02/17/2026
UPDATE: Situation has been resolved now. Thank you for your patience.
Notice
We would like to inform residents and families that our external phone lines are currently experiencing an outage. Incoming calls are not working, and outgoing calls are intermittent at this time. We are actively working with Shaw Communications to resolve this issue as quickly as possible.
Please be assured that all employee care partners are aware of the situation and will use cell phones in the event of an emergency. Internal calling remains fully operational, including resident call bells.
We will provide updates as soon as we receive them.
Thank you for your patience and understanding.