06/25/2020
Greetings to all of our patients, family and friends!
We would just like to provide an update regarding our ongoing gradual return to practise plan.
Firstly, we would like to thank our patients and staff for making our first 3 weeks of care very safe and want to thank everyone for their cooperation and compliance.
Secondly, as our region moves into phase 2 of economic opening, we will further progress our return to practise in order to accommodate our patients over the months of July and August. The following is an outline of our hours of operation and updated booking guidelines for the remainder of the summer;
Mondays and Wednesdays:
9am - 6pm
Tuesdays:
July 7, 14: 8am - 12pm
Remainder of summer: 8am-5pm
Fridays:
8am - 4pm
Thursdays will be closed for administrative and cleaning purposes, but there will be availability for phone consultations, virtual appointments and urgent appointments as needed.
We will review these hours as the summer progresses and pending COVID-19 status in our region.
Regarding booking and attending appointments, please keep the following rules in mind;
1) Please call us at any time if you would like an appointment. If you are transferred to voicemail, please leave a message so that we can get back to you as soon as possible. Each patient must be screened before an appointment is booked.
2) Please accurately and honestly answer our COVID-19 screening questions. If there are any concerns or you are feeling unwell, please reschedule your appointment and consult with your physician, nurse practitioner or Windsor Essex Health Unit.
3) Please have a mask on before entering the clinic. If you don’t have a mask, let us know in advance so that we can arrange providing you with one.
4) Please arrive to your appointment on time as we are trying to limit the amount of people in the lobby and waiting area.
As always we thank all of you for your continued support and understanding and are grateful to provide you with our care.
Kindest Regards,
CWH Team