Greencroft South Medical Group ANNAN

05/01/2026

Please be aware that we are extremely busy today, following the public holidays. Our teams are working as hard as they can but there may be an extra wait on the phones or for us to respond to non-urgent queries. Please be patient, and if your query is not urgent then consider whether it could wait until later in the week.

05/01/2026

Happy New Year and best wishes from all of us at Greencroft South.

17/12/2025

IT UPDATE
Our computer systems are back up and running! Thank you for your patience during the brief period of interruption.

17/12/2025

Our computer systems have just crashed and we are unable to get connection again. This means we have no access to our diaries, your records and results. We are trying our hardest to get this rectified as soon as possible. Please only call us if it is an emergency until we can get access again. If you are expecting a telephone call this morning, we apologise that this will not happen at the expected time but you will be contacted as soon as we are able to. We will provide further updates as soon as we can. Please be patient with our staff who are trying their hardest to help you in a difficult situation. Thank you for your understanding.

09/12/2025

Due to high levels of staff sickness, we are having to rearrange some non-urgent appointments. Due to very high demand there is a longer than usual wait for routine and non-urgent appointments. All our staff are working very hard to make sure that those people that need to be seen are seen as soon as possible.

We understand that rearranged appointments are frustrating and disruptive but PLEASE show respect and courtesy to our teams. They are doing what they can to help you with limited options at the moment.

03/12/2025

Our BSL interpreter provider for video links is changing. Download the new app which can be used across all NHS platforms. Video link is ideal for emergency appointments and when an in-person interpreter is unavailable.

27/11/2025

Several members of our team are currently unwell, and as a result some appointments will need to be rescheduled.

Our staff are working hard to minimise the disruption and ensure urgent medical needs are prioritised. If your appointment is affected our Reception Team will contact you directly with alternative dates and times.

Thank you for your support, patience and understanding as we manage this temporary situation

10/11/2025

We have just been informed that Wells Pharmacy, High Street, Annan will be closing today at 3.30pm. They will re-open again tomorrow at 9am as usual.

04/11/2025

The Health Board have added pop-up public engagement dates to hear your views on Primary Care services. They will be in Tesco, Annan tomorrow. Please try and visit the team and let them know what is important to you for Primary Care in the Area.

04/11/2025

JOB OPPORTUNITY

We have 2 positions become available within our busy reception/admin team and we are looking for the right people to come and join us.

The GP Receptionist and Administrator is the first point of contact for patients and visitors, representing the practice with professionalism, empathy, and discretion. This dual-role position involves delivering front-line reception services and supporting the clinical and administrative teams with a range of clerical duties. The post-holder plays a key role in ensuring the smooth day-to-day running of the practice and maintaining a welcoming and efficient environment.

Both are for 19 hours per week. For more information and to apply, head over to Indeed (links below).
https://uk.indeed.com/pagead/clk?mo=r&ad=-6NYlbfkN0C0gjStjLOXxdNgvPTDCQ-XJvABI52l1-YseSoQqad16PUTmDLy1-q-D3b0-uYKTGa-vsyLjYLpNRso5vcpgAee3uPt7AB_43Uiojvicaf3BShup4zQqLICii5mwEl0adlCg9jaLoNygnYTdL0uV5G9y1LKg8Hlag21hlY8m1LIaA6k6nJr8Fp7ioZtR3ymij2CN4wjJ3pjnoZIcyGyFPgCJE20uEVVSQwMlb6MGS_D_GZoPPoqIHcwF50YG6ExNBOd4Gia91HBVy0kdAHUMzQV83jivRRIcNEphYgKSXbozMPc7jfFHq4SQORV6B12Q3yiuoXPJbaedZGxpj72PDTLlDNcu1AJNjI-F1xWxzna_Q-7q5FZNeG9yD09aH5qzCKnlaHr2Ew5ubltKK_Xm7pscB2Zg1NTgLgmUJsSynmD3MHSPtjcC6I7jPy9LTFxNRWPuggR2GlxmA4FfFt9X8NWFtCM5dWsRMTV7njGRmJp_l3nUWAIXcCHeAsEW2nKUlaSauV82f_8fz_TkNcIx7BPYCNtgiPm7FUgtdG9Zg4ZIxLpVFIDNCtbnG8jvyhWjXqtbHNf8PRyH6upfAggK8g3lqw5cVbqfJF5435JfyIjfuqeKiiykbp_D1ivsUmtM-ojHFuCaU1ZikxpN1VI5DBR-qsGnMhla2Tqc2LJ39nBSO0NTb0OfzYI8ZKWUVpJpNDlFGcW9KM1uT4Mxq4_CgUqgkB_OlgnzaYgOPTpTLj5yQ%3D%3D&xkcb=SoB86_M3rnCon-QAh50PbzkdCdPP&camk=UoKtGZLa3XIE02EtYwWlUw%3D%3D&from=hp&tk=1j9759pn8iajq801&jsa=8343&vjs=3
https://uk.indeed.com/pagead/clk?mo=r&ad=-6NYlbfkN0C0gjStjLOXxdNgvPTDCQ-XJvABI52l1-YseSoQqad16PUTmDLy1-q-zH5GI1d5pcXpgx7bnomKbProZCXpNyBfyJvFy_V0VgOWEX90OHffxMrrbbsVbt1ZpUXn4fiqeIqeBT0KbnrwDt0oc_dly_iXFJLUXMqvRS0VWQf2LsPxEp1TV6hGNfDbhcSTln_TsxwqHKC_DdqCZ0xDVpJ3HUzojvAM51V73Yi72dLEcLs3G39h6YM2aO2kuDRslu0li_Fn9cC1BheXpY-qrIf3gia8NHUYLLTA52irQibvUchbkeLi5ZN7OEMmdj1iKldj0w8o3rj068MwpZIZn1wkOv2cDldCqgaLtBFM4MIeM8Je3pRc27row2db-mKbV1VMv1q7-Tar3XlWs16xH1Q89vMSbNc5qXMWdK4OroWQFUmqayULARwJSCu56CnU4thw8pKEk-ts0RN5-Re0OZswDyh7TaP-5BZOIaYcODFQYjCsfEZBGae64eM-oU0g9dedzUOrZ3IjSQFELV3n4ZS2j38rO74rZJx7apnFl_rWSzA9UOFFQRqzTLQhvoMY4hPtDCHvCtJx2ddXmPcFZH4nAFs1WVM9khjmZqp6J6mO1AUuEVKzrlnJseCR14ejbsgLUr7S6RK_TCvaXmpw1dRbPZCtX3OYgT3wsWCLJAwQ2zU81JRkdV_N181gxqHDNvws0SmYFCz19WTk2Wul7yz0zRazEzFWCJGA6Z-yowGZwKMkJ_lI7Ytn0UEt8CWDLjzeKC-TcXZiYuU3Sg%3D%3D&xkcb=SoDy6_M3rnCon_wAh50PbzkdCdPP&camk=UoKtGZLa3XJ5qObsro5EwQ%3D%3D&from=hp&tk=1j9759pn8iajq801&jsa=8343&vjs=3

Greencroft South Medical Group

20/10/2025

Our friends at the Medical, Nursing and Ambulance Fund, Annan are holding their annual coffee morning on 1st November. Why not pop along for a drink and a scone? A great chance for a catch up with friends over a coffee whilst helping support a wonderful charity who supports the local community!

Looking forward to seeing you all at the Coffee Morning early next month - don't forget to buy your raffle tickets and choose your Lucky Squares!

14/10/2025

Reminder:
From today, our doors will close each day between 1-2pm. This dedicated time allows our admin team to focus on training and managing the growing workload—helping us serve you better and support staff wellbeing.
☎️ Phone lines will remain open, and our reception team will still be available to assist you.
💊 If you're collecting prescriptions or letters, please avoid attending between 1–2pm, as there will be no access to the building.
Thank you for your understanding and continued support 💙