Balderton Surgery

11/03/2026

We are closed this afternoon at 12.00 for staff training.
If you need medical advice while we are closed, please don't hesitate to contact the pharmacy, 111, or the Urgent Care Centre.

We re-open tomorrow morning at 8.00am

10/03/2026

We want to say a huge thank you to our wonderful Practice Nurse, Emma.

Over the past few weeks, Emma has gone above and beyond — running her own practice nurse clinic while also covering the healthcare assistant's blood clinic while we’ve had a team member off poorly. Despite the extra workload, Emma has remained positive, dedicated, and committed to making sure our patients continue to receive the care they need.

Your hard work and willingness to step in and help the team has not gone unnoticed. We are incredibly grateful for everything you do and for your commitment to not letting our patients down.

Thank you, Emma, for your hard work and dedication💙

Christine Clark
Practice Manager

05/03/2026

Today, we were reminded just how special our team is. 💐

One of Dr Diana’s lovely patients visited the surgery today to deliver a beautiful bunch of flowers as a thank you for the care and support she has received while being unwell over the past few weeks.

Dr Diana is not only an incredible GP to her patients, but also a hugely valued member of our team. She is always there to support and guide our other clinical staff and non-clinical staff, and her dedication never goes unnoticed.

Moments like this truly highlight the difference compassionate care can make.

Thank you, Diana, for everything you do for our patients and our team. 💙

- Abbey Assistant Practice Manager

02/03/2026

📢 Patient Notice

Due to illness, our Health Care Assistant is unfortunately off today.

Our Practice Nurse, Emma, will be managing her own clinic while also completing blood tests in between appointments. We kindly ask for your patience and understanding, as there may be slight delays.

If you would prefer, you are welcome to rebook your appointment for another day.

Thank you for your continued support and understanding 💙

Super Hero Emma😅

- Abbey Assistant Practice Manager

26/02/2026

Today marks Loretta’s last day with the Surgery💙

Loretta has been our Surgery Pharmacist for the past
3 years, and during that time she has been an invaluable part of our team. Our patients have truly loved her for her kindness, professionalism and dedication to care.

We are proud to share that Loretta has recently completed her ACP (Advanced Clinical Practitioner) training. Following this fantastic achievement, she has decided to take the next step in her career and join a surgery where she will be working full-time in her ACP role.

While we are excited for her and this new chapter, she will be very much missed by both staff and patients.

We would like to thank Loretta for everything she has given to the practice and wish her every success in her future career — we know she will be amazing 🌟
Good luck, Loretta 💙

- Abbey Assistant Practice Manager

26/02/2026

We are absolutely delighted to announce that Kirsty has been promoted to Reception Team Leader! 🎉

If you’ve visited us over the past few years, I’m sure you’ll have seen her bright ginger hair and heard her infectious laugh the moment you walked through the door. Kirsty has been a familiar, friendly face on reception and a truly valued member of our team — we would honestly be lost without her!

In her new role as Reception Team Leader, Kirsty will be:
✨ Supporting the reception team daily
✨ Managing the non-clinical staff rotas
✨ Supporting and mentoring new team members
✨ Being a strong and positive support system for the whole team

We couldn’t think of a better person to step into this role. Your hard work, dedication and positivity never go unnoticed.

Well done, Kirsty 👏🎊

- Abbey Assistant Practice Manager

23/02/2026

📢 Appointment Cancellations – Please Use Our Cancellation Line

Did you know we have a dedicated cancellation line so you don’t have to wait in the busy phone queue?

If you need to cancel your appointment, please call 01636 705826 and select Option 2. This will allow you to leave a voicemail message.

When leaving your message, please clearly state:
✅ Your full name
✅ Your date of birth
✅ The date and time of the appointment you wish to cancel

Using this service helps keep the main phone lines free for urgent queries, which really helps our patients and staff.

⏰ Please note: if an appointment is cancelled too close to the appointment time, we may not be able to offer it to another patient.
Thank you for your cooperation and support 💙

29/01/2026

📢 We’re Recruiting!

We currently have part-time reception hours available and are looking for a friendly, reliable individual to join our team.

👉 Please apply via the Indeed link below.
https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuk.indeed.com%2Fviewjob%3Fjk%3Dfff01ab10a3a8571%26from%3Dappshareandroid&data=05%7C02%7Cabbey.shalloe%40nhs.net%7Cd1b009fb0e944513809308de5f34122a%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C639052874424092739%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=A4n4bqasKFkavjMmAe1ml42jS0kdjZQ5c91veRVQjUo%3D&reserved=0
📞 If you have any questions before applying, feel free to call the surgery to discuss the role.

We look forward to hearing from you!

26/01/2026

☕ Coffee Morning for Unpaid Carers ☕

This Thursday, 29th January, at 11:00 a.m., we’ll be holding another coffee morning for unpaid carers.

Come along for a relaxed chat, a cuppa, and some time just for you. We’d love to see you there 💛

26/01/2026

Reminder of our walk-in blood pressure clinic this afternoon.

📣 Blood Pressure Walk-In Clinic – Monday 26th January

Join us on Monday, the 26th, from 3:30pm–5:00pm for our blood pressure walk-in clinic.

Patients can:
✅ Use our Health Pod machine to check their blood pressure, or
✅ Be seen by our Healthcare Assistant for a blood pressure check.

No appointment needed — just drop in!

Taking a few minutes to check your blood pressure can make a big difference 💙

23/01/2026

📣 Blood Pressure Walk-In Clinic – Monday 26th January

Join us on Monday, the 26th, from 3:30pm–5:00pm for our blood pressure walk-in clinic.

Patients can:
✅ Use our Health Pod machine to check their blood pressure, or
✅ Be seen by our Healthcare Assistant for a blood pressure check.

No appointment needed — just drop in!

Taking a few minutes to check your blood pressure can make a big difference 💙