West Quay Medical Centre

12/11/2025

‼️ Our dedicated Surgery Pod Room is back up and running!

If you use it, your blood pressure, weight, BMI and other readings will be automatically added to your patient record 🖥️

This is especially handy if you need to provide a blood pressure reading for a medication review — no need to book an appointment with the nursing team!

Come and give it a try next time you visit the surgery. 💙

12/11/2025

We have limited flu appointments still remaining for eligible patients to receive their flu vaccination on Thursday 27th November from 16.30 onwards. If you haven’t had your flu and would like to book your appointment please contact our team to book you in. Thank you.

12/11/2025

Did you know that pharmacies offer free, confidential advice and treatment if needed, for 28 minor illnesses? ✅

Oeddech chi'n gwybod bod fferyllfeydd yn gallu cynnig cyngor cyfrinachol am ddim, a thriniaeth os oes angen, ar gyfer 28 o fân anhwylderau? ✅

Ask your local pharmacist about the Common Ailments Service or visit gov.wales/HelpUsHelpYou to find out more.

11/11/2025

‼️ Important

Please only book appointments that apply to you.
If the appointment type says “if requested by a clinician”, you must have spoken to a GP first before booking. 👨‍⚕️

Pre-Bookable GP appointments are limited, so plan ahead. These are released each day and are always 2 weeks ahead for Barry and Rhoose.

👉 Download the NHS Wales App and start booking today! https://app.nhs.wales/login

We’ll be adding more appointment types soon—stay tuned.

10/11/2025

Introducing the Vale Family Compass 👋 The Vale Family Compass is your new one-stop front door for information, advice, support and protection for children, young people, parents and carers in the Vale of Glamorgan 🧭

Services you can access through the Vale Family Compass:
🧭 Family Information Service
🧭 Families First Advice Line
🧭 Team Around the Family
🧭 Vale Parenting Service
🧭 Intake Team

Bringing the services into one easy to reach place will help us to provide the right support at the right time, helping families get the help they need earlier and more effectively.

Take a look at the new website: www.valefamilycompass.co.uk

And be sure to save the contact details:
☎️ 0808 281 6727
📧 familycompass@valeofglamorgan.gov.uk
📢 If you previously followed the Family Information Service on Facebook, this page is now the Vale Family Compass - don't worry the FIS team aren't going anywhere, they are now just part of the Compass!

07/11/2025

We still have vaccines available for children 2-3 years olds. The children's flu vaccine is offered on the NHS every year in autumn or early winter. It's recommended for: children aged 2 or 3 years on 31 August 2025 (born between 1 September 2021 and 31 August 2023). It’s a simple nasal vaccine and we have plenty of stock available. Please get in touch to get your child vaccinated.

The flu vaccine aims to protect children against the most common types of flu viruses.

Book your child’s flu vaccine via your GP, pharmacy or the NHS App.

➡️ https://www.nhs.uk/vaccinations/child-flu-vaccine/

06/11/2025

📢 Important Patient Notice

We’re pleased to share that our phone system upgrade has been successfully completed! ☎️

Patients will start seeing immediate benefits when contacting the surgery by phone — including improved call quality, shorter waiting times, and a more efficient connection to the right team.

Thank you for your patience and understanding while we made these important improvements. We’re confident this new system will make it easier and quicker for you to reach us. We will also be making continuous improvements going forward. 💙

📞 To make appointments, you can continue to use our automated booking line: 01446 500578 or call the main surgery number on: 01446 722792 selecting option 2 to speak to a member of the team after selecting appointments option.

You can also book selected appointments using the NHS Wales App. https://app.nhs.wales

Thank you for your patience and support.

04/11/2025

📢 Important Patient Notice

We’re upgrading our phone system today, and the work will continue into tomorrow. ☎️

During this time, there may be some minor disruptions when trying to reach the surgery by phone. We’ll do our best to keep any interruptions to a minimum — thank you for your patience while we make these improvements!

📞 To make appointments, please use our automated booking line: 01446 500578

We appreciate your understanding as we work to provide you with a better and more enhanced phone service. 💙

03/11/2025

01/11/2025

👉 Book your appointment easily:
• Via the NHS App
• By calling 01446 500578
• Or by speaking to our team at the reception desk

01/11/2025

💉 Super Saturday Flu Mop-Up Clinic Success! 💉

We’re thrilled to share that our flu mop-up clinic this morning vaccinated over 200 patients – a huge thank you to everyone who came along and helped keep our community healthy! 👏

If you haven’t had your flu jab yet, it’s not too late. We still have plenty of vaccines available for all eligible patients.

👉 Book your appointment easily:
• Via the NHS App
• By calling 01446 500578
• Or by speaking to our team at the reception desk

Please remember — getting your flu vaccine at the surgery helps keep funding within your local GP services, supporting the frontline care you rely on. 💙

Let’s stay protected together this flu season!