The Wilson Practice

22/12/2025

19/12/2025

Patient Notice: Appointment Attendance and Cancellations

We are committed to providing timely care for all our patients. Recently, we have seen an increase in Did Not Attend (DNA) rates, where patients miss appointments without informing us. Missed appointments mean longer waiting times and reduce availability for others who need care.
• If you no longer require your appointment, please cancel as soon as possible so we can offer the slot to another patient.
• Cancellations can be made by phone, online, or via our app (if applicable).
Non-attendance may affect your ability to book future appointments due to availability.

Your cooperation helps us improve access and ensures everyone receives the care they need. Thank you for your support in reducing DNA rates.

17/12/2025

Thank You Royal Kebab and Murat's for these lovely treats and lunch today, couldn't have come at a better time!

17/12/2025

Dear Patients,
We ask that you only contact us today 17/12/25 if you really must.
We have significantly reduced staffing capacity due to sickness and therefore a reduction in availability.
It may be likely that you will be signposted to other relevant services such as pharmacy first.
Thank-you for your cooperation at this challenging time.

10/12/2025

Effective immediately, patients who are experiencing flu-like symptoms will be asked to wear a face mask when attending our surgery.

This measure has been introduced in response to the current high levels of flu and other respiratory illnesses affecting both patients and staff.

This is a temporary, risk-based precaution put in place to protect our patients, colleagues, and the continuity of our services.

Wearing a face mask (where clinically safe to do so) helps protect vulnerable individuals and reduces transmission during this period of increased illness. We therefore strongly recommend that all visitors and patients wear a mask when attending our surgeries.

Please also remember that regular handwashing or the use of hand sanitiser is an effective way to prevent the spread of viruses.

We appreciate the cooperation and support in helping us maintain a safe environment for everyone who uses our services.

Please be aware that we may have reduced capacity if staff members are unwell.

05/12/2025

Dear Patients,

Our website is down - we are working on getting this back up urgently!

In the mean time, if you are one of our patients, please submit a accurx via this link https://accurx.nhs.uk/patient-initiated/J82157

We apologise for any inconvenience caused.

Contact us about your request

03/12/2025

⚠️ Abbott seeks to inform you about an Urgent Field Safety Notice concerning FreeStyle Libre 3 and FreeStyle Libre 3 Plus sensors in the UK.

Abbott has recently identified that certain FreeStyle Libre 3 and FreeStyle Libre 3 Plus sensors may provide incorrect low glucose readings.

Abbott is attempting to notify people using FreeStyle Libre 3 and FreeStyle Libre 3 Plus sensors about this issue through various means, including direct notifications through their app and by email (if provided).

You are asked to visit www.FreeStyleCheck.com to determine if you have any potentially affected sensors, and if so, to request a replacement sensor.

14/11/2025

World Diabetes Day - Friday 14th November 2025

Type 1 diabetes can present at any age but most commonly presents in children and young people.

This World Diabetes Day helps prevent serious complications by knowing the four key symptoms of type 1 diabetes – the 4Ts:
Toilet (frequent urination),
Thirsty (constant thirst),
Tired (low energy),
Thinner (unexplained weight loss).

For more information please visit https://www.diabetes.org.uk/about-diabetes/type-1-diabetes

05/11/2025

22/10/2025

Dear Patients,

We ask that you only contact us today 22/10/25 if you really must. We have significantly reduced staffing capacity due to sickness and therefore a reduction in availability.

It may be likely that you will be signposted to other relevant services such as pharmacy first.

Thank-you for your cooperation at this challenging time.

13/10/2025

We know that using AccuRx can feel a bit confusing or intimidating at first. Don’t worry — we’re here to help!

Simply click on “Submit a new request” on the homepage of the practice’s website.

Check out this helpful video from AccuRx, which walks you through how to submit a request. Just follow the steps in the video, complete your details, and submit your triage.

We aim to review your request on the same day however if submitted after 16:30 may not be seen until the next working day, if it is urgent after this time, please call the surgery.

If you need more urgent help, call your GP practice. If it’s closed, visit NHS 111 online or call 111. In an emergency call 999

Your request will be triaged by a team of clinicians whom will allocate or signpost you to the most appreciate service based on your medical needs. It is important you fill the request with as much information as possible to ensure you are signposted correctly.

Disclaimer: Hello from Accurx! We provide software to healthcare organizations to facilitate communication between healthcare staff and patients. We are not ...