Patient and Client Council Northern Ireland

Patient and Client Council Northern Ireland If you have a concern or issue about health or social care we would like to hear from you
08009170222 About
Who are we? We navigate and advocate.

We are an independent, influential voice. We connect people to HSC services so that they can effectively influence these services. We do this by walking beside people, empowering them. The role of the PCC, with respect to health and social care services, is to represent the interests of the public;
• Promote the involvement of the public;
• Assist people making or intending to make a complaint t

hrough advocacy;
• Promote the advice and information by HSC bodies to the public about the design, commissioning and delivery of services;
• Undertake research into the best methods and practices for consulting and engaging the public. To get in contact, Freephone: 0800 917 0222 or Email info.pcc@pcc-ni.net

22/04/2026
22/04/2026

🛠️ Important update for patients – Roe Valley Hospital

We’re carrying out essential improvement works to the X‑Ray Room at Roe Valley Hospital, Limavady to help enhance services for the local community.

📅 Works will take place from Monday 27 April to Monday 8 June 2026.

During this six‑week period, the X‑Ray facility at Roe Valley Hospital will be temporarily unavailable. Patients who would normally attend Roe Valley for X‑Ray services will need to travel to Altnagelvin Hospital’s Radiology Department for imaging during this time.

We understand this may cause some inconvenience and would like to thank you for your patience while these important upgrades are carried out.

📢Today you can find Support in the Community Service at Ballyclare Library today from 2pm to 4pm👋 Stop by to avail of ...
21/04/2026

📢Today you can find Support in the Community Service at Ballyclare Library today from 2pm to 4pm

👋 Stop by to avail of and find out more about our work, and get advice about your health or social care concern
✔️ No appointment needed
✔️ Free support to help you find a resolution or raise your concerns appropriately

Visit our website for more information, or for alternative dates and venues: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

17/04/2026

17/04/2026
📢Today you can find Support in the Community Service in the Enniskillen Library today from 10:30am to 12:30pm👋 Stop by...
16/04/2026

📢Today you can find Support in the Community Service in the Enniskillen Library today from 10:30am to 12:30pm

👋 Stop by to avail of and find out more about our work, and get advice about your health or social care concern
✔️ No appointment needed
✔️ Free support to help you find a resolution or raise your concerns appropriately

Visit our website for more information, or for alternative dates and venues: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/

Western Health and Social Care Trust

14/04/2026

We are aware of planned fuel cost protests taking place across the Trust area over the coming days.

This may impact on travel times for people attending appointments so please consider allowing extra time for your journey.

It may also cause delays for the delivery of some community services but please be assured that every effort will be made to get to you as soon as possible. If necessary, alternative arrangements will be put in place.

Keep an eye on our social media channels for updates.

📢Today you can find Support in the Community Service in STEP Dungannon, today from 10am – 4pm 👋 Stop by to avail of ...
13/04/2026

📢Today you can find Support in the Community Service in STEP Dungannon, today from 10am – 4pm

👋 Stop by to avail of and find out more about our work, and get advice about your health or social care concern
✔️ No appointment needed
✔️ Free support to help you find a resolution or raise your concerns appropriately

Visit our website for more information, or for alternative dates and venues: https://pcc-ni.net/pcc-support/pcc-support-in-the-community/
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📢 Our offices are closed today for the Bank Holiday. We will reopen Wednesday 8 April at 9am.
06/04/2026

📢 Our offices are closed today for the Bank Holiday. We will reopen Wednesday 8 April at 9am.

03/04/2026
📢Lived Experience Community of PracticeDo you have experience of adult social care in Northern Ireland? Would you like t...
03/04/2026

📢Lived Experience Community of Practice

Do you have experience of adult social care in Northern Ireland? Would you like to contribute to the design process for the Adult Social Care Early Intervention and Prevention Framework?

You are invited to join a Lived Experience Community of Practice focused on ensuring the framework is shaped by the perspectives, priorities and lived experiences of adults, carers and families who draw on social care and support in Northern Ireland.

The Community of Practice will be facilitated by Dr Mary Webster, Ulster University Upcoming workshops: Thursday 23rd April and Thursday 7th May 1 - 2.30pm (online)

For more information, please email Mary on m.webster@ulster.ac.uk

Address

Belfast

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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