Nova Phoenix Counselling Services

11/27/2025

Affordable produce!

11/26/2025

We believe in the importance of right fit! We are so excited to welcome Rami to our team! Rami has immediate availability for in person and virtual sessions. Reach out on our website for a free consultation.

Rami Safi is a Registered Psychotherapist (Qualifying) and a licensed Pharmacist, bringing more than 28 years of multidisciplinary healthcare experience across Canada, West Asia, North Africa, and Europe. His practice is rooted in the belief that every individual is unique, and he works closely with clients to explore their strengths, inner resources, and capacity for healing—always in a client-directed, holistic, and culturally sensitive way.

Rami lived in several countries before making Canada his home 18 years ago and has travelled widely across West Asia, North Africa, and Europe. This broad exposure shaped his deep commitment to cultural humility, and to the understanding that human beings share similar emotional experiences, expressed differently through culture. Professionally, Rami is a pharmacist by training, holding a Bachelor of Pharmacy and a Master of Counselling Psychology from Yorkville University. His blended healthcare background allows him to integrate medical, psychological, holistic, and cultural perspectives when supporting clients with complex emotional needs.His therapeutic work focuses on anxiety, depression, PTSD, substance use, ADHD-related challenges, behavioural addictions, and cross-cultural adjustment, using CBT-informed, DBT, and ACT-based interventions to support clients in meaningful, evidence-aligned ways.

Rami provides therapy in English and various Arabic dialects, and is committed to creating a space grounded in empathy, curiosity, and respect—meeting clients exactly where they are and walking alongside them as they move toward healing, clarity, and growth.

11/26/2025

✨ Therapist spotlight! ✨ Kaylie has availability in person in Niagara Falls as well as virtually! Reach out on our website for a free consultation with Kaylie.

Kaylie is a Registered Psychotherapist. Kaylie holds a Bachelor’s degree in Psychology from Brock University, as well as a Concurrent Disorders Post-Graduate Certificate from Mohawk College. Kaylie has completed her Master of Arts in Counselling Psychology from Yorkville University.

Kaylie has nearly 10 years of experience supporting individuals through complex mental health challenges, addiction, and trauma — including survivors of abuse — providing therapy, crisis intervention, and safety planning. Through her lived experiences, Kaylie fosters a warm and supportive space where clients feel safe and understood in therapy. Kaylie is an ally to 2SLGBTQ+ communities and provides an inclusive, non-judgmental space for all clients.

Kaylie utilizes a trauma-informed and attachment-focused lens in her therapeutic approach, tailoring sessions to each client’s unique needs. Kaylie’s primary areas of focus include trauma, domestic violence, anxiety, depression, relationship challenges, and everyday life stressors.

Kaylie is an eclectic therapist who has training and experience with the following modalities in sessions:
Eye Movement-Desensitization Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT)
Internal Family Systems (IFS)
Cognitive Behavioural Therapy (CBT)
Crisis De-escalation
Trauma-Informed/Attachment-Focused

11/21/2025

As psychotherapists, we know that trauma lives in the body, and that the body keeps the score! On Tuesdays and Saturdays, the wonderful Christina Gravelle is offering holistic body therapy in our Niagara Falls location. A compassionate, experienced, and skillful Osteopath, Christina works with the whole body for full body and nervous system healing 🩵 Instilled Roots Osteopathy

https://instilledrootsosteo.janeapp.com

11/15/2025

Nova Phoenix Founder Elora Gartley was named this year’s Greater Niagara Chamber of Commerce Women In Niagara Women in Business Awards Health Care Hero! It is an absolute honour and privilege to serve the community’s in Niagara and Hamilton to ensure low barrier, accessible and affordable mental health services as well as business spaces and coaching!

11/09/2025

Welcome Neena! Neena is available for virtual services for children, youth, adults and families! Neena is also able to offer her services in Punjabi.

Neena is a Registered Social Worker. Her educational background includes a Master of Social Work degree from Windsor University, as well as a Bachelor of Social Work degree and a Bachelor of Arts degree in Sociology from York University.

Neena has dedicated over 20 years supporting families, children, youth and individuals. Neena has extensive experience supporting victims of domestic violence as well as individuals and families who have had significant trauma in the areas of child abuse, family abuse, financial struggles, poverty, depression, anxiety, conflict and mental health challenges.
Neena also has lived and professional experience navigating the challenges and joys of parenting at all ages. The areas of additional experience in parenting include; post-partum depression, adjusting to life as a new parent, parenting teenagers/youth and parenting children with disabilities and neurodivergence.

Neena is also able to provide services within a cultural and anti-oppressive lens having experience in working with newcomers and immigrants and the challenges this journey can often bring when trying to fit in and adjust to a new country.

Neena understands that reaching out for help is a big first step and she understands that it’s not always easy to speak about our issues, however, she is there to offer guidance, support and trust. She wants to create a safe space for you to be able to share your feelings, thoughts and together we can try to build upon and solve the challenges you may be facing!

Neena has training and experience in the following modalities:

Trauma Informed Therapy
Cognitive Behavioural Therapy (CBT)
Solution Focused Therapy
Anti-racism and anti-oppression training
Su***de Intervention Skills Training Certification
Counselling – Working with Children and Families Certification

11/08/2025

Such an honour that our founder Elora Gartley is a finalist and will be standing up next to so many incredible in niagara at this year’s business awards!

10/31/2025

New workshop 🚨 🚨

Cope ahead with our new workshop on managing seasonal changes and the darkness of Winter on December 21 🩵

10/31/2025

I accept who I am.
And forgive who I was.
I did the best I ever could.
Today, I am new.
-Tanya Markul

10/25/2025