Seeking medical advice
Please do not post medical/health queries on this page as we will not be able to respond to these. If you require urgent medical advice:
Daytime - contact your own GP Surgery
Evenings, weekends and holidays - telephone NHS 24 on 111
For serious accidents and medical emergencies - telephone the ambulance service on 999
Please also be aware that anything that you post on our page will be visible to everyone who accesses this page. Unauthorised photography, filming or recording
No one is allowed to make unauthorised photos, video or audio recordings in NHS Grampian buildings and grounds, particularly if they feature other patients, staff, carers, or visitors. Requesting information
Requests for information under the Freedom of Information (Scotland) Act 2002 or the Data Protection Act 1998 should be submitted as follows:
For Freedom of Information requests, e-mail: gram.foi@nhs.scot
For personal information requests, e-mail:
gram.infogovernance@nhs.scot
For further information, please visit the NHS Grampian Freedom of Information section on our website. Providing feedback on NHS Grampian services
Please don’t provide feedback on NHS Grampian and our services on this page. Instead, you can contact us direct to praise staff, comment on our standards of care or let us know your views on any other aspect of NHS services in Grampian by the following:
Post:
NHS Grampian Feedback Service Summerfield House 2 Eday Road Aberdeen AB15 6RE
Tel: 0345 337 6338 E-mail gram.nhsgrampianfeedback@nhs.scot
The Feedback Service is open during the office hours of Monday to Friday 9:00am to 5:00pm. Alternatively, you can complete a Feedback Card which can be found throughout NHS Grampian at clinics and practices (please tick the Complaint box on the card to confirm you wish to make a formal complaint). Know Who To Turn To
If you are looking for medical advice, please speak to your GP, call NHS 24 on 111 (if it's out of hours) or visit www.nhsinform.scot. For serious accidents and medical emergencies - telephone the ambulance service on 999. Check when your GP practice or pharmacy is open. Don't run out of repeat prescriptions - order only what you need. Details of opening hours for GP practices and pharmacies are available at: https://www.nhsinform.scot/national-service-directory/
For information on which NHS service to turn to when you're ill, injured or have a long term condition, visit: www.know-who-to-turn-to.com
It's more important than ever to with your healthcare concerns; we've prepared this chart to explain how key services are currently operating.
