11/12/2025
Last week, we were proud to bring together navigators, healthcare leaders, and community organizations from Elgin, Oxford, and Middlesex-London to continue advancing health system navigation and equity across our region.
Key highlights included:
📞 Health811 updates: expanding digital and live-chat navigation supports, new partnerships with 988 for mental health crisis response, and upcoming initiatives to better assist caregivers and non-clinical inquiries.
👩‍⚕️ HealthCare Connect insights: updates on provincial strategies to connect people to primary care physicians and nurse practitioners and a look at how 235,000 Ontarians are being supported on the waitlist for primary care.
🤝 Cross-OHT collaborations: participants shared projects that embed community navigators and intake coordinators in local health centres to ease the burden on physicians and help connect residents directly to care.
🌍 Health Equity Panel: powerful conversations on Two-Eyed Seeing in Indigenous services, newcomer experiences navigating language and cultural barriers, and the role of mobile and community-based services in reaching people where they are.
We’re grateful to all the speakers, partners, and participants who joined us to share their insights and strengthen our collective work toward a more connected, equitable, and person-centred healthcare system.
Oxford OHT Middlesex London Ontario Health Team