MCI Assist

17/12/2025

Every case begins with a conversation, and we always listen first.
At MCI Assist, we believe compassion is essential. From the moment a medical emergency begins, our teams respond with empathy, urgency, and transparency to guide patients through some of life’s most vulnerable moments.
We organize evacuations, support ongoing treatments, and advocate for each individual with respect and dedication. At the heart of our work is the belief that care should always feel human.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

14/12/2025

Meet Yndhex: the platform transforming provider management at MCI Assist.

At MCI Assist, we are committed to continuous improvement and smarter, more efficient processes.
That’s why we created Yndhex, our internal platform designed to streamline and strengthen the entire provider network.

With Yndhex, we can:

✅ Locate providers instantly — no more time-consuming searches.
✅ Save valuable hours by centralizing all information in one secure system.
✅ Maintain full control over data accuracy and updates.
✅ Strengthen partnerships and ensure better coordination.
✅ Access interactive maps for a clear, strategic overview of our network.

Yndhex is the future of provider management — and we’re just getting started. 💪

08/12/2025

Compassion is the bridge that connects us all.

At MCI Assist, we balance speed with sensitivity and precision, because true efficiency is important.
Our teams coordinate global medical solutions with precision and care without losing sight of empathy. Whether assisting a traveler far from home or guiding a family through a complex case, we always lead with heart.
Because when efficiency is driven by humanity, the impact is lasting.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

04/12/2025

Celebrating Creativity at MCI Group : Meet the Winner of Our Autumn Photo Contest!

During our pre-Christmas celebration in Madrid, we proudly announced the winner of the MCI Group Autumn Photo Contest, held throughout November. It was a wonderful initiative that brought out the artistic side of our teams, with many colleagues participating and submitting up to three photos each.

Over the final 10 days of the contest, everyone across the company had the chance to vote for their favourite images, and the results were truly inspiring.

🏆 Congratulations to our winner: Evelina Arabadji , from our Administration Department, whose stunning photograph taken in Moldova captivated the most votes. Her image perfectly captured the essence and beauty of the season.

Evelina received a wonderful Christmas Gift Basket and a one-night stay voucher at Hotel Mario in the centre of Madrid as her well-deserved prize.

A big thank-you to all participants for sharing your talent and for making this contest such a special initiative. We look forward to discovering more creativity and community spirit in future editions!

02/12/2025

At MCI Assist, every medical case is a human story.
We approach each situation with clarity, dignity, and care, ensuring that people feel supported throughout their journey.
Our medical and coordination teams review each case thoroughly to deliver timely assistance, transparent communication, and detailed management.
Whether it’s an urgent repatriation or continuous care, our commitment remains the same: to protect people with professionalism and empathy.

MCI Assist. Embraced by Empathy
🔗 https://mciassist.com/

24/11/2025

Every case begins with a conversation, and we always listen first.
At MCI Assist, we believe compassion is essential. From the moment a medical emergency begins, our teams respond with empathy, urgency, and transparency to guide patients through some of life’s most vulnerable moments.
We organize evacuations, support ongoing treatments, and advocate for each individual with respect and dedication. At the heart of our work is the belief that care should always feel human.

MCI Assist. Embraced by Empathy.
🔗 https://mciassist.com/

18/11/2025

At MCI Assist, every medical case is a human story.
We approach each situation with clarity, dignity, and care, ensuring that people feel supported throughout their journey.
Our medical and coordination teams review each case thoroughly to deliver timely assistance, transparent communication, and detailed management.
Whether it’s an urgent repatriation or continuous care, our commitment remains the same: to protect people with professionalism and empathy.

MCI Assist. Embraced by Empathy. Always.
🔗 https://mciassist.com/

14/11/2025

Compassion is the bridge that connects us all.

At MCI Assist, we balance speed with sensitivity and precision, because true efficiency is important.
Our teams coordinate global medical solutions with precision and care without losing sight of empathy. Whether assisting a traveler far from home or guiding a family through a complex case, we always lead with heart.
Because when efficiency is driven by humanity, the impact is lasting.

https://mciassist.com/

05/11/2025

Read our last article about how we tackle complexity in international medical assistance.

MCI Group’s journey to smarter, more connected assistance. By Agathi Kanellou, Managing Director of MCI Group

17/10/2025

Read our article about how MCI Assist has been awarded the Quality Award 2025, recognizing our continued commitment to delivering reliable, compassionate, and top-tier medical assistance services around the world.
This recognition belongs to our incredible team and global network of trusted providers, who ensure that every case is handled with empathy, speed, and precision — 24/7.

👉

The city of Paris became the meeting point for innovation, collaboration, and progress during the International Assistance Group (IAG) Global Forum 2025. For MCI Assist, the event marked a truly memorable milestone as we were honoured with the Quality Award 2025 for Europe.

14/10/2025

At MCI Assist, we believe that every life deserves safe passage home. This video highlights our commitment, coordination, and care in every medical repatriation we manage.

✈️ 24/7 medical coordination across borders
👩‍⚕️ Specialized teams and in-flight medical staff
🌍 Global network of partners and hospitals
💙 Patient-centered care, every step of the way

Because for us, it’s more than logistics, it’s about people.

10/10/2025

🌍✨ What an inspiring week in Paris at the International Assistance Group Global Forum 2025!

We are thrilled and honored to have received the Quality Award 2025 for Europe. This recognition reflects the commitment, professionalism, and tireless work of our entire team at MCI Assist and across the MCI Group.

A heartfelt thank you to International Assistance Group for hosting such a dynamic and meaningful event, and to Filassistance and New Frontier Group for your impeccable co-hosting and sponsorship.

Thank you to our peers, partners, and colleagues who continuously raise the bar for quality and collaboration in the industry. We’re proud to be part of such a powerful global network!