11/28/2024
November 28, 2024
To All Patients of Dr. Roxanne Cooper
To the 1200 wonderful people whom I have had the privilege of caring for in the past 17 years:.
Please be advised that after much consideration I am closing my general family practice in 2025.
Many people are aware that I have been reducing my working hours due to personal & medical issues. Despite many changes, I am no longer capable of providing timely and comprehensive care to everyone in my practice. I sincerely regret the impact this will have but believe that this change is important for my own personal health & well-being.
1. I have been unable to find a replacement family physician for my patients. Recommendations for finding a new provider are below and other resources are on the second page.
2. Effective April 1, 2025, I intend to stop practicing general family medicine, and instead open a referral practice focused on ADHD management and pap clinics.
3. We have no appointments available until 2025 and are now unable to see patients for new concerns.
4. You may book a final in-clinic appointment before April 1st to discuss your transition to a new provider.
5. Medication refills will be extended until 2026 if appropriate. Please allow at least one week's notice.
6. I will follow up on the results of all investigations and contact you when they become available.
7. We will provide copies of medical charts (or chart summaries) upon request for a fee.
8. All patients should register themselves and all family members for a new family doctor at the https://patientconnect.nlchi.nl.ca/ website. It is fair to say you will be without a doctor in the next 3 months.
This has been an incredibly difficult decision for me. It has been a very challenging few years for both Yolanda & I and our families, and the time has come to make a change. It has been an incredible honour to know and care for so many of you over the last 17 years; I feel like I have become part of your families.
I appreciate your understanding and support, and wish you well in the future.
It has been a pleasure.
Sincerely,
Roxanne Cooper
Please see below for a list of primary care clinics and online resources:
Finding a new family physician or primary care provider:
Fortunately, many family physicians are joining community Family Care Teams over the next year, and I am hopeful that people will still be able to access care without me. Registering for the Patient Connect NL website (above) will waitlist you for this service. You may also ask a family member if their physician can take you, but please be mindful that most physicians are already over capacity and their MOAs get dozens of requests daily.
Walk-In primary care can be accessed at:
Blackmarsh Family Care Clinic (in the Dominion supermarket building) Tel: 709-576-6555
Mundy Pond Primary Health Care Clinic, 50 Mundy Pond Road Tel: 709-777-1706
Centre of Health Excellence 8-10 Rowan Street Churchill Square Tel: 709 726 4880
Online: https://www.medicuro.ca/
https://www.teladochealth.ca/nl/virtual-primary-care/
https://www.getmaple.ca/ (has membership fee)
https://yourdoctors.online/newfoundland-and-labrador-doctors/
For Mental Health concerns:
811, the PAU (Psychiatry Assessment Unit at Waterford Hospital)
https://nl.bridgethegapp.ca/adult/get-inspired/nl-mental-health-crisis-line
Your pharmacist can extend regular prescriptions (including controlled medications) at the pharmacist's discretion. Keep in mind they can also help with minor ailments, travel information and vaccination.
