Active Days Mobility

28/01/2026

We had someone visit the shop today, they purchased a Powerchair online a week ago, unfortunately it fell from the hoist on to the road and twisted the chassis and damaged the drive motor/gearbox. We will not get involved with these products now, we used to but not anymore. We find ourselves spending a lot of time trying to source the parts, time we don’t have. I understand not everyone has a lot of money however it can Be a false economy buying online. It needs to go back to Birmingham on a pallet, cost around £80 both ways. Now we are at £960, for £1200 we would have sold them an better chair, we could repair it quickly and no need to ship it half way across the country. We don’t like not helping people, we did look at it and tell them what’s wrong but there are limited options. This year we are being much stricter on what we do, purely because we are so busy we need to look after customers that have products from manufacturers we work with. We also want to reward loyalty so customers that purchase from us will get priority treatment and cheaper prices.

23/01/2026

January is normally a quiet month, not this one. Lots of people helped, life made better for many. Money saved, repairs and servicing done to the best standards. And a lovely review to end the week. Have a great weekend 👍

20/01/2026

Brandon went to a job today, he said to the customer the “batteries are weak”, customer adamant they’re fine as new and that we’re are just trying to get them to buy new ones, they even came out with a car battery tester to try prove a point, you CANNOT use an instant tester to tell if mobility batteries are any good, you need a capacity tester, not a £15 thing off Temu. We will never try to sell you anything you don’t need. Customer now on our blacklist, we don’t like doing that but if people are rude or abusive to staff we will not serve them. If this customer needs help in the future they’ll have to find someone else, seeing as we are the most experienced in the area and the cheapest good luck with that.

19/01/2026

We had a call today from someone saying their mobility scooter isn’t working, their son has fitted new batteries. From what they’ve said it looks like the controller has blown as they told us the fault code showing. A new controller is over £270 plus our call out costs etc. We had another asking for a seat base, they’re fitting it themselves as they’ve watched a YouTube video and it’s easy. Last time they did a puncture repair they wrecked the transaxle whacking the wheel rim and caused £400 worth of damage. Please leave it to us unless you know what you’re doing.

16/01/2026

Mobility Scooter servicing. Prices £80 if you purchased it from us, £90 if you didn’t. Price includeds a full battery test, collection and drop off within 5 miles of either shop. There is an additional cost if you live further than 5 miles from our shops, please contact us for more information.

14/01/2026

Motion Healthcare Photo Lite. Under £1795 Existing customers, speak to us and we will reward you with a special price 🙂. Unlike some we reward existing customers, not new ones. Demo unit at Bexhill, can be taken to Eastbourne if required. Better prices than the internet box shifters.

Introducing the Photon Lite: a compact carbon fibre powerchair built for travel. Weighing just 13.9kg (carry weight), it’s exceptionally lightweight without compromising on durability. Engineered for everyday agility, the Photon Lite offers a 12-mile range and supports up to 22 stone, making it ideal for both comfort and convenience. With a sleek, minimalist design, it’s easy to fold, lift and store. It’s perfect for life on the move.

Experience freedom in a featherweight form. It’s smart, strong, and effortlessly portable.

Free Bluetooth attendant controller & quad-lock bracket included.

13/01/2026

Before Christmas I did a post to win £50 to spend in the shop, the winner kindly said give it to the Ukraine appeal. That has been done.

10/01/2026

Is this your wheelchair? It’s turned up and we don’t know whose it is. If you can tell me where and when it went missing I’m happy to return it to you. We’ve sold several of these so cannot identify the owner.

09/01/2026

Thankfully that storm has now passed, the needle almost went off the chart on my barograph, very similar pressure to the storm of 87, I have the chart for that storm too.

08/01/2026

The Government are doing a consultation around powered mobility aids and their use. Now is your chance to have your say. We can but try, I personally think the road legal ones should be able to go faster than 8 mph as modern vehicles are much safer. They’re also considering getting rid of a term I really don’t like ‘Invalid Carriage’.

Link here

Seeks views on changing the rules for using powered mobility devices.

05/01/2026

Every job has its challenges but overall I still look forward to going to work each day.
First full day back and we are already extremely busy. Lots of calls about batteries, this cold weather will reduce the distance you can get out of them and it will kill any that are weak. We hold stock of all common sizes so please shout if you need us.
(Moon picture was taken at the weekend)