24/02/2026
๐๐ป๐ณ๐ถ๐ป๐ถ๐๐ ๐๐น๐ถ๐ป๐ถ๐ฐ โ ๐ฆ๐ฎ๐น๐ผ๐ป ๐ฃ๐ผ๐น๐ถ๐ฐ๐ & ๐ง๐ฒ๐ฟ๐บ๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐ป๐ฑ๐ถ๐๐ถ๐ผ๐ป๐
๐๐๐ก๐๐ค๐ข๐ ๐ฉ๐ค ๐๐ฃ๐๐๐ฃ๐๐ฉ๐ฎ ๐พ๐ก๐๐ฃ๐๐.
To ensure the highest standards of service, safety, and professionalism, please read our salon policy carefully.
By booking an appointment, you agree to the following terms.
๐ญ. ๐๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐๐ & ๐๐ผ๐ผ๐ธ๐ถ๐ป๐ด
1.1 All appointments must be booked in advance.
1.2 A deposit may be required to secure certain treatments.
1.3 Please ensure all contact details are correct at the time of booking.
1.4 We reserve the right to refuse service if necessary for health, safety, or professional reasons.
๐ฎ. ๐๐ฒ๐ฝ๐ผ๐๐ถ๐๐
2.1 Deposits are non-refundable.
2.2 Deposits may be transferred if cancellation policy terms are respected.
2.3 Failure to attend an appointment will result in loss of deposit.
๐ฏ. ๐๐ฎ๐ป๐ฐ๐ฒ๐น๐น๐ฎ๐๐ถ๐ผ๐ป ๐ฃ๐ผ๐น๐ถ๐ฐ๐
3.1 A minimum of 24โ48 hours notice is required to cancel or reschedule.
3.2 Late cancellations or no-shows may result in:
โข Loss of deposit
โข Requirement of full pre-payment for future bookings
โข Repeated missed appointments may result in refusal of future bookings.
๐ฐ. ๐๐ฎ๐๐ฒ ๐๐ฟ๐ฟ๐ถ๐๐ฎ๐น
4.1 Please arrive on time.
4.2 Clients arriving more than 10โ15 minutes late may:
โข Have treatment time reduced
โข Be rescheduled
โข Lose deposit if appointment cannot proceed
This ensures fairness to other clients.
๐ฑ. ๐ ๐ฒ๐ฑ๐ถ๐ฐ๐ฎ๐น ๐๐ผ๐ป๐ฑ๐ถ๐๐ถ๐ผ๐ป๐ & ๐๐ผ๐ป๐๐ฟ๐ฎ๐ถ๐ป๐ฑ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
5.1 Clients must complete a consultation form before treatment.
โข It is your responsibility to disclose:
โข Medical conditions
โข Allergies
โข Pregnancy
โข Medication
โข Recent procedures
5.2 Infinity Clinic is not responsible for adverse reactions if medical history is not fully disclosed.
5.3 Some treatments (e.g., HD BrowSculpt, advanced facials, chemical peels) may require patch testing.
๐ฒ. ๐ฃ๐ฎ๐๐ฐ๐ต ๐ง๐ฒ๐๐๐ถ๐ป๐ด
6.1 Patch tests must be completed at least 24โ48 hours prior to certain treatments.
6.2 Failure to attend a patch test may result in cancellation of appointment and loss of deposit.
๐ณ. ๐ฅ๐ฒ๐๐๐น๐๐ & ๐๐ณ๐๐ฒ๐ฟ๐ฐ๐ฎ๐ฟ๐ฒ
7.1 Results vary between individuals.
7.2 No guarantees can be made regarding specific outcomes.
7.3 Following aftercare advice is essential.
7.4 Infinity Clinic is not responsible for poor results due to failure to follow aftercare instructions.
๐ด. ๐๐๐ฒ๐๐๐ & ๐๐ต๐ถ๐น๐ฑ๐ฟ๐ฒ๐ป
8.1 We kindly ask all clients to attend their appointments alone.
8.2 Please do not bring accompanying persons or children to your appointment.
This ensures a calm, safe, and professional environment for all clients.
๐ต. ๐๐๐ด๐ถ๐ฒ๐ป๐ฒ & ๐ฆ๐ฎ๐ณ๐ฒ๐๐
9.1 We operate under strict hygiene and sterilisation procedures.
9.2 Any abusive, inappropriate, or disrespectful behaviour will result in immediate termination of appointment and refusal of future services.
๐ญ๐ฌ. ๐ฃ๐ฎ๐๐บ๐ฒ๐ป๐๐
10.1 We accept cash and card payments.
10.2 Full payment is required at the end of each treatment unless prepaid.
๐ญ๐ญ. ๐๐ถ๐ณ๐ ๐ฉ๐ผ๐๐ฐ๐ต๐ฒ๐ฟ๐
11.1 Gift vouchers are non-refundable and cannot be exchanged for cash.
11.2 Vouchers must be used before the expiry date.
11.3 If a client fails to attend their appointment without sufficient notice (no-show), the gift voucher will be considered fully redeemed.
11.4 Late cancellations may result in partial or full redemption of the voucher at the discretion of Infinity Clinic.
๐ญ๐ฎ. ๐๐ผ๐บ๐ฝ๐น๐ฎ๐ถ๐ป๐๐
12.1 If you are dissatisfied, please inform us within 48 hours of your treatment.
12.2 We will assess the concern and offer an appropriate resolution where applicable.
๐ญ๐ฏ. ๐ฅ๐ถ๐ด๐ต๐ ๐๐ผ ๐ฅ๐ฒ๐ณ๐๐๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ
13.1 Infinity Clinic reserves the right to refuse service to anyone for:
โข Health and safety reasons
โข Inappropriate, abusive, or disrespectful behaviour
โข Contraindications to treatment
โข Non-compliance with salon policies
13.2 Infinity Clinic also reserves the right to refuse or discontinue any treatment at its discretion without providing a reason.
13.3 For hygiene and safety reasons, clients are strictly prohibited from touching professional equipment, tools, treatment devices, or any materials used to perform treatments unless instructed by a member of staff.
๐ง๐ต๐ฎ๐ป๐ธ ๐๐ผ๐ ๐ณ๐ผ๐ฟ ๐ฐ๐ต๐ผ๐ผ๐๐ถ๐ป๐ด ๐๐ป๐ณ๐ถ๐ป๐ถ๐๐ ๐๐น๐ถ๐ป๐ถ๐ฐ.
We look forward to providing you with a professional, safe, and relaxing experience.