17/10/2025
REPEAT PRESCRIPTION ORDERING REMINDER
We kindly ask that patients remember to check their medications regularly, and allow 7 full working days before running out of medication and placing your next order. If you order on Friday your prescription may not be ready to collect from the pharmacy until the following Friday.
If you are going to run out of your medication before the 7-day turnaround time, please let a member of our team know, and as always they will try their best to assist you, but depending on when the prescription order has been placed we cannot guarantee the prescription will be signed and sent to the chemist on the same day.
If the medication is a repeat item, and you know you are going to run out, please speak to your pharmacy and depending on the medication required they may be able to give you an emergency supply to tide you over until your prescription is ready.
Please check with your chosen collection point i.e. pharmacy or practice once 7 full working days has elapsed before collecting your medication.
Please note that some medications can be placed on a serial script which would be ordered automatically from the practice and sent to your chosen collection point before your medication would run out saving the need to reorder prescriptions medications yourself. Unfortunately, this service does not cover all medications for e.g. just in case medications or pain killers. If this is something you think may be of benefit to you or a family member, please contact the practice to speak to our Pharmacy Technician to discuss this further. Our Pharmacy Technician is based in the practice on a Monday and Thursday.
MEDICATION REQUESTED BY THE HOSPITAL
If your hospital consultant wishes you to commence medication immediately/urgently they should issue you with the prescription directly.
If your hospital consultant wishes you to start medication routinely, this request with be passed to our Practice Pharmacy Team and will fall within the 7-day turnaround.
We hope this information is helpful.
Many thanks.
PLEASE NOTE THIS IS A PAN AYRSHIRE REQUEST FOLLOWED BY GP PRACTICES AND HAS BEEN PUT IN PLACE BY NHS AYRSHIRE & ARRAN.
Our clinicians prescribe and dispense around 9 million prescription items each year.
To make sure that this can be done safely:
๐นPlease allow 7 days from ordering to collection
๐นOrder all of your required prescriptions at once
๐นIf you are on regular medication for a long term condition ask about a serial (longer term) prescription