31/12/2025
🎆 Closing 2025 | Looking Ahead to 2026
As 2025 comes to a close, we’re taking time to reflect on a year of delivery, learning, and resilience at Gateway Family Services CIC — and to look ahead with purpose to 2026.
This year, Gateway continued to support people through some of the most challenging circumstances — from cost-of-living pressures and housing insecurity, to poor health, caring responsibilities, isolation, and complex life transitions. Across our services, colleagues delivered over 44,000 hours of support, working alongside more than 10,800 individuals and families across Birmingham, Solihull, and the wider area.
Our impact was felt across a wide range of programmes — including Social Prescribing, Early Help, Carers support, Lifestyle Services, Active Travel, and our Maternity & Neonatal Voices Partnerships. Through listening sessions, community engagement, one-to-one support, and practical interventions, people were supported not just to cope, but to rebuild confidence, stability, and wellbeing.
Alongside frontline delivery, we continued to strengthen how support is accessed and coordinated. This included clearer referral pathways, closer working with NHS partners, Primary Care Networks, local authorities, and VCSE organisations, and a strong focus on collaboration rather than duplication. Lived experience remained central — particularly through MNVP work, where voices of women, families, and bereaved parents directly informed system improvement.
Behind the scenes, we invested in the foundations that make sustainable impact possible. This year saw:
👉stronger digital and data systems to support reporting and learning
👉clearer internal communication through new shared tools and an intranet
👉targeted communication with professionals and partners
👉continued investment in staff wellbeing, training, and development
and practical initiatives like Gateway Support Grants, helping people meet urgent needs when it mattered most
We also strengthened our organisational resilience — with robust governance, clearer strategic direction, and a continued focus on using resources where they make the greatest difference: supporting people, not processes.
As we look ahead to 2026, our priorities are clear:
👉 making support easier to access
👉 strengthening partnerships and local systems
👉 listening closely to lived experience
👉 and continuing to tackle health inequalities with compassion, evidence, and integrity
Thank you to our staff, volunteers, partners, and — most importantly — the people and communities who trust us to walk alongside them.
We’re proud of what’s been achieved, and ready for what’s next.
Wishing everyone a safe, restful New Year — and we look forward to continuing this work together in 2026!
#2026
