MCI Assist

MCI Assist Ofrecemos servicios de gestión y control de riesgo en el ámbito de la salud y la asistencia en viaje

With over three decades in the market, MCI Assist has excelled in providing global healthcare assistance and risk management solutions. Our tailored services range from health monitoring to travel assistance, prioritizing service excellence. We are backed by a solid reputation stemming from our medical expertise, risk understanding, and continuous product innovation. Our structure, led by Doctor Pablo Gonzalo and Fátima Guillén, supports a medical team of over 90 professionals, the highest percentage in the industry, ensuring excellence in medical and healthcare management. At MCI Assist, our mission is to offer peace of mind to our clients by delivering top-notch healthcare solutions and impeccable risk management services worldwide.

12/01/2026

Behind every medical case, there is a person, and we always keep that in mind.
Each situation is treated as a human story that deserves clarity, dignity, and care. Our medical and coordination teams review every case individually to ensure timely action, transparency in costs and attention to every detail.
From urgent repatriations to ongoing case management, our purpose remains always to support people through every step of their care journey.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/



31/12/2025

MCI Assist Wishes You a Happy New Year
In 2025, we made distance feel closer and emergencies more human.
As 2026 begins, we thank our teams, partners and clients for trusting us to be the voice and action behind every medical coordination.
May this new year bring continued excellence, compassion and shared purpose in every case.

29/12/2025

Real care is about noticing what isn’t said: the fears, hopes and human stories present in every case we handle at MCI Assist.
Before we coordinate or act, we take time to understand. Listening allows us to respond with precision, empathy, and clarity. Whether supporting urgent medical needs or managing complex international coordination, our focus remains on the people at the heart of each situation.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

23/12/2025

At MCI Assist we act with intention.
Every decision is rooted in purpose and every response is shaped by empathy. Our support is designed to recognize the people at the center of each case.
From the first call to the final resolution, our teams work with clarity, compassion, and commitment. Care guided by meaning creates lasting impact and supports each person with dignity.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

17/12/2025

Every case begins with a conversation, and we always listen first.
At MCI Assist, we believe compassion is essential. From the moment a medical emergency begins, our teams respond with empathy, urgency, and transparency to guide patients through some of life’s most vulnerable moments.
We organize evacuations, support ongoing treatments, and advocate for each individual with respect and dedication. At the heart of our work is the belief that care should always feel human.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

14/12/2025

Meet Yndhex: the platform transforming provider management at MCI Assist.

At MCI Assist, we are committed to continuous improvement and smarter, more efficient processes.
That’s why we created Yndhex, our internal platform designed to streamline and strengthen the entire provider network.

With Yndhex, we can:

✅ Locate providers instantly — no more time-consuming searches.
✅ Save valuable hours by centralizing all information in one secure system.
✅ Maintain full control over data accuracy and updates.
✅ Strengthen partnerships and ensure better coordination.
✅ Access interactive maps for a clear, strategic overview of our network.

Yndhex is the future of provider management — and we’re just getting started. 💪


08/12/2025

Compassion is the bridge that connects us all.

At MCI Assist, we balance speed with sensitivity and precision, because true efficiency is important.
Our teams coordinate global medical solutions with precision and care without losing sight of empathy. Whether assisting a traveler far from home or guiding a family through a complex case, we always lead with heart.
Because when efficiency is driven by humanity, the impact is lasting.

MCI Assist. Embraced by Empathy.

🔗 https://mciassist.com/

Celebrating Creativity at MCI Group : Meet the Winner of Our Autumn Photo Contest!During our pre-Christmas celebration i...
04/12/2025

Celebrating Creativity at MCI Group : Meet the Winner of Our Autumn Photo Contest!

During our pre-Christmas celebration in Madrid, we proudly announced the winner of the MCI Group Autumn Photo Contest, held throughout November. It was a wonderful initiative that brought out the artistic side of our teams, with many colleagues participating and submitting up to three photos each.

Over the final 10 days of the contest, everyone across the company had the chance to vote for their favourite images, and the results were truly inspiring.

🏆 Congratulations to our winner: Evelina Arabadji , from our Administration Department, whose stunning photograph taken in Moldova captivated the most votes. Her image perfectly captured the essence and beauty of the season.

Evelina received a wonderful Christmas Gift Basket and a one-night stay voucher at Hotel Mario in the centre of Madrid as her well-deserved prize.

A big thank-you to all participants for sharing your talent and for making this contest such a special initiative. We look forward to discovering more creativity and community spirit in future editions!


02/12/2025

At MCI Assist, every medical case is a human story.
We approach each situation with clarity, dignity, and care, ensuring that people feel supported throughout their journey.
Our medical and coordination teams review each case thoroughly to deliver timely assistance, transparent communication, and detailed management.
Whether it’s an urgent repatriation or continuous care, our commitment remains the same: to protect people with professionalism and empathy.

MCI Assist. Embraced by Empathy
🔗 https://mciassist.com/

24/11/2025

Every case begins with a conversation, and we always listen first.
At MCI Assist, we believe compassion is essential. From the moment a medical emergency begins, our teams respond with empathy, urgency, and transparency to guide patients through some of life’s most vulnerable moments.
We organize evacuations, support ongoing treatments, and advocate for each individual with respect and dedication. At the heart of our work is the belief that care should always feel human.

MCI Assist. Embraced by Empathy.
🔗 https://mciassist.com/

18/11/2025

At MCI Assist, every medical case is a human story.
We approach each situation with clarity, dignity, and care, ensuring that people feel supported throughout their journey.
Our medical and coordination teams review each case thoroughly to deliver timely assistance, transparent communication, and detailed management.
Whether it’s an urgent repatriation or continuous care, our commitment remains the same: to protect people with professionalism and empathy.

MCI Assist. Embraced by Empathy. Always.
🔗 https://mciassist.com/

14/11/2025

Compassion is the bridge that connects us all.

At MCI Assist, we balance speed with sensitivity and precision, because true efficiency is important.
Our teams coordinate global medical solutions with precision and care without losing sight of empathy. Whether assisting a traveler far from home or guiding a family through a complex case, we always lead with heart.
Because when efficiency is driven by humanity, the impact is lasting.

https://mciassist.com/

Dirección

Calle Santa Leonor 65 Parque Empresarial Avalon Edificio B, Planta 1a/derecha Madrid
Madrid
28037

Teléfono

+34913016387

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