The Hereward Practice

The Hereward Practice Welcome! We cannot answer medical questions on Facebook. Welcome to The Hereward Practice! About Lakeside Healthcare!

Our close-knit team of GPs, nurses, allied health professionals, administrative and reception staff, are dedicated to providing the best possible healthcare services for our community. Our team works collaboratively to provide healthcare services at The Hereward Practice. We are fortunate to have a close-knit team of GPs, nurses, allied health professionals, administrative and reception staff, who are all dedicated to providing the best possible service for our community. Patients are at the heart of what we do and we couldn’t do it without our extensive team. We are lucky to have so many experienced and long serving colleagues, plus newer staff who are committed to a career in Primary Care. We have an experienced management team who deal with the daily running of our practices and our patient service advisors are there to help whether you have a medical concern or administrative query. They are very busy so if your enquiry can wait until after 11am each day then that would be appreciated and should save you time either waiting on the telephone or in our reception areas. We engage regularly with patients through our Patient Participation Group, taking their views into account where possible when making changes and listening to their views, issues and ideas. We also have productive working relationships with the Integrated Care Board and Care Quality Commission and make improvements as and where we can. As well as our daily work in surgeries we also work in the local community, making home visits, providing healthcare for residents in local care homes and offer advice and support on lifestyle and non-clinical issues with our Personalised Care Team of care coordinators and social prescribers. We are busier than ever so thank you for your understanding while we continue recruit, train and develop our team and working practices to see as many patients as we can safely. The Hereward Practice is a part of Lakeside Healthcare, a large GP partnership that provides NHS care for around 170,000 patients across Lincolnshire, Cambridgeshire, Peterborough and Northamptonshire. We are made up of eight GP practices across 14 sites that are all part of their local communities. We work together as practices to provide resilience, sharing learning and professional back-office support services. Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team. We also host a clinical research team who run high quality clinical trials and studies to support the development of new medications and preventative treatment for long-term conditions. We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do. For further information please visit our website.

We want to make sure everyone receives the best possible care, and your feedback helps us do just that. If something has...
30/01/2026

We want to make sure everyone receives the best possible care, and your feedback helps us do just that. If something has worked well for you, we’d love to hear about it and if there’s something we could do better, letting us know means we can make positive changes.

You can share your thoughts by leaving feedback or a review. Tell us about your experience here: https://www.theherewardpractice.co.uk/give-feedback.

30/01/2026

Antibiotics don’t work for colds and flu.

Pharmacists can help you manage symptoms like a sore throat, cough or temperature, no appointment needed.

You can help by:
💊 Not taking them for colds or flu
💊 Not saving them for later
💊 Taking them exactly as prescribed

Millions of adults across the country could improve their health and wellbeing by making small changes to their lifestyl...
28/01/2026

Millions of adults across the country could improve their health and wellbeing by making small changes to their lifestyle. The free NHS Healthy Choices Quiz is here to help. Take the quiz to receive your overall score and receive personalised recommendations. Whether you want to eat better, move more, drink less or sleep deeper, the NHS has a plan that’s right for you.

Take the quiz 👇
https://www.nhs.uk/hcquiz

If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place...
26/01/2026

If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you.​ Call, go online or use the NHS App.

➡️ nhs.uk/111

ANPR system is now in operationTo help ensure parking spaces are available, an Automatic Number Plate Recognition (ANPR)...
21/01/2026

ANPR system is now in operation

To help ensure parking spaces are available, an Automatic Number Plate Recognition (ANPR) system has been installed. The cameras will operate 24 hours a day, seven days a week.

Parking at our practice is for patients who are attending an appointment, collecting medication from the practice or Well Pharmacy, dropping off a request, and speaking with a member of our team.

When you arrive, please register your number plate using the check-in tablets at reception and at Well Pharmacy. You will have:

• 15 minutes to register your vehicle
• A maximum stay of 30 minutes

If your visit takes longer than 30 minutes please don't worry, just let reception or the team at Well Pharmacy know before you leave and we will update the system to prevent any penalties.

The system will be managed independently by Total Parking Solutions. The practice cannot cancel or intervene in penalty notices, and we do not receive any income from fines. A standard penalty notice is £60, increasing to £100 if not paid within 14 days.

We are installing this system as we have seen a rise in the number of people using our car park. This has made it difficult for patients to find a space when they need to attend the practice or Well Pharmacy.

If you are not visiting for care, please support us by using alternative parking in the town. This ensures our spaces remain available for those who need them for patient care. You can find public parking in Bourne on the South Kesteven District Council website: www.southkesteven.gov.uk/carparks.

Thank you for your understanding and for helping us improve access for our patients.

We were delighted to have our first face-to-face meeting with Chairs and officers of our Patient Participation Groups. T...
20/01/2026

We were delighted to have our first face-to-face meeting with Chairs and officers of our Patient Participation Groups. They, and Chief Executive Jessica Bawden, regularly connect via Zoom but this was the first time that all met in person.

It was an opportunity to reflect on the past year and to continue working with our PPGs on service improvement. A recent highlight has been the implementation of Total Triage which has received positive reviews and patient feedback.

Jessica Bawden also spoke about future areas of focus while the PPGs gave updates about their work including patient liaison, drop-in events and health awareness talks.

Thank you to everyone who came along to the meeting or who volunteers in our Patient Participation Groups. You help us to shape our services and sites.

It’s Brew Monday 🍵Brew Monday takes place on the third Monday in January. It’s about connection, not pressure! A reminde...
19/01/2026

It’s Brew Monday 🍵

Brew Monday takes place on the third Monday in January. It’s about connection, not pressure! A reminder to pause, check in, and remember that none of us have to face things alone.

January can be a difficult time for many people. Brew Monday encourages small, simple actions that can make a real difference, such as:

▪️Sharing a cup of tea or coffee with someone
▪️Checking in with a friend, family member, or colleague
▪️Taking a proper break and looking after your own wellbeing
▪️Making time for a short conversation, even just a few minutes

You don’t have to share anything personal, and you don’t need to have the right words. Sometimes just being there, listening over a brew, is enough.

Today is a good reminder that small moments of kindness and connection matter. If you can, reach out to someone, or allow someone to reach out to you.

Below are a list of organisations that offer support with mental health, crisis situations, bereavement, money worries, and more...

Mental health and crisis support:

Samaritans
116 123
Open 24 hours a day, every day
You can call about anything that’s affecting you.
samaritans.org

Mind
0300 123 3393
Monday to Friday, 10am–5pm
Information and support for people with mental health concerns.
mind.org.uk

NHS Mental Health Support
Call 111 and choose option 2
Open 24 hours a day, every day
Speak to trained mental health professionals for urgent advice and support.
nhs.uk (search “mental health support”)

Shout (text service)
Text 85258
Open 24 hours a day, every day
Free support by text if you’d prefer not to speak on the phone.
giveusashout.org

SANEline
0300 304 7000
Daily, 4pm–10pm
Emotional support for people affected by mental health issues.
sane.org.uk

CALM (Campaign Against Living Miserably)
0800 58 58 58
Daily, 4pm–midnight
Support for people feeling low or experiencing suicidal thoughts.
thecalmzone.net

No Panic
0300 772 9844
Daily, 10am–10pm
Support for people experiencing anxiety or panic.
nopanic.org.uk

Financial support:

National Debtline
0808 808 4000
Monday to Friday 9am–8pm, Saturday 9.30am–1pm
Free and confidential advice about money and debt.
nationaldebtline.org

Bereavement support:

Cruse Bereavement Care
0808 808 1677
Open Monday, Wednesday, Thursday and Friday, 9am to 5pm and Tuesday, 1pm to 8pm
Provides support for people coping with grief and bereavement.
cruse.org.uk

Gambling support:

GamCare
0808 8020 133
Open 24 hours a day, every day
Support for people affected by gambling.
gamcare.org.uk

Alcohol support:

Drinkline
0300 123 1110
Open Monday to Friday, 9am to 8pm, and weekends, 11am to 4pm
Provides confidential advice and support for people worried about alcohol use.
drinkaware.co.uk

Domestic abuse support:

Respect (for men experiencing domestic abuse)
0808 801 0327
Open Monday to Friday, 10am to 5pm
Provides support for men experiencing domestic abuse.
mensadviceline.org.uk

Refuge (for women experiencing domestic abuse)
0808 2000 247
Open 24 hours a day, every day
nationaldahelpline.org.uk

Dear Patients We will be closed Wednesday afternoon ( 21st January 2026) from 2.00-6.30pm for practice learning time for...
19/01/2026

Dear Patients

We will be closed Wednesday afternoon ( 21st January 2026) from 2.00-6.30pm for practice learning time for all of our staff.

Thank you for understanding the importance of this training and how we strive as a practice to give our patients the best possible care.

Normal service will resume Thursday
morning at 8.00am.

Please note our Dispensary will only be closed from 2.00-5.00pm.

ANPR system being installed today:To help ensure parking spaces are available an Automatic Number Plate Recognition (ANP...
19/01/2026

ANPR system being installed today:

To help ensure parking spaces are available an Automatic Number Plate Recognition (ANPR) system is currently being installed. The cameras will operate 24 hours a day, seven days a week.

Parking at our practice is for patients who are attending an appointment, collecting medication from the practice or Well Pharmacy, dropping off a request, and speaking with a member of our team.

When you arrive, please register your number plate using the check-in tablets at reception and at Well Pharmacy. You will have:

• 15 minutes to register your vehicle
• A maximum stay of 30 minutes

If your visit takes longer than 30 minutes please don't worry, just let reception or the team at Well Pharmacy know before you leave and we will update the system to prevent any penalties.

The system will be managed independently by Total Parking Solutions. The practice cannot cancel or intervene in penalty notices, and we do not receive any income from fines. A standard penalty notice is £60, increasing to £100 if not paid within 14 days.

We are installing this system as we have seen a rise in the number of people using our car park. This has made it difficult for patients to find a space when they need to attend the practice or Well Pharmacy.

If you are not visiting for care, please support us by using alternative parking in the town. This ensures our spaces remain available for those who need them for patient care. You can find public parking in Bourne on the South Kesteven District Council website: www.southkesteven.gov.uk/carparks.

Thank you for your understanding and for helping us improve access for our patients.

Thanks to everyone who baked, donated goodies, dressed up or took part in our fundraising over the last few months, rais...
19/01/2026

Thanks to everyone who baked, donated goodies, dressed up or took part in our fundraising over the last few months, raising hundreds of pounds for national charities including Breast Cancer Awareness, Children in Need and Save the Children.

However, our bumper Christmas raffle was in aid of a local charity that is very close to our hearts and our team raised a brilliant £430. Thanks to Don't Lose Hope for the lovely card - we all really appreciate the great work you do!

16/01/2026

Make 2026 the year you quit smoking for good. With the NHS Quit Smoking app, you can:
➡️ track your progress
➡️ see how much you're saving
➡️ get daily support
➡️ get inspired by others

Find out more:
https://www.nhs.uk/better-health/quit-smoking/

Address

Exeter Street
Bourne
PE109XR

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441778393399

Alerts

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