized for its efforts during the changes driven by the pandemic response as it continued to look for creative ways to continue to support patients and staff. Virtual visits were introduced, and opportunities for leadership and employees to connect were continually being explored and modified.
❤️KTS offers comprehensive therapy services seven days a week, with functional therapeutic activities that engage the patients it serves and their families/support systems.
❤️KTS is recognized for embracing a model for service delivery that allows it to provide care over a large geographical area, while honouring the caseload expectations of its professional staff.
❤️The organization is commended for its effective engagement of professional field staff within its performance improvement efforts. It identifies and implements outcome measures that area relevant to its staff, patients and management goals.
❤️KTS has a remarkable management team that is valued by its staff members who feel supported in the field, respected for their professional expertise and enabled to "do their best."
❤️The leadership and staff at KTS are recognized for their effective and timely communication, especially with family members, patients and external stakeholders, who feel their inquiries are followed with quick and helpful responses to their needs.