11/02/2021
Today I was talking with a client who said "Gord you look frustrated with me"
"Yes, I am" "and it's how you should feel also"
Let me explain. "Your goal was to achieve something specific in certain time"
Client "what were my goals again?"
Me (trainer red flag)
Me "To feel better, to improve energy, to lose some weight, feel and look strong"
Client "Oh yeah I remember now" "yes that's right"
Me "You created an expectation for yourself, and I aligned my expectation with yours" "every day I show up I have my expectations aligned with your goal and a sense of urgency to match it."
"When you show up with a different level of urgency and focus. More specifically when your urgency or focus is less than what is expected the plan no longer works"
"That part is frustrating to me, and it should be equally if not more frustrating to you because it's your life."
"Are you happy with the progress you are seeing so far?"
Client "Yes. The progress, I wanted takes quite a bit more work than I have energy for right now. (Awesome realization to share) and I am seeing progress in other parts of my life I didn't necessarily expect, and I am in a much better spot than when we started. (Amazing too)"
"I am happy with the progress. (Proof of proper process)"
Me "that's great, and I am happy to adjust my expectations to match yours so that the frustration is not present in our sessions."
"To do that we are going to set some new SMART goals so that we can be on the same page regarding the urgency of our sessions and deadlines for homework. The goals we started with are more long term goals than we had originally thought. So let's extend the time frame and continue with the process that you are enjoying and is working"
This happens often, the expectations the client has for themselves were wildly overblown and the pressure placed on the trainer to execute is way too high. The reality of the situation is that the client feels uncomfortable because of the frustration of the trainer. But the client needs to be led through the process of understanding where the frustration is coming from.
It's because the client has forgotten their goals, they were too busy enjoying the process of seeing results to think about where they were going. The level of urgency changed for the client but the client didn't realize it.
They just see a frustrated trainer. Oy Vey 😮💨
The lesson here is figuring out how when and where to talk about goals, and create new ones constantly when things change.
With a beginner it happens often, and almost always. Sometimes daily. And their experience is very small so they haven't got a clue.
It's my job as a trainer to educate them on this and know what to do with it. Acknowledge the feelings and the attitudes as being valid as an important part in the process. Then go back to basics of goal setting using SMART goals.
Specific, measurable, attainable, realistic, time oriented. If this criteria bis not met it leads to massive complications and break down of communication.
If you read through this tell me what you think. How good do you think you are at setting goals of this type? How likely is it that your goals change often? Do you even share your goals with people? Do you hold yourself accountable to your goals? And in what way? Do you have friends who think you are working on a set of goals and then you talk about 20 things that have nothing to do with those goals?
Things to think on.
Happy goal setting everyone.