Blackpool Coastal Housing

14/11/2025

We are looking for a dedicated worker to join our team.

Find out more about this vacancy: http://www2.blackpool.gov.uk/bchjobs/Vacancies.aspx?ID=398

14/11/2025

This week we have taken part in National Involvement Week by highlighting some of our involvement activities. We have plenty of opportunities for our customers to get involved with B*H. To find out more, check out this post: https://www.bch.co.uk/news/national-involvement-week-2025

13/11/2025

Our Reading Panel members help to ensure our publications are as accessible as possible, easy to read and to understand. The Reading Panel tick of approval showcases how their involvement has made a difference!

Following recent feedback, the panel noted two spelling errors which were corrected within the Tackling Anti-Social Behaviour booklet prior to this being published with the tick of approval.

“As a member of the Reading Panel I enjoy reading through the documents that Blackpool Coastal Housing intend to issue to either tenant or staff, it is very enjoyable, and I look forward to each one.” – Sue, Reading Panel member

If you’re interested in joining our Reading Panel, get in touch or to find out more visit: https://www.bch.co.uk/involving-you/reading-panel

12/11/2025

Our Neighbourhood Panel work jointly with the Neighbourhoods Team to review our approach to handling anti-social behaviour, policies, procedures, standard letters and information issued by the service regarding specific neighbourhood matters.

The panel agreed that it would be beneficial for staff to be more visible when out on the estates to increase B*H’s presence. As a result of this, tabards were purchased for the Neighbourhoods Team to wear when onsite to encourage residents to approach staff.

“Being a tenant of Blackpool Coastal Housing on the panel we look at the polices and services that affect the tenants of Blackpool Coastal Housing and ensure that the services that the landlord provide are fit for purpose. We help in the development and implementation of social housing polices for Blackpool Coastal Housing “ – Carl, Neighbourhood Panel member.

Find out more about becoming a Neighbourhood Panel member at: https://www.bch.co.uk/involving-you/neighbourhood-panel

11/11/2025

This afternoon, B*H’s Head of Housing Services, along with managers from our Neighbourhoods Team, are attending a Tpas workshop on Tenant-Led Neighbourhood Impact to expand their knowledge on how the tenant voice is shaping every day improvements, from neighbourhood inspections to community projects.

Over the next couple of weeks, we’ll be in our local communities completing Neighbourhood Walkabouts . If you would like to attend a walkabout to provide your feedback of your local area, dates and locations for November are now available on our website. Follow this link for more information: https://www.bch.co.uk/my-neighbourhood/neighbourhood-services/neighbourhood-inspections

11/11/2025

TOWER Scrutiny are an independent panel who assess and challenge the services that B*H provides on behalf of all customers.

TOWER holds B*H to account by completing regular reviews of our services. Their scrutiny of the B*H website highlighted several areas for improvement, including developing content, ease of access and simplifying the language used.

TOWER are meeting with B*H’s Care & Repair Manager today to get involved in reviewing the Adaptations policy and booklet. It’s really important for us to gain customer views to ensure our services continue to meet individual needs.

If you would like more information on TOWER Scrutiny, including information on joining the panel, follow this link: https://www.bch.co.uk/involving-you/tower-scrutiny

10/11/2025

As a proud member of Tpas, this week we are supporting National Involvement Week 2025.

During the week, staff from across B*H will be attending workshops hosted by Tpas to learn more about how our customers voice can shape everyday improvements. We’ll also be hearing directly from the Regulator of Social Housing on the Tenant and Accountability Standard.

We have plenty of opportunities for our customers to get involved with B*H and we’ll be highlighting some of our involvement activities throughout the week here on Facebook!

For more information, check out our website: https://www.bch.co.uk/news/national-involvement-week-2025

06/11/2025

Our Rents Drop In is on again tomorrow the grange Blackpool... just pop in anytime between 12pm & 2pm to speak to a member of the team!

No need to book an appointment, just pop in to speak to a member of the Rents Team!

03/11/2025

Fireworks are explosive devices and can cause serious injuries if not handled safely.

This Bonfire Night, please:
• Only buy CE-marked fireworks from trusted retailers.
• Avoid handling fireworks if you’ve been drinking.
• Store fireworks securely in their original packaging.
• Read and follow all safety instructions before lighting.
• Light at arm’s length, then stand well back.
• Supervise children and keep pets indoors.
• Don’t set off fireworks after 11pm (midnight on Bonfire Night).

27/10/2025

We have an exciting opportunity to join our friendly Housing Services Team, and you might be exactly who we are looking for! To find out more and apply, visit http://www2.blackpool.gov.uk/bchjobs/Vacancies.aspx?ID=397

27/10/2025

We are proud to be a Tpas Accredited Landlord ✔️
Find out how you can get involved with us here: https://www.bch.co.uk/involving-you

Meet the current Tpas Accredited Landlords 👏

The accreditation helps you to:
1. Build a strong culture of tenant engagement across your organisation
2. Drive business improvements with your tenants and customers.

The accreditation is assurance of high standards and inclusive approaches. The road to assurance is not easy but we will make sure it's not lonely or scary!