Mackenzie Health

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Music Therapy Awareness Month is a chance to celebrate the healing power of music, and the incredible patients and staff...
03/10/2026

Music Therapy Awareness Month is a chance to celebrate the healing power of music, and the incredible patients and staff who participate in our music therapy program.

Group and individual music therapy sessions have become a meaningful part of continuing care recovery. Patients describe the experience as “a catalyst for inspiration… a place to connect, mood‑lifting, motivational and reminiscent.” Staff have noticed the same, sharing that patients appear happier, more engaged and more confident after attending.

Led by a trained music therapist with expertise in psychotherapy and neurologic music therapy, the program blends rhythm, movement, cultural expression, mindfulness and peer support. It’s more than music — it’s community, connection and hope.

This month, we celebrate the patients who show up with courage, the families who cheer them on and the team members who make this program possible.

Today, we celebrate International Women’s Day — a global day that grew from early women’s labour movements calling for e...
03/08/2026

Today, we celebrate International Women’s Day — a global day that grew from early women’s labour movements calling for equal rights and participation in society.

We recognize the strength, leadership and contributions of women in our communities and across Canada. In health care and within our organization, women play vital roles every day — caring for patients, leading teams, advancing research, educating the next generation, supporting families and so much more.

Today, we honour the accomplishments, resilience and dedication of the many women across our organization and communities whose work makes a difference every day.

Happy International Women’s Day.

From the very beginning of her nursing journey, one thing guided Kristel’s path: a commitment to compassionate, ethical ...
03/08/2026

From the very beginning of her nursing journey, one thing guided Kristel’s path: a commitment to compassionate, ethical and patient‑centred care.

“Mackenzie Health’s commitment to excellence in patient care resonates deeply with my own professional values,” says Kristel. That’s exactly what led her to Mackenzie Health.

Kristel began her journey at Mackenzie Health as a registered practical nurse. Today, she serves as a Registered Nurse and chair of the Medicine Unit Council at Mackenzie Richmond Hill Hospital — a staff-led group where she champions collaboration, communication and continuous improvement.

What drives her every day is the opportunity to uplift her colleagues and advocate for the needs that support exceptional patient care. Leadership, for her, is about ensuring every voice on the team is heard and valued.

“It’s inspiring to be part of a community that prioritizes both patient well‑being and the growth of its staff.”

Join a team where your voice matters, your growth is supported and your work makes a meaningful impact. Explore careers at Mackenzie Health and discover what’s possible: https://www.mackenziehealth.ca/careers

Our Kudos Awards celebrate the incredible people who make a difference at Mackenzie Health — and Roy is one of them. As ...
03/06/2026

Our Kudos Awards celebrate the incredible people who make a difference at Mackenzie Health — and Roy is one of them.

As a Registered Nurse in the Emergency Department, Roy saw that nurses were spending too much time rewriting patient updates during shift changes. So he took action.

He taught himself new digital tools and built a faster, clearer way for nurses to share important patient information.

Now, nurses spend less time on paperwork and more time caring for patients.

“My motivation shifted from personal convenience to patient impact,” Roy says. “Even if this improves safety for just one patient, it’s worth it.”

Congratulations, Roy, on your Kudos Award. Thank you for helping us deliver safer, better care.

Know someone who deserves recognition? The Kudos Awards are one way to celebrate them.

Learn more: https://www.mackenziehealth.ca/staff-physicians/kudos-awards/give-kudos

During Social Work Week, we’re proud to shine a light on the incredible social workers who support patients, families an...
03/04/2026

During Social Work Week, we’re proud to shine a light on the incredible social workers who support patients, families and care teams every day. Their compassion, advocacy and commitment make a profound difference when people need it most.

Meet Angela and Rosanna, two of the many dedicated social workers who bring empathy, expertise and humanity into Mackenzie Health.

Angela was inspired to pursue social work after helping her family navigate the health‑care system as newcomers to Canada. Today, she supports patients and families in the mental health outpatient program through therapeutic care, caregiver groups and program development. “Every person who walks through our doors carries a story that deserves to be heard with care and without judgment. I feel privileged to walk alongside people as they navigate some of their most vulnerable moments,” says Angela.

Rosanna was drawn to social work by her desire to support people in their most vulnerable moments. Working in outpatient mental health, her days include patient check‑ins, emotional support, care co‑ordination and group work — no two days are the same. “What grounds me in this work is the strength I see in patients every day. Even in the hardest circumstances, there is resilience,” says Rosanna. “Being able to support someone through that is an honour.”

Both Angela and Rosanna remind us that social work is not just a profession — it’s a commitment to compassion, advocacy and meaningful human connection.

They say safety is its own reward, but international recognition feels pretty great, too. 🌎🏆Mackenzie Health recently re...
03/02/2026

They say safety is its own reward, but international recognition feels pretty great, too. 🌎🏆

Mackenzie Health recently received the 2025 Human Experience Award for Safety from Press Ganey, recognizing organizations that achieve at least a 50% reduction in system-level Serious Safety Event Rates.

In Canada, one in 17 hospital stays involves at least one harmful event, according to the Canadian Institute for Health Information and Healthcare Excellence Canada. This honour reflects years of work to prevent harm before it happens.

Since 2019, our teams have:
✅ Reduced serious safety events by 64%
✅ Lowered patient complaints by 48%
✅ Kept harm rates well below the provincial average

That’s what a safety-first culture looks like in action.

Want practical tools and proven strategies to transform patient safety at your organization? Join us at the 2026 Patient Safety Symposium on March 4.

Tickets are selling fast! Get yours today:
https://www.eventbrite.ca/e/patient-safety-symposium-2026-tickets-1980745067818?aff=oddtdtcreator

STRIDES EARLY BIRD ENDS TOMORROW AT MIDNIGHTTime is running out to save.Early bird pricing for Strides for Mackenzie Hea...
02/27/2026

STRIDES EARLY BIRD ENDS TOMORROW AT MIDNIGHT

Time is running out to save.
Early bird pricing for Strides for Mackenzie Health, presented by PureHealth Pharmacy ends tomorrow at midnight.
Join us on Saturday, May 9, 2026, for a 3-km or 5-km walk/run in support of exceptional care close to home.

Register now to receive:
• Free park admission and parking before 8 a.m.
• An exclusive event T-shirt
• Access to fundraising contests and prizes
• A post walk/run celebration with food, refreshments and family-friendly fun
Last year, the event sold out. Don’t miss your chance to be part of it.
Click the link in our bio or visit MHFStrides.ca to register now.

On Pink Shirt Day, we proudly join communities across Canada by wearing pink as a powerful reminder that kindness, respe...
02/25/2026

On Pink Shirt Day, we proudly join communities across Canada by wearing pink as a powerful reminder that kindness, respect and compassion are at the heart of safe and supportive environments.

In health care, these values guide every interaction. Whether we’re caring for patients, supporting families or collaborating with colleagues, we believe that everyone deserves to feel valued, heard and respected.

Thank you to our incredible team for championing these values every day.

02/24/2026

Struggling with migraines this winter? ❄️ Did you know that cold temperatures, low barometric pressure and dry indoor air can all trigger those dreaded headaches? Winter weather doesn’t have to take control of your well-being.

If migraines are making the season harder, it’s time to take charge! Mackenzie Health’s Dr. Taher shares expert tips to help you manage your symptoms and find relief.

🎥 Watch this video to learn more.

Just one week left to save big! Early bird pricing for Strides for Mackenzie Health, presented by PureHealth Pharmacy, e...
02/21/2026

Just one week left to save big!
Early bird pricing for Strides for Mackenzie Health, presented by PureHealth Pharmacy, ends on February 28. Join us on Saturday, May 9, 2026, for a high-energy 3-km or 5-km walk/run in support of exceptional care close to home.
Register now to receive a free park admission pass and parking before 8 a.m., an exclusive event T-shirt, access to fundraising contests and prizes, plus a post walk/run celebration filled with refreshments and family-friendly fun.
Last year, the event sold out… Secure your spot today!
Click the link in our bio or visit MHFStrides.ca to register now.

After several years working in infection control in a continuing care setting — supporting patients who need ongoing, lo...
02/19/2026

After several years working in infection control in a continuing care setting — supporting patients who need ongoing, long-term medical care — Latha was ready for her next step.

“When an opportunity opened at Mackenzie Health, I knew it was the right place to grow my skills in a fast-paced hospital environment.”

Today, she helps prevent the spread of infections across the hospital, supporting care teams, strengthening safety practices and leading improvements that protect patients, families, staff and volunteers. Her work includes initiatives to reduce serious infections like certain bloodstream infections and pneumonia, helping to prevent harm and keeping patients safe.

“I’m grateful to be part of the Mackenzie Health family and to help create a safe environment for everyone.”

Looking for a meaningful career in health care? 🔗 Tap the link in our bio to explore opportunities.

Our Emergency Departments and Urgent Care Centre (9401 Jane St.) are here to help you when you or your loved ones are in...
02/16/2026

Our Emergency Departments and Urgent Care Centre (9401 Jane St.) are here to help you when you or your loved ones are in need on Family Day.

🚨 Emergency Department: If you’re facing life-threatening conditions like chest pain, severe difficulty breathing, stroke symptoms or major injuries, head straight to the Emergency Department. These situations require immediate, advanced medical care.

🩹 Urgent Care Centre: For non-life-threatening issues like minor fractures, sprains, infections or moderate cuts, our Urgent Care Centre is the best choice. It’s ideal for after-hours care when your doctor’s office is closed but the situation isn’t an emergency.

Remember: if it’s life-threatening, don’t hesitate – call 911 or head to your closest Emergency Department.

On Family Day, our Urgent Care Centre hours are:

Feb. 16: 10 a.m. – 4 p.m.

Looking for non-urgent care? Visit the Health 811: https://health811.ontario.ca/static/guest/home

Address

10 Trench Street
Richmond Hill, ON
L4C4Z3

Telephone

+19058831212

Website

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Our Story

Official account for Mackenzie Health (Mackenzie Richmond Hill Hospital, future Cortellucci Vaughan Hospital - Canada’s first smart hospital - and community-based locations) and Mackenzie Health Foundation.

Mackenzie Health is a dynamic regional health care provider serving a population of more than a half million people across York Region and beyond.

Mackenzie Health Foundation is spearheading the Ultimate campaign, the largest fundraising drive led by a community hospital in Canada with a $250 million goal to help build and equip Cortellucci Vaughan Hospital and enhance care at Mackenzie Richmond Hill Hospital.

Our vision is to create a world-class health experience. This means delivering quality, compassionate and timely patient-centered care. It means that everything we do is focused on our patients and community.