MCI Group

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España
Madrid
MCI Group

The MCI Group of Companies is a global leader specializing in comprehensive healthcare assistance, cost management, and innovative risk solutions.

With over 30 years of expertise, MCI Group has built a reputation for delivering excellence, trust, and clie

09/03/2026

Leadership Updates at MCI Group

We are proud to announce two important leadership milestones within MCI Group.

* Agathi Kanellou has been confirmed as Global Chief Operating Officer, playing a key role in coordinating our global operations and supporting the strategic vision of our CEO Fátima Guillén.

* Marcela Herrera has been appointed Managing Director of MCI Assist, recognizing her leadership and significant contributions to the growth of the company.

These appointments reflect the dedication, talent and collaborative spirit that drive our organization forward every day.

Please join us in congratulating Agathi and Marcela on this exciting new chapter! 👏

Read more at: https://mci-companies.com/leadership-updates-at-mci-group-strengthening-global-operations-and-regional-growth/

08/03/2026

Today we honor the women who make our company stronger every day.

The women who work with dedication, integrity, and care.
The women who support their teams, stand for fairness, and help create a workplace built on respect and opportunity.

Your work, your commitment, and your determination contribute to building an environment where justice, collaboration, and genuine care are part of everything we do.

Thank you for the passion, professionalism, and humanity you bring to our organization every day.

Today, in MCI Group, we celebrate the International Women’s Day. 💜

08/03/2026

International Women’s Day 2026
At MCI Group, we believe that care starts with people, and women are at the heart of everything we do.
From frontline coordination to leadership, strategy, innovation and global operations, women shape how we serve, connect and grow. Their voices strengthen our mission to deliver ethical, human-centered healthcare, across cultures and borders.
Today, we proudly celebrate the achievements of the women across our companies and we reaffirm our commitment to equality, representation and inclusion every day of the year.
Because a more inclusive world is a healthier world.
Learn more at internationalwomensday.com

05/03/2026

Strengthening Healthcare Around the Globe!

We’re proud to share that MCI Group continues to expand and enhance our global assistance network with new strategic healthcare and TPA partnerships across Europe, Latin America and Africa.
These collaborations bring stronger local expertise, broader provider networks and faster, more coordinated medical assistance for clients, insurers and partners - wherever care is needed.
From reinforcing service quality in key regions to connecting trusted providers globally, this milestone reflects our ongoing commitment to delivering reliable, human-centered healthcare support worldwide.
Together, we are building a more connected, responsive, and compassionate assistance network that ensures peace of mind no matter the destination.
Read more at: https://mci-companies.com/strengthening-our-global-assistance-network-new-healthcare-and-tpa-partnerships-across-europe-latin-america-and-africa/

03/03/2026

At MCI Group, Duty of Care is more than a compliance requirement, it’s a strategic responsibility.

As global mobility continues to evolve, organisations must navigate increasing complexity around travel risk, employee wellbeing, regulatory frameworks and operational resilience. While ITIC Americas 2026 has been postponed, the conversations around protecting globally mobile teams remain critically important. Today, Duty of Care extends beyond traditional travel risk management. It encompasses:

• Proactive risk assessment and mitigation
• Real-time crisis response planning
• Regulatory and cross-border compliance
• Holistic employee wellbeing strategies
• Digital security considerations

In an environment defined by uncertainty, organisations that prioritise structured, forward-thinking mobility strategies will be best positioned to protect their people and maintain business continuity. We remain committed to supporting organisations with robust, people-first global mobility solutions.
Read more at: https://mci-companies.com/duty-of-care-global-mobility-itic-americas-postponement-2025/

02/03/2026

MCI Group at the International Assistance Group Forum & Medical Academy 2026

MCI Group is pleased to participate in the upcoming Forum & Medical Academy hosted by International Assistance Group, taking place 18–20 March 2026 in Nairobi, Kenya.
This important gathering will bring together global leaders in medical and travel assistance to exchange knowledge, strengthen partnerships, and explore innovations shaping the future of international healthcare support. Our involvement reflects MCI Group’s continued commitment to fostering collaboration, advancing best practices and delivering impactful solutions that support clients and partners worldwide.

We look forward to engaging with industry peers and contributing to meaningful dialogue that drives excellence across the global assistance community.
Read more at: https://mci-companies.com/mci-group-iag-forum-2026-nairobi-global-medical-assistance/

01/03/2026

Zero Discrimination Day – March 1

Inclusive Care Begins with Empathy

At MCI Group, we believe that every person deserves dignity, safety and compassion, no matter their background, origin, identity or status.
On this Zero Discrimination Day, we reaffirm our commitment to healthcare without bias and assistance without judgment.
In medical emergencies, discrimination has no place. That’s why our teams operate with empathy at the core, ensuring that every case is treated with fairness, cultural sensitivity and respect.
Because a truly global standard of care must be:
✔ Inclusive
✔ Human-centered
✔ Rooted in equal access and understanding
Let’s continue to build a world where diversity is honored and no one is left behind.
Not in systems. Not in policies. Not in care.

Day

24/02/2026

Advancing Clinical Excellence at MCI Group

We are proud to share an important milestone within our Medical Department. Members of our clinical team have successfully obtained the Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association (AHA), strengthening our capacity to manage complex and high-risk medical repatriations worldwide. The AHA ACLS certification is one of the most respected international standards in advanced emergency cardiovascular care. Through intensive simulation-based training, our professionals enhanced their expertise in advanced airway management, cardiac arrest protocols, stroke and acute coronary syndrome management and leadership in critical situations. For a company coordinating international medical repatriations, this level of preparation is essential. Long-distance transfers, in-flight care and cross-border evacuations require rapid decision-making, structured teamwork and full alignment with global clinical guidelines. The ACLS certification reinforces our readiness to act with precision and confidence when it matters most. In addition to this achievement, we continue to invest in specialized training, upgraded medical kits and pharmaceutical standards aligned with UK quality benchmarks, ensuring our operations remain safe, efficient and internationally compliant.

At MCI Group, clinical excellence is not static. It evolves with training, preparation and commitment.

🔗 Read the full article: https://mci-companies.com/advancing-clinical-excellence-aha-acls-certification-strengthens-mci-groups-medical-repatriation-services/

20/02/2026

World Day of Social Justice – February 20
Strengthening a Just Transition for a Sustainable Future
At MCI Group, we believe that a truly sustainable future must place people and planet on equal footing.
As the world transitions toward low-carbon economies, the challenge is not just environmental, it’s deeply social. That’s why we stand behind the call for a “just transition”: a model where climate action and economic transformation go hand in hand with equity, dignity and opportunity for all.
This means investing in:
🔹 Green skills for the future workforce
🔹 Community-led economic solutions
🔹 Social protection for the most vulnerable
🔹 Inclusive policies that fight inequality
Decarbonization alone is not enough. We must also ensure the benefits and burdens of change are equitably shared, especially with those historically left behind: workers, indigenous peoples and marginalized communities.
Let’s reimagine progress. Let’s lead with empathy.
Let’s build a future where justice is sustainable, and sustainability is just.

19/02/2026

We are pleased to share that MCI Group has welcomed three interns from the University of Oregon to our Madrid office through our collaboration with The Intern Group. The students are gaining hands-on experience across Operations, Administration, and Medical Assistance, contributing to real projects while learning about international healthcare coordination and global case management. At MCI Group, we believe in connecting academia with industry and investing in future talent. This initiative reflects our commitment to knowledge transfer, professional development, and building the next generation of professionals in international medical assistance.
We thank The Intern Group and the University of Oregon for their trust, and we look forward to continuing this valuable collaboration.

17/02/2026

MCI Group at ITIC Americas Puerto Vallarta 2026

From 1 to 3 March 2026, MCI Group will be attending ITIC Americas in Puerto Vallarta, one of the most important global gatherings for professionals in medical assistance, travel insurance, repatriation and risk management. This event brings together industry leaders from across the world to exchange insights, strengthen partnerships and explore the challenges shaping the future of international healthcare coordination. Our presence at ITIC Americas reflects our commitment to staying closely connected to the global assistance community. For Medical Claims International S.L. and MCI Latam, it is an opportunity to reinforce long-standing relationships, expand our regional network in Latin America and engage in meaningful conversations about cost containment, provider intelligence, repatriations and compliance standards.
As technology continues to evolve, we remain focused on solutions that combine operational excellence with ethical responsibility and human-centered care. Innovation must support people and that principle guides every discussion we bring to Puerto Vallarta.

We look forward to meeting partners, exploring new collaborations and contributing to the ongoing dialogue that strengthens international medical assistance worldwide.

📍 See you in Puerto Vallarta.
🔗 Read the full article: https://mci-companies.com/mci-group-at-itic-americas-puerto-vallarta-2026-connecting-global-expertise-in-international-assistance/

11/02/2026

International Day of Women and Girls in Science – 11 February

At MCI Group, we believe that empowering women in science, healthcare and technology is not just a matter of equality, it's essential for building stronger, more resilient systems of care. From our medical and paramedical training programs to our investment in medical assistant development, patient education and internal knowledge transfer, we actively promote opportunities for women and girls to lead, innovate, and inspire.
Today we proudly recognize the women across our teams, in coordination hubs, medical departments, tech innovation and strategic leadership, who are shaping the future of global health.
Science is stronger when everyone contributes.

Dirección

Calle De Santa Leonor, 65, San Blas-Canillejas Madrid
Madrid
28037

Página web

https://mci-companies.com/

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