Bedford Hospital

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Bedford Hospital

This is the official page for Bedford Hospital, part of Bedfordshire Hospitals NHS Foundation Trust Frequently Asked Questions

1.

This is the official page for Bedford Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk or follow our account on Twitter

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. How is the site managed? This site does not have a dedicated team to service the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.

2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@bedfordhospital.nhs.uk or by phone on 01234 795814.

3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.

4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.

5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedfordhospital.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@bedfordhospital.nhs.uk.

6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Company Overview

Bedford Hospital , South Wing, Kempston Road, Bedford, MK42 9DJ. Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedford Hospital is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

03/01/2026

Congratulations to the Charity team - our Team of the Month for October 2025.

They were nominated for the amazing work they have done recently, particularly in regards to fundraising and the abseil event at the L&D. The event ran smoothly and raised more than £71,000 for the hospital, which will make such a positive difference to our patients and staff.

02/01/2026

Bedfordshire Hospitals were delighted to welcome the arrival of 10 babies on New Year’s Day, across Bedford Hospital and Luton and Dunstable University Hospital (L&D) maternity units.

Baby Taibah was the first born at the L&D on New Year’s Day at 01:19am, weighing 2,970g.

Baby Alessa was the first born at Bedford Hospital at 06:19am, weighing 2,810g.

Mum Sareya said: "Having a baby on New Year’s Day is something we will never forget. The whole team looked after us with such professionalism and kindness. We want to thank the staff for the all that they done during such an exciting moment for our family. They were incredibly caring and gentle throughout and we will forever be grateful.”

https://www.bedfordshirehospitals.nhs.uk/news/10-new-years-day-babies-born-at-bedfordshire-hospitals

31/12/2025

Wishing all our staff, patients and visitors a Happy New Year!

We hope that everybody celebrating tonight has a great time, and remembers to stay safe: know your limits, don't leave drinks unattended, and be aware of those around you.

A huge thank you to our staff working into the New Year.

31/12/2025

Our hospitals are currently under a lot of pressure, with high demand for health and care services linked to winter viruses.

Cathy Jones, Chief Operating Officer, said: “Although we are doing as much as we can to manage demand, at our busiest times, this is adding to delays and longer waiting times for patients.

“We appreciate that attending hospital as a patient, or with a loved one, can be a worrying and emotional time. But when our staff are working extraordinarily hard and trying to focus on safety, it can make their day so much harder if they are having to cope with aggression and anger from those they are trying to help. Dealing with this negative behaviour also slows us down in providing care for everyone.”

Please be patient when waiting times are longer than usual due to high demand and support us by being prepared to return to an appointment later, rather than waiting in hospital for tests or specialist review.

30/12/2025

We are delighted to share the arrival of 11 Christmas Day babies at Bedfordshire Hospitals.

Baby girl Eden was the first baby to be born at 2:26am, supported by the team at Bedford Hospital.

Mum Veron said: “Every member of staff went above and beyond to support us, we felt well looked after at every stage. We couldn’t have asked for a better experience.”

Read the full story: www.bedfordshirehospitals.nhs.uk/news/bedfordshire-hospitals-welcomes-eleven-christmas-day-babies/

30/12/2025

From 5 January 2026, you will see some our staff in new uniforms as we begin to roll out the new NHS Healthcare Uniform across our sites.

We are the first Trust in the East of England to adopt the new national healthcare uniform, which aims to provide a standardised uniform across the entire NHS. The new uniforms are more comfortable for staff to wear and will make it easier for patients and visitors to understand who is caring for them with different specialisms wearing different colours. They’re also more environmentally sustainable and cost effective, with the Trust set to benefit from cost savings of around 30% on each garment.

During the transition, some colleagues may still be wearing the older style - so if you're not sure who you're speaking to, please ask.

For more information: https://www.bedfordshirehospitals.nhs.uk/our-uniforms/

29/12/2025

Hannah, General Manager for Acute and Emergency Medicine, said: “Many health issues can be treated without attending the Emergency Department, which can be an overwhelming and stressful environment.

“Due to the high number of patients attending the Emergency Department each day, this can lead to long wait times. Understandably, this can be frustrating and uncomfortable for those waiting.

“If you do not require urgent or life-saving care, please consider using an alternative service to ensure we can look after patients who need us, and so that you can be seen by the right clinician as soon as possible.

“Help us to help you - when accessing any healthcare services, we ask that you treat our staff with respect at all times. Violence and aggression towards staff will not be tolerated.”

For more information on the alternative services available, visit https://blmkhealthandcarepartnership.org/midos-my-directory-of-services/

28/12/2025

A reminder to all that we are a smoke-free Trust, with patients, visitors and staff not permitted to smoke, or v**e, anywhere on hospital property.

If you would like to stop smoking, know that you’re up to three times more likely to succeed with expert advice and support.

For more information on accessing support, please download the free NHS Quit Smoking app or speak with your GP to start your quitting journey: www.nhs.uk/better-health/quit-smoking/

26/12/2025

Some local pharmacies may have different opening hours over the bank holiday. To find an open pharmacy near you, visit www.nhs.uk/service-search/pharmacy/find-a-pharmacy

Remember, local pharmacist can now supply medicines for seven conditions, if appropriate, without the need for a GP appointment or prescription. For more information, visit nhs.uk/thinkpharmacyfirst

25/12/2025

Merry Christmas to all staff, patients, and visitors! We hope you can relax and spend time with your loved ones, celebrate safely, and enjoy the day.

We also offer our heartfelt appreciation to the amazing staff who are working during the festive season, we thank you for keeping our community happy and healthy.

23/12/2025

The Chaplaincy Team recently hosted two ‘Rooted in Care’ events for staff appreciation and well-being, giving all who came a free potted plant to take home. The plants, grown by Chaplain Vanessa, were a reminder to nurture themselves. Just as a plant needs consistent water and light to flourish, our staff members well-being requires consistent care and attention.

Chaplain Carol shared: “Between Luton and Bedford we estimate we had around 600+ staff came through, and the atmosphere across both days was incredibly warm and appreciative.

“We’ve had so much positive feedback: people shared how meaningful it was to pause, choose a plant, and feel cared for in a small but tangible way. The little teacup plants were definitely a favourite!

“Overall, it felt like a really uplifting few days and a reminder of just how special our staff community is.”

22/12/2025

We are seeing a growing number of winter viruses in the community and our hospitals.

Rajeev, Clinical Director for Acute Medicine, said: “To help keep everyone safe, please do not visit patients on our wards if you have a runny nose, sore throat, cough, high temperature, chills, aching muscles, extreme tiredness, a headache or if you’re sneezing.

“By staying at home, you can help us to stop the spread of infection and help to keep our patients and staff safe. Thank you for your understanding.”

Address

Kempston Road
Bedford
MK429DJ

Website

http://www.bedfordshirehospitals.nhs.uk/

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