Avebury Osteopath, Abi Shrapnell

Avebury Osteopath, Abi Shrapnell Due to limited phone signal in the area please watsap, email or Facebook message to book.

COMPLAINTS PROCEDURE

Step 1
If you have a complaint or concern about the level of care you have received from an osteopath or any member of staff, please let us know. We will treat your complaint seriously
Work to resolve your complaint promptly and in confidence. Learn lessons and use them to review and where appropriate improve our service

You can make your complaint us either in person, by phone or in an email to Abi.shrapnell@gmail.com or by letter. Whether you telephone us or speak to us in person, the complaint will be logged and whoever takes your call will attempt to resolve the issue for you. If you are not satisfied, we will attempt to ring you to discuss the matter or invite you to come to the practice to do so (within covid protocols). Step 2
Institute of Osteopathy Complaints Resolution Service

If you do not feel that your complaint has been resolved to your satisfaction you can talk to an independent source about it by ringing the Institute of Osteopathy on Freephone 0800 110 5857, or email enquiries@osteopathy.org

Step 3
General Osteopathic Council
If you are concerned about safety and you wish to instigate a formal complaint with the regulatory body, the General Osteopathic Council can be contacted on 0207 3576655. Please note that the General Osteopathic Council cannot award compensation.

✨ Pain Is Communication: What Your Body Is Trying to Tell You ✨Have you ever noticed that your neck or shoulders don’t s...
20/11/2025

✨ Pain Is Communication: What Your Body Is Trying to Tell You ✨

Have you ever noticed that your neck or shoulders don’t start hurting until you finish work and finally relax for the evening?
It’s a common experience — and there’s a scientific reason for it.

🧠 Pain = Information

Pain isn’t just a nuisance. It’s your body’s built-in communication system, helping you stay aware of your physical state.
But the way your brain processes that information depends heavily on what you’re doing and how stressed you are.

🔬 Why Pain Shows Up After You Stop

During a busy day, your body is often in a heightened state of alertness. Your sympathetic nervous system (“fight or flight”) boosts focus and keeps you moving through tasks and responsibilities.

In this mode, the brain becomes excellent at filtering out sensations that aren’t immediately important for survival or productivity — including mild muscle tension or joint strain.

When you finally sit down and unwind, your nervous system shifts into “rest and digest.”
This calmer state allows your brain to tune back in to the signals coming from your muscles and joints.

Suddenly, the tightness that’s been building for hours becomes noticeable.

📌 Common examples include:

* Neck stiffness after the workday
* Aching shoulders once you’re home
* A sore back that appears only at bedtime

These sensations didn’t arrive out of nowhere — your awareness did.

💡 The takeaway:
Pain isn’t the enemy.
It’s a message from your body about how it’s coping.
Listening early can help prevent bigger issues down the line.

If your after-work aches have become a regular pattern, we’re here to help you unravel what your body is trying to say.

19/11/2025

Address

The Granary Clinic, Manor Farm
Avebury
SN81QY

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