Novus Rehab

02/26/2026

Clinical Excellence | Human Focus — In Action

Listening to clients is essential. Studying their experiences is how we create meaningful change.

A current study through Sheridan College is examining the lived experiences of individuals recovering from motor vehicle accidents — with a separate questionnaire for clinicians as well. The research explores how clients navigate the medical, legal, administrative, and insurance systems — the structures that shape rehabilitation journeys long before and long after clinical treatment begins.

Too often, these system challenges are discussed anecdotally. Research allows those experiences to be documented, analyzed, and elevated into credible evidence — a critical step in informing insurance regulators, funders, and system improvements.
In our pursuit of Clinical Excellence | Human Focus, we encourage everyone involved in the MVA system to participate in the research survey (just 10 minutes). There is one survey for clients and one for treatment providers — your perspective matters. Please share!

For clients:
https://sheridan.qualtrics.com/jfe/form/SV_1THlJoNRDHvAQ4u

For clinicians:
https://sheridan.qualtrics.com/jfe/form/SV_88rU7fPuC7Kisdg

02/23/2026

Clinical Excellence | Human Focus - In Action

In our last post, we highlighted the 6-week Intensive course at Western University for Occupational Therapy students that Cheryl Heard recently completed teaching.

During one of those lectures, Jensen Dundas shared her perspective as a newer clinician who transitioned a few years ago directly from graduation into our private practice within MVA and LTD rehabilitation. She offered students an honest look at early-career growth, the essential role of mentorship, and the process of building confidence in real-world settings.

In another lecture, a former client returned to share their lived experience of recovery, grounding clinical education in the human realities behind assessment reports and treatment plans.

Together, these moments reflect what we believe:
Excellence is strengthened through teaching.
Confidence is built through mentorship.
Care is elevated when client voices remain central.

Advancing rehabilitation isn’t limited to what happens in our treatment spaces.
It includes investing in clinicians — and listening to the people we serve.

02/21/2026

Clinical Excellence | Human Focus - In Action

We’re proud to share that our leader, Cheryl Heard, has been teaching a 6-week Intensive course at Western University - OT in the MVA sector.

Contributing to the education of future occupational therapists allows us to bring real-world clinical insight into the classroom — and carry fresh perspectives back into our practice.

Advancing care isn’t just about what happens in the clinic.
It’s about investing in the next generation of clinicians who will shape the future of patient-centered rehabilitation.

Excellence in practice.
Excellence in teaching.

02/11/2026

Clinical Excellence | Human Focus — In Action

Members of our Novus Rehab team recently participated in a 1.5-hour webinar, The Art & Evidence of Attendant Care Assessments: Defensibility, Discrepancy, and the OT Scope, presented by the Medico-Legal Society of Toronto.

This session deepened our understanding of evidence-based attendant care assessments, professional scope, and defensibility—helping ensure our recommendations are thorough, clinically sound, and aligned with current best practices.

Ongoing learning like this supports the high standard of care and clinical excellence we strive to provide.

02/07/2026

Clinical Excellence | Human Focus — In Action

Kirsten recently completed her second OBIA course through Brock University – this one in Advanced Brain Injury Rehabilitation.

This advanced training strengthens our ability to support individuals living with complex brain injuries through evidence-based, client-centred rehabilitation. Ongoing learning like this ensures our team continues to deliver care that is informed, thoughtful, and tailored to each client’s goals.

02/04/2026

Clinical Excellence | Human Focus — In Action

Melissa recently completed Dialectical Behaviour Therapy (DBT) training through CTRI.

This advanced training enhances our ability to support clients with emotion regulation, distress tolerance, interpersonal effectiveness, and mindfulness skills. By continuing to invest in evidence-based approaches like DBT, our team ensures the care we provide is thoughtful, current, and tailored to each individual.

01/31/2026

Clinical Excellence | Human Focus — In Action

Recently Troy Taylor, OT completed McMaster University’s CBT for Generalized Anxiety course.

Continuing education like this helps us bring the latest, evidence-based strategies into our work—so our clients receive care that’s not only compassionate, but grounded in research and real-world effectiveness.

01/29/2026

Clinical Excellence | Human Focus

This is more than just a tagline for us—it’s how we show up every day.
Providing excellent care goes far beyond the time we spend face-to-face with our clients.

Behind the scenes, our team is constantly staying up to date with the latest research and best-practice guidelines, expanding our skill sets through ongoing education, and sharing our knowledge with the next generation of clinicians.

Over the next few weeks, we’ll be highlighting what that commitment to clinical excellence looks like in action. We’re excited to take you along.

01/11/2026

Love this creativity to enable independence!

12/21/2025

We’re happy to help facilitate the work of the Brain Injury Association in London and the region. Thanks for all you do in education, advocacy and support!

Community support makes a real difference.

Our annual sponsors help ensure we can continue offering programs and services that support individuals and families in London and Region. We’re grateful for the partnerships that make this work possible.

We are proud to recognize our 2025 Silver Sponsors, Bartimaeus Rehabilitation Services Inc., Excalibur Insurance Group, Mind + Kids Zen Inc., Novus Rehab and Stride Rehabilitation Services Inc.

11/09/2025

The Ontario Brain Injury Association conference did not disappoint!

A couple days of very insightful learning and new connections. And Niagara Falls is always a majestic location.

10/29/2025

**Updated from earlier this week when we posted but accidentally left someone out of the photo collage by accident (sorry Kirsten 🫢, we definitely want to include our longest tenured OT on the team!)

It's not every day that we have the chance to acknowledge our occupational therapists!

It is truly beautiful to watch each of you support and guide your clients through some of the most challenging times in their lives. Happy World OT day!

Love: your office staff, rehab therapists, psychotherapists, social workers, vocational evaluators and case managers 🫶