Madison Community Services

Madison Community Services Madison supports those with mental health challenges through a broad range of programs, case management, housing and services.

When Madison was founded over 40 years ago, there were few services to support the thousands of psychiatric patients discharged from hospital through the Ontario government’s “de-institutionalization” policy. Without the supports they needed to live independently, ex-patients found themselves in a cycle of poverty, illness, homelessness and re-hospitalization. To help break the cycle, a small group of social workers from the Queen Street Mental Health Centre started a home on Madison Avenue for adults discharged from psychiatric hospitals. By sharing responsibility for the household’s management, residents developed skills, confidence and connections with their peers. By 1981, Madison had incorporated and was seeking new approaches to support people with mental health and addictions challenges. In 1984, Madison opened one of Ontario’s first “high support” housing programs, with 24-hour staff to support ten adults. In 1985 it approached the Ministry of Health and City of Toronto to operate an “ultra-high” support program for ten adults unable to leave hospital because their mental health problems were too complex for traditional high-support programs. In 1986, it collaborated with Queen Street Mental Health Centre and the Supportive Housing Coalition to support another ten adults in their own apartments. Through other collaborations with St. Matthew’s United Church, Metro Toronto Housing Development Corporation, Community Housing & Support Services and CityHome, Madison created a full array of high-, medium- and low-support options in large and small houses, rooming houses and apartments. Our colleagues in the mental health and housing sector recognize Madison as a founding member of the Ontario Federation of Community Mental Health and Addiction Programs, the Supportive Housing Coalition (now Mainstay Housing), and among the founding members of the Dream Team, a group of consumer/survivors who use their stories to advocate for more supportive housing. Thirty years later, Madison continues to build on our tradition of innovation, collaboration and a commitment to our clients.

Today we celebrate the power of purpose and the people behind it 💙🌍On World NGO Day, we honor every organization, volunt...
02/27/2026

Today we celebrate the power of purpose and the people behind it 💙🌍

On World NGO Day, we honor every organization, volunteer, and advocate working tirelessly to create positive change across communities worldwide. Your compassion, resilience, and commitment inspire hope and action every single day.

Let’s continue supporting, collaborating, and standing together for a better future. ✨

💖 Pink Shirt Day | Stand Up Against Bullying 💖Today, Madison Community Services join Canadians across the country to rai...
02/25/2026

💖 Pink Shirt Day | Stand Up Against Bullying 💖

Today, Madison Community Services join Canadians across the country to raise awareness against bullying and promote kindness, inclusion, and respect.
🌱 Why it matters:
Bullying affects mental health, self-esteem, and the sense of belonging for people of all ages. At Madison Community Services, we believe everyone deserves a safe and supportive environment.
🤝 Our commitment:
We support individuals and communities experiencing stress, isolation, or harassment. Whether it’s at school, work, or in the community, we stand for respect, empathy, and understanding.
💬 Take action:
Speak up, support someone who may be struggling, and spread kindness every day. Together, we can create communities where everyone feels safe and valued.
💖 Wear pink. Stand up. Be kind.

🎉 Happy Chinese New Year 2026! 🎉As we welcome the Year of the Horse, may this new year bring you strength, success, and ...
02/17/2026

🎉 Happy Chinese New Year 2026! 🎉

As we welcome the Year of the Horse, may this new year bring you strength, success, and unstoppable momentum. Just like the horse — energetic, resilient, and driven — may you charge confidently toward your goals and embrace new opportunities with courage and grace. 🐎✨

Chinese New Year, also known as Chinese New Year or Spring Festival, is a time for family reunions, gratitude, fresh beginnings, and wishing prosperity and good fortune to all.
May your year be filled with:
❤️ Happiness
💰 Prosperity
🌟 Success
🏮 Good Fortune
👨‍👩‍👧‍👦 Meaningful moments with loved ones
Gong Xi Fa Cai! Wishing you abundance and joy throughout 2026!
🧧🐎✨

02/14/2026
February is a time that we honour the strength, brilliance and contributions of Black leaders, creators and communities....
02/12/2026

February is a time that we honour the strength, brilliance and contributions of Black leaders, creators and communities. Their stories are what shaped our world and it deserves to be celebrated every day. Join us as we honour their legacy and continue to work towards the future.

We’re Hiring! 🌟Madison Community Services is looking for compassionate Personal Support Workers (PSWs) to join our Pathw...
01/28/2026

We’re Hiring! 🌟
Madison Community Services is looking for compassionate Personal Support Workers (PSWs) to join our Pathways to Home program.

This role is perfect for someone who is passionate about providing hands-on support, building meaningful connections, and making a real difference in the lives of individuals accessing housing and support services.

If you’re caring, dedicated, and committed to supporting people on their housing journey, we’d love to hear from you.

📩 Apply today and help us make an impact—one person at a time.

We’re Hiring! 🌟Madison Community Services is looking for a dedicated Assistant Manager to join our Pathways to Home prog...
01/22/2026

We’re Hiring! 🌟
Madison Community Services is looking for a dedicated Assistant Manager to join our Pathways to Home program.

This is an exciting opportunity to support a dynamic team, help strengthen day-to-day program operations, and make a meaningful impact in the lives of individuals accessing housing and support services.

If you’re passionate about community work, leadership, and supporting people on their housing journey, we’d love to hear from you.

📩 Apply today and be part of a team making a difference every day.

❄️ Winter Weather Advisory ❄️Madison Community Services would like to remind everyone we are open and services may chang...
01/15/2026

❄️ Winter Weather Advisory ❄️

Madison Community Services would like to remind everyone we are open and services may change due to severe weather conditions. We encourage everyone to take extra precautions, stay warm, and prioritize safety during these conditions.

Please limit travel if possible, dress in layers, check on vulnerable neighbors, and ensure you have access to warm shelter and essential supplies. Your safety and well-being are important to us.

Let’s look out for one another and get through this winter together. 💙
Stay warm. Stay safe.

01/14/2026

January Mental Health Check-In 💙

January can be a heavy month. Shorter days, colder weather, and the pressure of a “new year” can take a toll on mental health. That’s why caring for your wellbeing during this time is so important.

✨ January Mental Health Tips:
• Be gentle with yourself — rest is productive
• Stay connected, even when isolation feels easier
• Keep a routine that supports sleep and nourishment
• Get outside when you can, even for a few minutes
• Reach out for support — you don’t have to do this alone

Taking care of your mental health in January isn’t about big changes — it’s about protecting your peace, building resilience, and giving yourself the support you deserve.

💬 What helps you take care of your mental health in January?
Drop your tips or thoughts in the comments below — your words may help someone else. 💙

12/25/2025

✨From all of us at Madison Community Services, we wish you a safe, joyful, and peaceful holiday season ✨

This time of year reminds us of the power of community, compassion, and connection. We are grateful for our clients, staff, partners, and supporters who continue to make our work possible every day. May your holidays be filled with warmth, reflection, and hope as we look ahead to a brighter year together. 💙

The holidays are all about togetherness, and our Pathways to Home program Holiday Lunch was filled with just that! 🎄❤️ G...
12/23/2025

The holidays are all about togetherness, and our Pathways to Home program Holiday Lunch was filled with just that! 🎄❤️ Good food, great company, and meaningful moments shared with our clients. Every day, we work to support housing stability, mental health, wellness, and connection—and today we celebrated community, resilience, and hope. 🏡




What an incredible afternoon celebrating the heart of Madison — our amazing staff! From laughter-filled conversations to...
12/18/2025

What an incredible afternoon celebrating the heart of Madison — our amazing staff! From laughter-filled conversations to joyful moments of mixing, mingling, Bowling, dinning and connecting, this holiday gathering truly reminded us of the power of coming together as one team. We are grateful for the dedication, compassion, and spirit each of our staff bring every day. Here’s to community, connection, and carrying this joy into the new year! 💫🤍

Address

355 Church Street
Toronto, ON
M5B1Z8

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our Story

When Madison was founded over 40 years ago, there were few services to support the thousands of psychiatric patients discharged from hospital through the Ontario government’s “De-institutionalization” policy. Without the supports they needed to live independently, ex-patients found themselves in a cycle of poverty, illness, homelessness and re-hospitalization. To help break the cycle, a small group of social workers from the Queen Street Mental Health Centre started a home on Madison Avenue for adults discharged from psychiatric hospitals. By sharing responsibility for the household’s management, residents developed skills, confidence and connections with their peers. By 1981, Madison had incorporated and was seeking new approaches to support people with mental health and addictions challenges. In 1984, Madison opened one of Ontario’s first “high support” housing programs, with 24-hour staff to support ten adults. In 1985 it approached the Ministry of Health and City of Toronto to operate an “ultra-high” support program for ten adults unable to leave hospital because their mental health problems were too complex for traditional high-support programs. In 1986, it collaborated with Queen Street Mental Health Centre and the Supportive Housing Coalition to support another ten adults in their own apartments. Through other collaborations with St. Matthew’s United Church, Metro Toronto Housing Development Corporation, Community Housing & Support Services and CityHome, Madison created a full array of high-, medium- and low-support options in large and small houses, rooming houses and apartments. Our colleagues in the mental health and housing sector recognize Madison as a founding member of the Ontario Federation of Community Mental Health and Addiction Programs, the Supportive Housing Coalition (now Mainstay Housing), and among the founding members of the Dream Team, a group of consumer/survivors who use their stories to advocate for more supportive housing. Thirty years later, Madison continues to build on our tradition of innovation, collaboration and a commitment to our clients.