Patient and Client Council Northern Ireland

Patient and Client Council Northern Ireland If you have a concern or issue about health or social care we would like to hear from you
08009170222 About
Who are we? We navigate and advocate.

We are an independent, influential voice. We connect people to HSC services so that they can effectively influence these services. We do this by walking beside people, empowering them. The role of the PCC, with respect to health and social care services, is to represent the interests of the public;
• Promote the involvement of the public;
• Assist people making or intending to make a complaint through advocacy;
• Promote the advice and information by HSC bodies to the public about the design, commissioning and delivery of services;
• Undertake research into the best methods and practices for consulting and engaging the public. To get in contact, Freephone: 0800 917 0222 or Email info.pcc@pcc-ni.net

03/04/2026
📢Lived Experience Community of PracticeDo you have experience of adult social care in Northern Ireland? Would you like t...
03/04/2026

📢Lived Experience Community of Practice

Do you have experience of adult social care in Northern Ireland? Would you like to contribute to the design process for the Adult Social Care Early Intervention and Prevention Framework?

You are invited to join a Lived Experience Community of Practice focused on ensuring the framework is shaped by the perspectives, priorities and lived experiences of adults, carers and families who draw on social care and support in Northern Ireland.

The Community of Practice will be facilitated by Dr Mary Webster, Ulster University Upcoming workshops: Thursday 23rd April and Thursday 7th May 1 - 2.30pm (online)

For more information, please email Mary on m.webster@ulster.ac.uk

02/04/2026
27/03/2026

27/03/2026

We want to know what you think about our volunteers 🗣️

If you or a loved one has been in contact with Northern Trust volunteers when using our services, such as:

🔹 Listening to Hospital Radio
🔹 Meet and Greet at the Causeway Hospital front door
🔹 Breastfeeding peer support

Please complete this short survey and tell us about your experience with our volunteers and the impact they made on you ➡️ https://orlo.uk/volunteer-survey_f9xyp

📆 Closing date: Tuesday 7 April, 5pm.

Take control of your health care with the free My Care app!📲💬 Communicate with your health and care team🧪 Access your te...
27/03/2026

Take control of your health care with the free My Care app!📲

💬 Communicate with your health and care team
🧪 Access your test results within days
📅 View and manage your appointments

More information on My Care, including how to create a My Care account 👉 https://dhcni.hscni.net/digital-portfolio/encompass/my-care/

Download the app today 👉 https://bit.ly/4rHv4nS

https://youtu.be/Isj_qfU3WAI?si=M6kMoG4ozj6FBXVE

My Care is a patient portal that gives you greater control over your healthcare by providing you with personalised and secure online access to specific parts...

📢Today you can find   Support in the Community Service in the Main Foyer of the South West Acute Hospital in Enniskillen...
27/03/2026

📢Today you can find Support in the Community Service in the Main Foyer of the South West Acute Hospital in Enniskillen today from 10:30am to 1pm

👋 Stop by to avail of and find out more about our work, and get advice about your health or social care concern

✔️ No appointment needed
✔️ Free support to help you find a resolution or raise your concerns appropriately

Visit our website for more information, or for alternative dates and venues: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

Western Health and Social Care Trust

26/03/2026

Supporting a child with Autism or ADHD?

Come along to the North Down Neuro Café to connect with local support services, access resources and meet other carers 🤝

📍 Ards Arena, Newtownards, BT21 4JU
⏰ 10am – 12pm
📅 Thursday 14 May

26/03/2026

Are you living with a long-term condition?

Maybe you know someone who is.

If so come along to our 6-week Pain Management Programme in
Belfast.

The course aims to help manage the many symptoms, such as pain and fatigue, caused by a long-term condition.

Our courses are delivered by trained volunteers who have their own lived experience of a long-term condition and who all attended a similar course in the past which benefited them so much, they became part of our Arthritis UK family and trained to support others.

Anyone with any type of long-term condition is welcome.
These courses follow a weekly structure but are still relaxed enough for you to feel comfortable and confident to share your own experiences and in doing so learn from each other as well as from the evidence-based approaches offered on the course.

Here's what course participants have to say:

"My motivation is back and I'm getting more active at home".

"By using the tools I've learned I'm starting to enjoy life again".

"The first time I was so nervous I nearly backed out. Not only did I come to the course but the leaders and other people helped me through the course. It is much appreciated and it has helped me focus and be more positive and it has shown me that I am not alone".

You will also find out about all the other support and opportunities we can offer you.

Click to book https://forms.office.com/Pages/ResponsePage.aspx?id=YDhjs6gV00atMg-6XssdX7ydcAJjSMRDqxZ05ev8PwpUQUgwUTFJT0ZUTldHUVBCQkowQTg5MUhaNCQlQCN0PWcu
EMail nireland@arthritis-uk.org
Phone 02890 782940

✍️Sign up to our Membership Scheme to keep up-to-date with what is going on across Health and Social Care in Northern Ir...
26/03/2026

✍️Sign up to our Membership Scheme to keep up-to-date with what is going on across Health and Social Care in Northern Ireland and for opportunities to influence services for the better!

🌐https://pcc-ni.net/pcc-engage/pcc-membership-scheme/ or ☎️call 0800 917 0222 to find out more.

Address

Belfast

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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