26/03/2026
Our friends at Age Concern are looking for a volunteer. If you feel you may be able to help please get in touch.
👋 VACANCY AVAILABLE: Volunteer Booking Desk Assistants – Community Transport
Would you like to make a real difference to people in your local community? We need friendly, reliable volunteers to join our Community Transport Booking Desk Team. You’ll be helping local residents access essential journeys—such as medical appointments, shopping trips, and social activities—by taking their calls and arranging bookings.
What we’re looking for
😁 A confident, friendly telephone manner – you’ll be the first point of contact for our passengers.
💻 Comfort using computers – including Outlook email and our transport booking system (full training provided).
👍 Good attention to detail – helping ensure bookings are accurate and smooth.
🤩 Enjoys chatting with people and offering great customer service.
What you’ll gain
💚 A supportive, warm, welcoming environment where you'll be valued by people who appreciate your time.
💜 Full training and ongoing support.
❤ The opportunity to make a meaningful impact on the lives of local people.
💛 A rewarding role that fits around your availability.
👉 Tuesdays and Thursday between 9:30 - 15:00
Or a Morning shift 09:30 - 12:30 / Afternoon Shift 12:30 - 15:30
Potential for emergency cover too, for when other volunteers are unable to come in.
🩷 Interested in joining us?
We’d love to hear from you! 👌
Get in touch to find out more or to apply. You can give us a call or drop us an email—whatever suits you best. please get in touch with our Volunteer Manager Jill Ackland on 01271 445134 or email jill@ageconcernnorthdevon.org.uk.
👍 You can call into our office, Suite 301, Queen's House, Queen Street, Barnstaple, EX32 8HJ, Monday – Friday 9.30am-3.30pm.