Amplify Care

Amplify Care Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Amplify Care, Medical and health, 235 The Boardwalk, Suite 301, Kitchener, Ontario, Waterloo, ON.

Amplify Care develops, implements, and advances digital health tools and services – such as eReferral, Virtual Assistants and AI Technologies, eConsult, EMR Tools & Coaching, and more to better serve clinicians and patients across Canada

We’re proud to share that our team member, Matthew Wellhauser, participated as a monitor in the 2026 Pan-Canadian Projec...
03/02/2026

We’re proud to share that our team member, Matthew Wellhauser, participated as a monitor in the 2026 Pan-Canadian Projectathon hosted by Canada Health Infoway last week.

This three-day virtual testing event brought together vendors, provinces, territories, and industry leaders from across the country to validate and accelerate the adoption of digital health standards and specifications. Through structured, scenario-based testing, participants demonstrated their systems’ ability to securely exchange health information using pan-Canadian interoperability standards.

The event was kicked off by Andrew Liu, VP Architecture, Delivery & Conformance at Canada Health Infoway, setting the stage for a collaborative and solutions-focused few days. By the end of Day 1, many vendors had finalized their no-peer referral messaging testing and successfully passed all required tests. Day 2 focused on peer-to-peer referral messaging, with many successful validations completed. On Day 3, participants began testing a new and highly complex referral messaging use case, Referral Routing, making meaningful progress before the event concluded.

Initiatives like Projectathon play an important role in ensuring digital health solutions are practical, scalable, and aligned with Canada’s evolving healthcare needs. We’re pleased to see our team contributing to this important national effort to strengthen interoperability across the health system.

February continues the momentum in digital health, bringing practical AI insights, leadership perspectives, and timely c...
02/27/2026

February continues the momentum in digital health, bringing practical AI insights, leadership perspectives, and timely conversations for primary care teams across Canada. This month’s newsletter highlights how innovation, collaboration, and clinical leadership are shaping care delivery in meaningful ways.

✅ Webinar Recap: Amplify Care explores real-life AI applications in primary care
✅ Podcast Feature: Hear from our CEO on the Behind the Business podcast
✅ New Publication: From Silos to Synergy – Building Bridges
✅ Reminder: Our eReferral webinar series is underway
✅ Heart Month: Turning awareness into action in primary care across Canada

From applied AI to integrated care and national health priorities, February’s edition reflects the conversations that matter most to clinicians and health system leaders.

Read the full newsletter here: https://loom.ly/QfNBIV0

Join the West Deployment Team’s eReferral Ontario Webinar Series Designed for primary care clinicians, community special...
02/26/2026

Join the West Deployment Team’s eReferral Ontario Webinar Series Designed for primary care clinicians, community specialists, and referral management staff, this webinar series provides a high-level overview of how Ocean eReferral supports and streamlines referral workflows across Ontario.

eReferral Telus PSS Sending | How It Works & Live Demo
Wednesday, March 11, 2026 12:15 – 1:00 pm
Learn how to send eReferrals from Telus PSS search the Healthmap, track referrals, and onboard to eReferral Ontario. Register now: https://loom.ly/X-OwNPo

eReferral Telus PSS Receiving | How It Works & Live Demo
Wednesday, March 18, 2026 12:15 – 1:00 pm
Learn how to receive eReferrals in Telus PSS manage directory listings, review and action referrals, and onboard to eReferral Ontario. Register now: https://loom.ly/V-dnuqI

Missed our last webinar? Catch up now and watch the recordings! Future webinars will also cover integrations OSCAR Pro. Find out more here: https://loom.ly/ehW12Oo

🚀 Navigating Clinical AI – A Practical Approach to Using Large Language Models (LLMs) in Primary Care Webinar, Happening...
02/24/2026

🚀 Navigating Clinical AI – A Practical Approach to Using Large Language Models (LLMs) in Primary Care Webinar, Happening Today!

Curious how artificial intelligence can actually make your clinic work smoother? Today’s your chance to see it in action.

Join Dr. Rajesh Girdhari and Dr. Neil Naik at 12:10 PM EST for a practical session on integrating AI tools like ChatGPT and OpenEvidence into everyday primary care workflows.

You’ll explore:
✔️ Real-world applications for documentation, decision-making, and patient communication
✔️ Live demonstrations of AI tools in action
✔️ Strategies to separate AI hype from what truly helps in practice

Whether you’re just starting with AI or looking to deepen your skills, this session will give you actionable insights you can use immediately.

Register now: https://loom.ly/yRoQtu0

Employee Spotlight: Matt Ward, Manager, Integrated Care 🌟Matt has been a valued member of the Amplify Care team for seve...
02/23/2026

Employee Spotlight: Matt Ward, Manager, Integrated Care 🌟

Matt has been a valued member of the Amplify Care team for several years, bringing thoughtful leadership and a strong analytical lens to every initiative he supports. Over the course of his journey, he has worked with the eConsult Team and supported the OAB Digital Transformation team, building deep experience across programs and partnerships.

Today, Matt leads the Integrated Care team for North Simcoe and Huron Perth & Area. His role involves extensive research and analysis, along with navigating the ever-evolving digital health landscape in Ontario. He thrives in this dynamic environment and appreciates the meaningful impact Amplify Care’s work has on improving healthcare delivery across communities.

Matt especially values working alongside colleagues who share a deep dedication and commitment to advancing care. For him, it’s the shared purpose and collaboration that make the work so rewarding.

✨ Fun Fact:
Matt is an avid runner and a passionate food enthusiast. He’s particularly fascinated by food culture and the history of how cuisine evolves across regions. In fact, his love of food inspired him to study Human Nutrition and Clinical Dietetics!

Join us in celebrating Matt and the leadership he brings to Amplify Care! 💙

On Friday, we attended FHLIP 2026 – From Silos to Synergy: Building Bridges, connecting with digital health leaders from...
02/23/2026

On Friday, we attended FHLIP 2026 – From Silos to Synergy: Building Bridges, connecting with digital health leaders from across Ontario and beyond. It was an inspiring day of learning, sharing, and collaboration—and we were proud to have Ted Alexander from our executive team present.

The conference opened with remarks from Dafna Carr and Will Falk, followed by discussions on TReC and its implementation across three hospitals, highlighting the practical realities of advancing innovation in complex healthcare environments.

Ted’s talk was a perfect segue from earlier topics, including HALO and the Council of Canadian Innovators’ recommendations. He highlighted Amplify Care’s role in supporting sustained innovation adoption and the importance of change management to ensure new solutions are fully integrated and effectively used in practice.

It’s always energizing to exchange ideas with fellow digital health leaders and explore how we can work together to move from silos to true synergy in healthcare.

We’re incredibly proud of our team for coming together over the holidays to give back to our community!Thanks to their g...
02/20/2026

We’re incredibly proud of our team for coming together over the holidays to give back to our community!

Thanks to their generosity, we raised enough to donate 373 meals (448 lbs of food) to the Waterloo Region Food Bank. Today, two of our team members had the opportunity to drop off the donation in person, a meaningful reminder of what’s possible when we work together toward a shared purpose!

Supporting our community is something we deeply value, and this initiative reflects the compassion and commitment of our entire team.

Way to go everyone, this is impact in action. 👏

We’re proud to share that our paper, Amplifying Innovation Through Modelling Integrated Change Management, Knowledge Tra...
02/19/2026

We’re proud to share that our paper, Amplifying Innovation Through Modelling Integrated Change Management, Knowledge Translation, and Co-Designed Requirements, has officially been published.

This work reflects a collaborative effort from members of our executive team — Ted Alexander, Lirije Hyseni, and Mohamed Alarakhia — who continue to advance thoughtful, evidence-informed approaches to transforming primary care.

The paper explores how integrating change management, knowledge translation, and co-designed requirements can strengthen innovation efforts and support sustainable implementation across healthcare systems.

We’re also excited to share that Ted will be speaking at FHLIP 2026 – From Silos to Synergy: Building Bridges tomorrow in Toronto, where he’ll dive deeper into this work.

Congratulations to the team on this meaningful milestone. We’re thrilled to see this publication, and even more excited about the conversations it will spark!

Read the full publication here: https://loom.ly/CkQUbZg

New Webinar Series: Learn how to send and receive eReferrals using Accuro!February 25, 2026, 12:15 – 1:00 pm | Sending M...
02/18/2026

New Webinar Series: Learn how to send and receive eReferrals using Accuro!

February 25, 2026, 12:15 – 1:00 pm | Sending
March 4, 2026, 12:15 – 1:00 pm | Receiving

Join the West Deployment Team’s eReferral Ontario Webinar Series Designed for primary care clinicians, community specialists, and referral management staff, this webinar series provides a high-level overview of how Ocean eReferral supports and streamlines referral workflows across Ontario.

Missed our last webinar? Catch up now and watch the recordings! Future webinars will also cover integrations with TELUS PS Suite and OSCAR Pro. Find out more here: https://loom.ly/ehW12Oo

Learn how to send eReferrals from Accuro, search the Healthmap, track referrals, and onboard to eReferral Ontario. Register now: https://loom.ly/DlEF8W0

Learn how to receive eReferrals in Accuro, manage directory listings, review and action referrals, and onboard to eReferral Ontario. Register now: https://loom.ly/rhlHky0

🌟 Introducing Board Member: Dr. James Milligan, Vice ChairWe’re thrilled to kick off our monthly Board Spotlight series ...
02/17/2026

🌟 Introducing Board Member: Dr. James Milligan, Vice Chair

We’re thrilled to kick off our monthly Board Spotlight series by introducing Dr. James Milligan, a family physician and advocate for improving primary care for individuals with physical disabilities.

Dr. Milligan is the Director of the CFFM Mobility Clinic in Kitchener Waterloo, an interprofessional clinic dedicated to advancing care and clinical research. He also serves as an Associate Clinical Professor at McMaster University and Adjunct Clinical Professor at Western University.

Each month, we’ll highlight a member of our Board of Directors to share their expertise and the impact they bring to Amplify Care.

👉 Learn more about all of our board members here: https://loom.ly/XBzlF5I

🩺 Navigating Clinical AI – A Practical Approach to Using Large Language Models (LLMs) in Primary CareArtificial intellig...
02/16/2026

🩺 Navigating Clinical AI – A Practical Approach to Using Large Language Models (LLMs) in Primary Care

Artificial intelligence is evolving quickly, but how can it actually support you in clinic?

Join Family Physicians Dr. Rajesh Girdhari and Dr. Neil Naik on February 24 at 12:10 PM EST for a practical, real-world session focused on integrating AI tools into primary care workflows safely and effectively.

You’ll explore:
✔️ The current AI landscape in primary care
✔️ Live demonstrations of tools like ChatGPT and OpenEvidence
✔️ Practical use cases for documentation, clinical decision-making, and patient communication

Designed for clinicians at any stage of their AI journey, this session will help you separate the hype from what’s truly useful in practice.

🔗 Register here: https://loom.ly/yRoQtu0

Exciting news! 🎉 You can now earn up to 12.5 MAINPRO+ credits through the Shield program.Shield is certified by the Coll...
02/13/2026

Exciting news! 🎉 You can now earn up to 12.5 MAINPRO+ credits through the Shield program.

Shield is certified by the College of Family Physicians of Canada for 3 MAINPRO+ credits, with additional opportunities to earn up to 12.5 credits total. The program also offers 4 credits under the Royal College of Physicians and Surgeons of Canada’s Maintenance of Certification (MOC) Program, including Section 2 and Section 3 credits.

Why cybersecurity training matters:
As digital tools become embedded in healthcare and other professional environments, cybersecurity threats continue to grow. Building strong cybersecurity awareness is critical to protecting sensitive data, maintaining system access, and supporting safe, reliable services. Shield provides practical, real-world training designed to help individuals and teams recognize risks and respond with confidence.

👉 Learn more about Shield and start earning credits: https://loom.ly/ChV0X58

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235 The Boardwalk, Suite 301, Kitchener, Ontario
Waterloo, ON
N2N0B1

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