Patient and Client Council Northern Ireland

14/11/2025

Action Cancer are offering free MOT Health Checks for men aged 18+ at the ShedFest event on 19 Nov at 2 Royal Avenue Belfast

Booking is essential - Please use Reference MHU-11171

To book an appointment please visit Action Cancer website:
🖥️http://www.actioncancer.org/Appointments or call ☎️028 9080 3344

Public Health Agency

13/11/2025

✨‘Infinity Room’ opens in memory of two-year-old Noah McAleese ✨

“I was honoured to support the McAleese family throughout their journey to develop the Infinity Room and to stand alongside them at the opening within the Causeway Hospital.

The Infinity Room is a beautiful tribute to Noah, it is a space that reflects the warmth, courage and love his family has shared with the wider community and their commitment to developing trauma-informed care for families experiencing loss and grief. It offers a place of comfort and reflection, ensuring that families facing the most difficult moments are met with care and understanding.” - Linda Doherty Riley, PCC Senior Practitioner for Advocacy

Meadhbha Monaghan, PCC Chief Executive added: “Noah’s story is a powerful reminder of the importance of listening to the lived experiences of families. Through their courage and compassion, Noah’s family have turned personal loss into lasting change that will help many others. The creation of the Infinity Room and the development of Noah’s Protocol demonstrate what can be achieved when families, advocates, and health professionals work together in partnership with compassion and purpose.

“The PCC is privileged to have supported the McAleese family in making their vision a reality, ensuring that families facing the most difficult moments are met with care, dignity and understanding.”

✨Read the full article here: https://pcc-ni.net/news/2025/november/new-infinity-room-opens-in-memory-of-two-year-old-noah-mcaleese/

Northern Health and Social Care Trust Health and Social Care NI

13/11/2025

11/11/2025

📢Tomorrow Support in the Community Service will be at the Forward South Partnership in Belfast 10am - 1pm

👋 Stop by to avail of and find out more about our work, and get advice about your health or social care concern

10/11/2025

🚨Quarterly Impact Update – July to September 2025 (Q2) 🚨

Our Quarterly Impact Cards to keep YOU up-to-date with our work and to highlight the impact it is having within Health and Social Care services across Northern Ireland.

📊What happened in Q2?

• 903 people contacted for advice and/or support about health and social care concerns.
• The top area of concern was Communication.
• We supported 54 formal complaints and 5 Serious Adverse Incident (SAI) cases.
• Our Early Resolution rate reached 82%.
• We promoted 48 HSC involvement opportunities.
• Our Mental Health Engagement Platform members discussed progress and key areas of the Mental Health Strategy such as service user involvement, better working together for care providers, reducing inequality across the region, and improved use of data.
• We published our Event Report ‘Professionals and the Public: In Partnership for Patient Safety’ held with the Professional Standards Authority, earlier this year.

For more statistics, view the Impact Cards below 👇

💡 Have your say! What impact updates would you like to see in our next set of Impact Cards? 📩
Please let us know by emailing your suggestions to: info@pcc-ni.net

The PCC is tasked with providing a powerful, independent voice for the public on health and social care issues across Northern Ireland. 🔗 Find out more about our work at: www.pcc-ni.net

10/11/2025

📣To celebrate World Quality Week we have published our Annual Quality Report

Our Quality Report outlines how we have continued to focus on improvement, development and innovation, following the Quality 2020 themes, to maintain and improve the quality of our offering and the impact we have for patients and the public.

Read our Quality Report here: https://pcc-ni.net/about-us/corporate-documents/

10/11/2025

📽️We have recently added a new video to our YouTube: 'PCC Feedback'

The video highlights how PCC can support individuals who have an issue or concern related to health or social care. A big thank you to all who kindly took part and shared their experiences.

https://youtu.be/vjw3Zr3Bld8?si=_-IOHyO0zzdBkxzJ

Do you have a concern about the health, or social care, you or someone you care for has received?The PCC can provide you with support and advice.This video h...

09/11/2025

📢Tomorrow Support in the Community Service will be at the Portadown Health Centre 9:30am - 1:30pm

Stop by to avail of and find out more about our work.

Our service is ✅independent ✅confidential✅ free

Southern Health and Social Care Trust

07/11/2025

From 1 December, eligible Universal Credit recipients will have automatic entitlement to:

👁️ Free sight tests
🦷 Dental treatment and
🚗Travel costs for health service treatment

It's part of the The Help with Health Costs scheme.

👉 Find out more: https://www.health-ni.gov.uk/news/automatic-passporting-help-health-costs-scheme-be-reinstated-december

07/11/2025

Our Involvement Team alongside Trust colleagues launched the schedule of events for Involve Fest West 2025 (24 – 28 Nov), a dynamic weeklong celebration dedicated to showcasing how Personal and Public Involvement (PPI) drives meaningful improvement across healthcare.

The celebration will bring together health professionals, service users, carers and other external partners to share models of good practice, inspiring others to embed involvement at every stage of decision-making and service design. There is a variety of events that will offer opportunities to learn from lived experience, celebrate shared achievements, and build networks for continued collaboration.

Involve Fest West 2025 isn’t just about celebrating what works, but also about inspiring new ways of working together to make positive change happen.

Full schedule of events:
https://westerntrust.pagetiger.com/involvefestwest25-booklet/involvefestwest2025

Or contact the involvement team on:
(E) involve@westerntrust.hscni.net
(T) 028 71865127

07/11/2025

Do you have a concern about the health, or social care, you or someone you care for has received?

We can provide you with support and advice.

Contact us on
🌐https://pcc-ni.net/contact-us/
☎️0800 917 0222
📧 info@pcc-ni.net

07/11/2025

Stay well this winter

Self-care is often the best choice to treat minor illnesses.

Pharmacists are qualified to give advice about different health matters, including minor illnesses, so consider speaking to a pharmacist before going to your GP.

Find out more at www.pha.site/staywell2025