Banchory Group Practice

13/03/2026

24/02/2026

*25.02.26 Issues now resolved - please bear with our teams as we catch up with the backlog as a result of the problems yesterday**

⛔ We are experiencing intermittent IT issues with our clinical system this morning. ⛔

The issues we are experiencing this morning are making things very difficult for our teams, please bear with us and consider waiting to contact us once these issues have been resolved if it is not urgent.

We will update this page once the issue is resolved.

Thank you for your patience

16/02/2026

The Short Breaks Bureau

The Short Breaks Bureau provides flexible and creative short break options tailored to individual needs.

Who can access the Short Breaks Bureau?
Adult unpaid carers or adult cared-for individuals who require a break.

What types of short breaks are available? Options may include:

· Overnight stays tailored to individual needs of carer or cared-for
· Local Community Groups or Activities
· Bespoke or flexible respite options tailored to individual circumstances

Email: shortbreaksbureau@aberdeenshire.gov.uk
Phone: 01467 537709

https://www.aberdeenshire.gov.uk/social-care-and-health/caring-for-others/short-breaks-respite-care/short-breaks-bureau/

09/02/2026

**ISSUE NOW RESOLVED** Thank you for your patience and understanding.

⛔ We are currently experiencing issues with our IT system. Please bear with us until the issue is resolved. Thank you ⛔

29/01/2026

The Listening Ear provides a safe space to talk things through when you, or someone you know, needs it.

Please contact the surgery to make an appointment.

Thank you.

The Listening Ear

Following the withdrawal of funding by NHS Grampian of our previous listening service, it gives us great pleasure to announce that with the support of Banchory Rotary Club, Banchory Community Council and Maud Village Trust, we have a new "Listening Ear" service starting on August 6th!

Please contact the surgery, on 0345 013 0750, to make an appointment.

Thank you.

21/01/2026

Why do GP Practice receptionists ask questions?

It’s not about being nosy—it’s about getting you the right care, just like an ambulance call handler needs details to send the right help.
Receptionists and call navigators work under the same strict confidentiality rules as your doctor. Sharing a little information helps us help you faster and better.

✅ Help us help you—answering a few questions makes a big difference.

📌 Find out more in the poster below 👇

07/01/2026

⚠️Please take care in the car park and on the pavements around the practice if you are attending for an appointment with us - they are particularly challenging today⚠️

04/01/2026

Are you due to come into one of our hospitals tomorrow? With the Amber weather warning in place until 10am on Monday, your safety is our priority. If you cannot safely attend an appointment, please use the contact details in your appointment letter to let the service know; services will reopen from 8.30am tomorrow.

23/12/2025

Wishing you a very Merry Christmas and a Happy & Healthy New Year, from the whole BGP team! 🎄🎅

Thank you to everyone who has sent in cards and gifts to the practice, we really appreciate you thinking of us.

Our opening hours over the festive period are as follows:

Monday 22nd December - open as normal
Tuesday 23rd December - open as normal
Wednesday 24th December - open as normal
Thursday 25th December - closed
Friday 26th December - closed

Monday 29th December - open as normal
Tuesday 30th December - open as normal
Wednesday 31st January - open as normal
Thursday 1st January - closed
Friday 2nd January - closed

Monday 5th January - back to normal opening hours

If you require medical attention or advice when the practice is closed, please dial 111.

In a medical emergency dial 999.

17/12/2025

**ISSUE NOW RESOLVED** Thank you for your patience and understanding.

⛔ Our IT system is currently down. ⛔

Please only contact the practice if it is an emergency as our team do not have access to our clinical system.

We will update this page once the issue is resolved.

Thank you for your patience.