07/01/2026
What is a Sight Care Advisor and how can they help you?
Coming to terms with a sight loss diagnosis can be a devastating and life-changing time. Our Sight Care Advisors, Karen and Jan (based in St Richard’s Hospital, Chichester and Southlands Hospital, Shoreham-by-Sea, respectively) are there for you.
Karen says "My role is about guiding patients through their diagnosis and connecting them to the right support"
One of our clients, Margaret, has kindly shared how our Sight Care Advisors are supporting her.
We first met Margaret in the Eye Clinic in January 2024 where tests and scans revealed that she has significant retinal occlusions in her left eye which required an urgent injection. A folIow-up appointment was made to see a Consultant. In the meantime, we discussed how she was managing with everyday tasks and referred her to a Vision Rehabilitation Specialist at West Sussex County Council.
Margaret received her injection (a slow release implant), we were in attendance to offer moral support and then phoned her to see how she was, also giving her the Patient Line telephone number in case she had any problems prior to her next appointment.
Sadly, the overall prognosis for Margaret’s vision in her left eye was poor. Her Consultant agreed that she should be registered as Sight Impaired, and perhaps Severely Sight Impaired in future. We completed the Certificate of Registration for Margaret, which enables her to access further practical and financial support, we gave her information and assistance with benefits and concessions she may be entitled to.
We also referred her for one of our Low Vision Assessments, so she could be assessed for any products or techniques that would help her make the best use of her remaining vision.
Margaret continues to receive treatment and knows she can contact our Sight Care Advisors at any time for advice, support and reassurance.
If you are living with sight loss and need some support please contact us.
Image is a picture of Karen chatting to a client at one of our open days