03/20/2020
BERGHAUSER AND ASSOCIATES COUNSELLING SERVICES
200-7385 DUNCAN ST. POWELL RIVER, BC V8A 1W6 604-223-2717
3/19/2020
RICK BERGHAUSER, M.Ed, CCC
Berghauser and Associates Counselling Services
200-7385 Duncan St. POWELL RIVER, BC V8A 1W6 604-223-2717
To our valued clients:
As we enter yet another week of health concerns with the Covid-19 pandemic, we would like to reach out to you and share our plan for offering you the services you need and expect. Counselling is an important resource as we deal with this stress and isolation. Currently we are continuing to offer some in-office counselling for individuals and couples as well as phone and videoconferencing sessions. However, very soon it is likely that we will be offering phone and videoconferencing sessions only. Currently our office is open only because it is not a high traffic building and we can clean between each client’s session. We are asking however, that if you could meet by phone or videoconference, we would like to start transitioning sessions to that as soon as possible. This is especially important if you have traveled recently, are feeling sick or have been in contact with someone who is sick or who has recently traveled.
We want to ensure you that our practice uses an encrypted videoconferencing platform called Doxy.me that meets or even exceeds all requirements for maintaining your confidentiality which is of paramount importance to Kara and myself. This system is easy to use and does not require you to download any new software, however you will need Google Chromo or Firefox installed on your computer. You simply will need to click on the link we will provide you with and then you will be placed in a virtual waiting room where you will wait until we begin the videoconference.
We very much appreciate your flexibility and patience as we do our best to provide you with the service you need while taking responsible steps to try and keep everyone as safe as possible. If you have any questions, concerns or would like to book a session, please contact one of us and we will be happy to help you.
Let’s all do our part to support each other through this time.
Sincerely,
RICK BERGHAUSER, M.Ed, CCC
Berghauser and Associates Counselling Services
KARA FOGWELL, BSW, MA, RCC
Email: rick@berghauser.ca
kara@berghauser.ca
Website: Berghauser.ca