Primacare Living Solutions

Primacare Living Solutions People Focused. Quality Care. Primacare currently operates three long-term care residences:
• Burton Manor in Brampton, Ontario
• Henley House in St.

Primacare is a private, wholly owned Canadian provider of long-term care whose mission, vision and values reflect its steadfast commitment to excellence in resident care. As a family owned and operated business, we manage our long-term care homes as an extension of our own, focusing on dignity, independence and respect for all. Catharines, Ontario
• Henley Place in London, Ontario

Our executive team has extensive experience in the long term care sector, are passionate about building and nurturing a people-focused organization demonstrating high levels of integrity and measurable best practices. Our staff is experienced, professional, and, above all, dedicated to serve our residents with the dignity and respect they deserve. At Primacare we truly are people-focused and committed to quality care.

03/19/2026

Bringing technology and connection together at Primacare Living

Our residents are engaging with interactive robotic technology through reading, trivia, music and memory games, sparking conversations, smiles and meaningful moments every day.

From singing familiar songs to answering fun quiz questions, these sessions help stimulate cognition, encourage participation and strengthen connection.

People focused = quality care

At Primacare, innovation and compassion come together to enhance daily life for those we care for.

03/18/2026

A little music, colour, and celebration for Mardi Gras at Primacare Living. 🎭

Our residents enjoyed a lively afternoon filled with festive spirit, smiles, and great company. Moments like these bring our community together and add a little extra joy to the day.

People focused = quality care

03/18/2026

St. Patrick’s Day was full of smiles, laughter, and a little extra green at Primacare Living.

Our residents enjoyed a fun celebration together with music, festive spirit, and great company. Moments like these bring everyone together and make the day a little brighter.

At Primacare, we believe celebrations are about connection, joy, and creating memories together.

People focused = quality care

Together, We Are StrongerCompassion in Action Across the Primacare CommunityAt Primacare Living Solutions, our philosoph...
03/12/2026

Together, We Are Stronger
Compassion in Action Across the Primacare Community

At Primacare Living Solutions, our philosophy is simple but powerful.
People focused care creates stronger, kinder communities.

Following the devastation caused by Hurricane Melissa, residents, staff, families, and community partners across Primacare homes came together to support those affected through an incredible show of compassion and generosity.

Supporting Communities in Need

Through organization wide fundraising, raffles, and food initiatives, our homes collectively raised $445.85, along with two $1,500 Leaf ticket raffles, with proceeds directed toward disaster relief efforts through the Red Cross.

At the same time, Henley Place Long Term Care served as a logistics and coordination hub in partnership with the Jamaicans in London Association and the Jamaica Canadian Association (JCA).

Together this collaboration helped organize and ship:

25 large barrels
100+ packages of essential supplies

These donations were delivered directly to the Office of Disaster Preparedness & Emergency Management (ODPEM) in Jamaica and will support more than 172 affected communities.

A Message of Gratitude

In a letter to Henley Place, Omar Smith of the Jamaicans in London Association shared:

“By opening your doors and extending compassion, you became a valued partner in this humanitarian effort, enabling us to demonstrate meaningful care and solidarity with the Jamaican community during their time of great need.”

He also recognized the professionalism, kindness, and genuine care demonstrated by Primacare staff toward residents, visitors, volunteers, and community members.

The Heart of Primacare

This initiative reflects the spirit of Primacare. Across our homes, teams showed a commitment to going above and beyond, helping people both inside and outside our walls, and supporting the communities we serve.

When we come together with compassion and purpose, we create real and lasting impact.

People focused = quality care

We were delighted to welcome students from Eden High School’s Spiritual Life Centre to Primacare Living.Their visit brou...
03/09/2026

We were delighted to welcome students from Eden High School’s Spiritual Life Centre to Primacare Living.

Their visit brought thoughtful messages, kindness, and encouragement for our residents and staff. The heartfelt notes they shared were a beautiful reminder of the impact that compassion and community connection can have.

Thank you to the students for taking the time to visit and brighten the day for so many in our Primacare family.

People focused = quality care

03/08/2026

Today we celebrate the strength, wisdom, and resilience of the incredible women who make up our Primacare community.

From the stories they share to the love they continue to give, our residents remind us every day what true strength looks like. Their courage, compassion, and lifelong contributions inspire us all.

To the women who paved the way and continue to lead with grace, we honour you.

People focused = quality care

03/04/2026

We wore pink and stood together.
Pink Shirt Day was a meaningful reminder that kindness, inclusion, and respect are at the heart of everything we do at Primacare Living. Creating a safe, supportive community for every resident is something we are proud to stand behind every day.

People focused = quality care

02/18/2026

Honouring the strength, achievements, and lasting contributions of Black communities this Black History Month. At Primacare Living Solutions, we celebrate diversity, foster inclusion, and recognize the rich cultural heritage that strengthens our community every day.
People focused = Quality care.
Together, we continue to learn, reflect, and build a more compassionate and equitable future.

02/17/2026

Celebrating Chinese New Year with gratitude, renewal, and the joy of community. At Primacare Living Solutions, we honour the traditions and cultures that bring our residents, families, and team together.
People focused = Quality care.
Wishing everyone a year filled with health, happiness, and prosperity.

At Primacare Living Solutions, family means our residents, their loved ones, and our dedicated care teams who create mea...
02/16/2026

At Primacare Living Solutions, family means our residents, their loved ones, and our dedicated care teams who create meaningful moments together through compassion, connection, and respect.

Today, we celebrate the bonds that bring comfort, strength, and joy. We’re grateful to be part of so many beautiful stories. From shared smiles to heartfelt conversations, it’s these moments that truly make our community feel like home.

Happy Family Day from all of us. 💐
-

02/14/2026

❤️ This Valentine’s Day, we’re celebrating the kind of love that lasts a lifetime.
From the gentle hands that provide daily care, to the meaningful connections shared between residents, families, and staff, love lives in every hallway, every smile, and every moment at Primacare.
Today, we honour companionship, kindness, and the dedication of our incredible care teams who show up with heart every single day. To our residents and their loved ones: thank you for trusting us to be part of your journey. 💐
Happy Valentine’s Day from all of us.
People Focused = Quality Care

01/29/2026

People focused = quality care.
At Primacare Living, our Management Team is constantly pushing boundaries to create better experiences for both residents and staff. This recent simulation training event brought leaders together to reimagine learning, elevate clinical confidence, and strengthen collaboration across teams.
Innovation isn’t just about new tools. It’s about investing in people. When we empower our teams with hands-on, real-world training, everyone benefits. This is how meaningful change happens, and how quality care continues to evolve.

Address

200 Ronson Drive, Suite 203
Toronto, ON
M9W5Z9

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+14162439019

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