22/02/2026
💜 Patient Feedback 💜
I gave birth to my little boy on the 7th of December 2025, and I truly had the most magical birth experience from start to finish. I arrived on the labour ward and was initially greeted by Francis, who made me feel instantly at ease. Shortly after, Francis’ shift ended and there was a changeover to the night staff.
I was then introduced to my midwives, Jess and Avril. Avril was a student midwife, but you would never have known this due to her incredible knowledge and confidence. Not long after being examined, I was straight into the birthing pool. From that moment on, I felt completely at ease and fully in control. Jess and Avril listened carefully to my wishes, talked me through all of my options, and attended to my needs without hesitation throughout my labour.
I had my partner and mum with me as birthing partners, and they were consistently offered drinks and snacks during the experience. Both of them have since commented on how lovely the experience was for them and how amazing Jess and Avril were.
My baby boy, Oscar, entered the world at 11:36pm on the 7th of December 2025. If it hadn’t been for Jess and Avril’s constant words of encouragement, support, and genuine empathy, I don’t believe I would have got through labour the way I did.
I can confidently say that my labour experience was the most magical time of my life. I would love to thank all of the staff on Pilgrim Maternity Ward for being so welcoming and caring. However, a very special thank you goes to Jess and Avril, who will always hold a special place in my heart for being there during one of the most special, yet most vulnerable, times of my life. Both of them are truly made to be midwives, and I will be forever grateful to them.