17/07/2025
Can I politely ask, if you need reschedule a session that 48 hrs notice is provided for counselling sessions.
Failure to provide 24 hrs or 48 hrs notice depending on your EAP, will be classed as did not attend, and the session will come off allocation.
The EAP have now advised no delaying sessions over a long period. It is a brief intervention, solution focused service, unless you are having private sessions.
Any questions please text or email. Im often with clients and will respond asap.
There has been an increase in late cancellations for non emergency reasons. I am self employed and this impacts me. Emergencies happen I understand, If no reply after 2x contact or no physical reason to not attend, referral will be closed.
Kind regards
Dawn