07/04/2026
🌟 Outstanding Visitor Feedback – March 2026 🌟
We’re thrilled to share that across our homes, visitors have given an average rating of 4.93 out of 5 in March 2026!
Our digital reception system allows every visitor to leave a review and share their experience across key areas aligned with CQC standards:
• Keeps people safe
• Is caring
• Is well-led
• Care provided is effective
• Is responsive to people’s needs
This exceptional feedback reflects the dedication of our teams to providing the highest standards of care and environment. We’re committed to listening, learning, and continuously improving, taking every comment on board to make our homes even better for those who live with us and those who visit.
A huge thank you to our visitors for taking the time to share their thoughts, and to our teams for making such a positive impact every day! 💛