Amplify Care

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Amplify Care

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Amplify Care, Medical and health, 235 The Boardwalk, Suite 301, Kitchener, Ontario, Waterloo, ON.

Amplify Care develops, implements, and advances digital health tools and services – such as eReferral, Virtual Assistants and AI Technologies, eConsult, EMR Tools & Coaching, and more to better serve clinicians and patients across Canada

12/15/2025

We’re Hiring: Change Management Specialist

Amplify Care is looking for a Change Management Specialist (6-month contract) to support the successful rollout and adoption of digital health tools in primary care. In this role, you’ll work directly with clinicians, lead change activities, support training, and help teams integrate new technologies into their workflows.

If you’re passionate about guiding people through change and improving healthcare through innovation, we’d love to meet you!

📍 Location: Kitchener, ON
🕘 Term: Full-time, 6 months

👉 Apply now: https://loom.ly/unlYvYc

12/10/2025

Employee Spotlight: Disha Desai, Product Lead 🌟

For over 6 years, Disha has been an essential part of the Amplify Care team — and we’re so grateful for everything she brings to our work.

As Product Lead, Disha keeps projects moving by balancing priorities across a wide range of initiatives. Her day can include anything from meeting with stakeholders, planning and designing new products, creating documentation, supporting testing and deployment, and jumping in to tackle ad-hoc requests.

Drawn to Amplify Care for our values and close-knit culture, Disha continues to bring passion and purpose to every project. One highlight of her journey was contributing to the Bernie COVID-19 bot, which helped rapidly scale immunization reconciliation across multiple sites — a project with real impact during a critical time.

✨ Fun Fact:
When she’s not leading product innovation, Disha loves spending time with family, cooking, taking yoga classes, and catching up on her favourite TV shows!

Help us celebrate Disha and all she contributes to Amplify Care! 💙

12/08/2025

Amplify Care, in partnership with Health Innovation Group, is excited to launch our next Practice Facilitation Cohort, beginning February 4, 2026.

This 35-hour program builds real-world capacity in quality improvement (QI) by training practice facilitators to introduce, test, and implement high-impact changes in primary care. Participants will identify a project, apply practical tools, and work alongside mentors to improve access, strengthen tracking systems, enhance patient care, and support resilient healthcare teams.

Why join?
• Learn the art and science of QI practice facilitation
• Engage teams to apply QI methods that drive meaningful change
• Implement evidence-based improvements in primary care
• Build coaching skills that optimise care delivery
• Contribute to achieving the Quintuple Aim

If your team is ready to elevate your impact on primary care, this cohort is for you. Let’s transform care, together.

Register now: https://loom.ly/KP19twQ

12/04/2025

Missed one of our live webinars? No worries — our full archive is available anytime!

On our webinars page, you’ll find sessions on a wide range of primary‑care topics, from inbox management and patient access to team collaboration and reducing administrative burnout.

Whether you’re interested in practical practice-management strategies, improving patient experience, or learning about innovations in primary care delivery, there’s something for every healthcare team.

Catch up anytime here: https://loom.ly/tz81GFA

12/03/2025

Our AI Hub is a central space full of insights, resources, and knowledge that highlight how AI is supporting clinicians and primary care teams. From understanding AI scribes and AI Triage to exploring AI-enabled workflows, this hub showcases how technology can reduce administrative burden and enhance patient care, all in one place.

Whether you’re exploring AI for the first time or looking to stay up to date with the latest in digital health, our AI Hub is designed to inform, inspire, and support your work every step of the way.

Learn more here: https://loom.ly/dg5KlnI

12/01/2025

Last week, our team wrapped up two full days at the Integrated Care Action Summit — and we’re still feeling energized! The conversations, the ideas, and the shared commitment to improving care across Ontario made this event truly stand out.

Being in the room with others who care deeply about digital health always sparks new thinking and reminds us why this work matters. It’s a chance for us to learn, share, and connect with the people who are pushing the system forward, and we always come back inspired.

A big thank you to the organizers and everyone we had the chance to meet over the two days. We’re excited to keep these conversations going and channel this momentum into the work we do every day at Amplify Care!

11/28/2025

Our November Newsletter Is Here!

This month at Amplify Care, we’re highlighting innovations and tools that help clinicians deliver connected, efficient care.

We celebrated Digital Health Week, showcasing practical digital solutions that reduce administrative burden and let clinicians focus on patients. Our latest blog and media coverage explore digital health adoption, responsible AI, and how AI scribes are helping teams reclaim time.

For COPD Awareness Month, we spotlight Evidence2Practice Ontario’s EMR-integrated COPD tool, designed to simplify guideline-based care with structured assessments and proactive prompts.

We’re also calling on primary care clinicians to share how they use osteoporosis guidelines — your feedback will help shape future resources to support evidence-based care.

👉 Read the full update here: https://conta.cc/3XiuxMI

11/26/2025

We’re proud to see Amplify Care’s work highlighted in the recent article: “AI a ‘game changer’ for B.C. health care time management, risks exist: experts.”

The piece features our partnership with Canada Health Infoway and Doctors of BC on the Burdens Pilot, where AI Scribes were evaluated in primary and community‑based specialty care. The pilot covered 7,000+ appointments, helping physicians save an estimated 2.7 hours of administrative work per week.

This pilot demonstrated that AI scribes can meaningfully reduce administrative burden and improve clinical workflows, freeing clinicians to spend more time with patients. The article also highlights important considerations, including data governance, consent, equity, and vendor accountability.

At Amplify Care, we’re committed to supporting clinicians with responsibly designed AI that enhances care while keeping patients at the centre.

Read the full article: https://loom.ly/vIKF0sU

11/25/2025

AI Receptionists: Giving Clinics More Time for Care

Across Canadian primary care, rising call volumes and administrative tasks are putting pressure on clinic teams. AI receptionists are emerging as a way to help — handling calls, engaging naturally with patients, and completing routine tasks without putting anyone on hold.

What AI reception can do:
• Manage unlimited calls simultaneously
• Book, cancel, or reschedule appointments
• Process prescription renewals
• Share clinic information and send reminders
• Flag emergencies and direct patients to 911
• Forward complex calls to staff
• Initiate faxes for labs or imaging

With growing workloads and staffing challenges, AI reception can help clinics improve access and responsiveness, while allowing human staff to focus on the patient interactions that truly matter.

Learn more about AI Receptionist here: https://loom.ly/cbYfg1c

11/24/2025

Members of our team had a fantastic day at the Integrated Care Action Summit! Highlights included Dr. Jane Philpott’s keynote on Primary Care Action Plan updates and the important role of Ontario Health Teams, as well as Brian Mosley and Matthew Ward’s session on the geographic approach to connecting Ontarians with primary care. The day wrapped up with an inspiring panel on advancing health equity, featuring Camille Orridge, Christina Jabalee, Janet Smylie, Jodi Colwill, and Kristy Dickinson.

It's great to see the meaningful work being done to improve integrated care across Ontario!

11/21/2025

Digital health is more than technology — it’s about people. 💙

This week, we asked our Amplify Care team what they love most about working here and how they’re helping shape the future of care.

Because every innovation starts with the people who believe in better.

Address

235 The Boardwalk, Suite 301, Kitchener, Ontario
Waterloo, ON
N2N0B1

Website

https://amplifycare.com/

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