Norfolk General Hospital Simcoe Ontario

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Norfolk General Hospital Simcoe Ontario

Norfolk General Hospital
365 West Street Simcoe, Ontario

Norfolk General Hospital page is dedicated to celebrating the accomplishments of our local community hospital, quality patient care, hospital news, upcoming events, fundraising initiatives and so much more...

We intend to keep group members up-to-date with positve the latest happenings of our hospital.

01/22/2026

Born at Norfolk General Hospital. Now she will help shape the care others receive here.

Norfolk General Hospital (NGH) is proud to share that Amanda Sonnenberg will serve as our new Vice President of Clinical Services and Chief Nursing Executive starting February 27, 2026. She will also serve in this role at West Haldimand General Hospital.

Amanda is a Registered Nurse, a lifelong Norfolk County resident, and a respected health care leader with nearly 20 years of experience, including 15 years at NGH.

She was born at Norfolk General Hospital and now steps into a role that helps shape care for patients and families across our region. Amanda is known for her collaborative leadership style and her deep commitment to patient-centred care.

We also want to sincerely thank Kim Mullins, who is retiring after serving seven years in this role and more than 17 years in leadership at the hospital. Kim has supported teams, mentored staff, and guided care through some of the hospital’s most challenging moments. Her kindness, steady leadership, and dedication to patients and staff have left a lasting mark on our hospital and community. Kim will be deeply missed. 💙

Please join us in welcoming Amanda and thanking Kim for her years of service.

You can read the full announcement here: https://bit.ly/4rbto6w

01/21/2026

A $3 million investment in the future of local health care. ❤

Last week, our valued partners at Norfolk County, presented the Norfolk General Hospital Foundation with $3 million to support the modernization of the Norfolk General Hospital’s Minimally Invasive Surgical suites.

This investment will change what’s possible for patients in our community.

Safer surgeries.
Faster recovery.
More care delivered close to home.

With modern operating rooms and advanced technology, our surgical teams will be better equipped to care for thousands of patients each year.

We are grateful to NorfolkCounty for their partnership and long-term commitment to local health care. This support will help shape patient care today and for years to come.

Learn more about the project here: https://bit.ly/3NoNnQC
❤❤

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(Pictured left to right: Danielle Lockie, MDR; Leah Martinow, RN; NGH Foundation Board Vice Chair Elizabeth Snowden; Dr. Peter Urbanellis; Norfolk General Hospital President & CEO Todd Stepanuik; NGH Board Chair Peter Krause; NGH Foundation Executive Director Sarah Muntz-Flowerday; Norfolk County Mayor Amy Martin; Norfolk County CAO Al Meneses; Norfolk County Director and Treasurer Amy Fanning; Norfolk County Manager Chris Everets; Catherine Varey, RN; Lisa Johnson, RN; and Larissa Henrich, RN)

01/19/2026

Today is Blue Monday.

You never know who might be struggling or who needs to see this today.

This time of year can be hard.

Shorter days. Cold weather. Less sunlight.

For some people, these things can bring feelings of sadness, stress, loneliness, or anxiety.

If you are struggling, or if someone you care about is, help is available.

Reaching out is a strong step.

You are not alone.

There are people ready to listen and support you.

Free, confidential support is available:

📞 Kids Help Phone
For kids and teens
Call 1-800-668-6868 or text CONNECT to 686868

🩺 Health 811
Talk to a registered nurse about mental health concerns
Call 811
Available 24 hours a day

🧠 Crisis Assessment and Support Team (C.A.S.T.)
Mental health support for people 16 years and older
Call 1-866-487-2278
Available 24 hours a day

🆘 9-8-8 Su***de Crisis Helpline
If you are feeling unsafe or thinking about su***de
Call or text 9-8-8
Available 24 hours a day

🌿 Hope for Wellness Help Line
For First Nations, Inuit, and Métis Peoples
Call 1-855-242-3310 or access online chat
Available 24 hours a day
Support in English and French, and by request, Cree, Ojibway, and Inuktitut

If you are in immediate danger or need urgent help, please call 911 or go to the nearest Emergency Department.

We care about you. 💙
Your well-being matters.
Support is here when you need it.

01/14/2026

When you need non-urgent care, you have options.

Choosing the right one may help you skip the wait.

Here’s where to start:

🩺 UrgentCareOntario.ca
Virtual or in-person care, 24/7, anywhere in Ontario.

📞 Health811
Talk to a registered nurse anytime by phone or online.
health811.ontario.ca

💊 Your local pharmacist
Help with common concerns like UTIs, pink eye, rashes, and more.
No appointment needed.

👩‍⚕️ Your family doctor
Best for checkups, prescriptions, and follow-up care.

🏥 Norfolk Family Health Team – Primary Care Access Clinic
For people without a family doctor.
• Minor illnesses
• Prescription renewals (non-narcotic)
• Referrals, vaccines, chronic conditions
📍 185 Robinson Street, 2nd Floor, Simcoe
📞 519-582-2323 (appointment required)

👶 Pediatric Urgent Care Clinic
Evening care for children with minor illnesses or injuries.
📍 Roulston’s Wellness Centre, 65 Donly Drive N., Simcoe
🕔 Tuesdays, 5–8 p.m.
📞 Call before 4 p.m.: 226-534-9772
📞 After 4 p.m.: 226-534-9794
(Appointment required)

Find the right care for you at www.ngh.on.ca/find-a-doctor

If you’re having a medical emergency, call 911 or go to the Emergency Department.

01/12/2026

We are proud to celebrate the people whose dedication and teamwork make a meaningful difference every day at Norfolk General Hospital, Holmes House and the Norfolk Hospital Nursing Home.

🏆 2025 Dr. George Marshall Individual Award

Matthew Smye, a proud member of NGH’s maintenance team for over five years, captured the Dr. George Marshall Individual Award, for both his professional and personal commitment to safety and accountability as well as the commitment he brings to his work each day.

Beyond the hospital, Smye also serves his community as a volunteer firefighter with Station 10 in St. Williams, a role he has held for nearly seven years. Whether at work or in the community, he is known for his steady presence and commitment to keeping others safe.

🏆 2025 Dr. George Marshall Team Award

Congratulations to the Holmes House team, recognized for their compassionate, team-based approach to care. Every day, they create a safe and supportive space for individuals seeking help, supporting nearly 1,000 people over the past year.

🏆 NHNH Employee of the Year

Congratulations to Amanda Sinden, Personal Support Worker at the Norfolk Hospital Nursing Home. Amanda is known for the kindness, respect, and dedication she brings to residents and families each day.

We also took time to recognize more than 100 staff and physicians for their years of service. Together, they represent 1,295 years of care and commitment to our community.

To every honouree, thank you for the care you give and the difference you make.

👉 Read the full announcement here: https://www.ngh.on.ca/ngh-nhnh-and-holmes-house-celebrate-staff-excellence-in-patient-care-and-teamwork/

01/07/2026

The Norfolk General Hospital Foundation Board of Directors is pleased to welcome Sarah Muntz-Flowerday as the Foundation’s new Executive Director.

Sarah was selected following a national recruitment process and brings strong experience in fundraising, charity leadership, and hospital operations. She has been part of the NGH Foundation team since 2017 and is a longtime Norfolk County resident.

Sarah knows our hospital, our Foundation, and our community well, and is deeply committed to supporting quality care close to home.

To learn more about Sarah’s appointment, click here: https://bit.ly/4r2hxYv 💙

01/06/2026

Our Emergency Department is very busy

Norfolk General Hospital's Emergency Department prioritizes patients with life-threatening or critical conditions. If your health concern is not urgent, you may experience longer wait times.

If your concern is not urgent, you may be able to skip the wait by choosing another care option. This helps keep emergency care available for people who need it most.

For non-urgent concerns, please consider:

🩺 UrgentCareOntario.ca
Virtual or in-person care, 24/7, from anywhere in Ontario.

📞 Health811
Speak with a registered nurse anytime by phone or online.
health811.ontario.ca

💊 Ontario pharmacists
Help with many common concerns like UTIs, pink eye, rashes, and more. No appointment needed.

👩‍⚕️ Your family doctor
Best for checkups, prescriptions, and follow-up care.

🏥 Norfolk Family Health Team
Primary Care Access Clinic:
For people without a family doctor. Care for minor illnesses, prescription renewals (non-narcotic), referrals, vaccines, and chronic conditions.
📍 185 Robinson Street, 2nd Floor, Simcoe
📞 Appointments required. Call 519-582-2323

🧒 Pediatric Urgent Care Clinic:
Evening care for children with minor illnesses or injuries.
📍 Roulston’s Wellness Centre, 65 Donly Drive North, Simcoe
🕔 Tuesdays, 5:00 p.m. to 8:00 p.m.
📞 Call 226-534-9772 before 4:00 p.m. or 226-534-9794 after 4:00 p.m.
Appointments required.

👉 Find all care options at:
www.ngh.on.ca/find-a-doctor

If you are experiencing a medical emergency, call 911 or go to your local Emergency Department.

During this busy time, our staff and physicians are working hard to care for everyone. Thank you for your patience, kindness, and understanding.

12/25/2025

Merry Christmas from all of us at Norfolk General Hospital 🎄

To our staff, physicians, and volunteers, thank you. ❤

No matter the holiday, you are here.
Caring for patients.
Supporting residents.
Being there for families when they need it most.

We are proud of the work you do and grateful for the care you give, especially today.

To our volunteers, students, board members, patients, families, and community partners, thank you for being part of our hospital team.

To our community, thank you for your trust and support. ❤

From all of us at Norfolk General Hospital, Holmes House, and the Norfolk Hospital Nursing Home, we wish you a safe, peaceful, and healthy Christmas. 💙

12/24/2025

We say it often, and we truly mean it. We have the best volunteers. 💙

On Christmas Day, our volunteers are doing something special.

They are giving their time to make sure staff, physicians, and families who need to be here on Christmas feel welcome and cared for with a free coffee and a cookie.

On Christmas Day. from 9:00 a.m. to 1:00 p.m., staff and visitors are invited to stop by the Coffee and Crumbs Café on the main level to enjoy a warm treat.

To our volunteers, staff and physicians, thank you for being here on Christmas Day to care for patients and support families. 💙

Please check the comments for Coffee and Crumbs holiday hours. ❤

12/23/2025

Important reminder for visitors to Norfolk General Hospital

According to Grand Erie Public Health, respiratory illnesses are spreading in our community. Influenza activity remains elevated, and COVID-19 and RSV are also circulating.

At Norfolk General Hospital, we are seeing many people come to the Emergency Department with cough, fever, and flu-like symptoms. We have also had multiple COVID-19 outbreaks in recent weeks.

Please help protect patients, staff, and families

➡ If you are feeling sick, please do not visit a loved one in the hospital.
➡ Even mild symptoms can spread illness.
➡ Staying home helps protect people who are more vulnerable.

Masking reminder 😷

As we continue through respiratory illness season, masking is strongly recommended at Norfolk General Hospital in certain areas.

➡ Masks are strongly recommended in inpatient units and the Emergency Department.
➡ Masks are available at all public entrances.

What feels mild to you can be serious for someone in hospital. These steps help reduce the spread of influenza, COVID-19, RSV, and other respiratory illnesses.

Learn more before you visit: https://www.ngh.on.ca/thinking-of-visiting-a-loved-one-if-youre-feeling-sick-please-stay-home/

Thank you for doing your part to keep our hospital safe. ❤

12/22/2025

Great news!

The COVID-19 outbreak on the 3B Medical-Surgical Unit at Norfolk General Hospital has been declared over.

The outbreak began on December 12, 2025. A total of seven cases were confirmed. Our teams acted quickly and followed all required safety measures to protect patients, families, and staff.

The 3B Unit is now open to visitors, in line with our current visitation policy.

Thank you to the 3B team and staff across the hospital for your hard work, care, and teamwork throughout this outbreak.

For the latest updates and full details, visit: https://www.ngh.on.ca/covid-19-outbreak-declared-over-on-3b-medical-surgical-unit/

12/19/2025

According to Grand Erie Public Health, influenza activity is elevated across the Grand Erie region. 🤒

COVID-19 and respiratory syncytial virus (RSV) are also circulating in our community.

Many respiratory illnesses can feel the same.

Is it a cold, flu, COVID-19, or RSV?

Swipe through the graphics to learn the key differences.

If your symptoms are not urgent, you can skip the wait and get care faster through these options:

👩‍⚕️ UrgentCareOntario
Talk to a registered nurse anytime by phone or video
https://urgentcareontario.ca

👨🏽‍⚕️ Health811
Call or chat online for trusted health advice, day or night
https://www.health811.ontario.ca

💊 Ontario Pharmacists
Many can assess and prescribe for common concerns. No appointment needed.
https://www.ontario.ca/page/get-medical-care-your-pharmacy

🏥 Primary Care Access Clinics
Short-term care for people without a family doctor or nurse practitioner
https://www.ngh.on.ca/find-a-doctor/

👦👧 Pediatric Urgent Care Clinic
Evening care for children at Roulston’s Wellness Centre
65 Donly Drive North, Simcoe
Call 226-534-9772 on Tuesdays

If it is a medical emergency, please call 911 or go to the nearest Emergency Department.

Vaccines are available for flu, COVID-19, and RSV.
👉 See what’s offered in our area: www.geph.ca

Address

365 West Street
Simcoe, ON
N3Y1T7

Website

http://www.ngh.on.ca/

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