25/08/2020
We are recruiting for a Centre Coordinator to work at our Child Contact Centre in Haywards Heath and/or Hassocks. It is possible that the Coordinator will manage both locations.
AG Family Support is a well-established, respected and growing national organisation, specialising in the delivery of social work consultancy and assessments, family support and child contact services.
The position is available immediately, subject to successfully completing the application and recruitment process, including positive references.
The coordinator would be working from home but have their contractual base at the Contact Centre/s.
Child Contact Centres offer a welcoming space for children to nurture or re-establish contact with a parent or their significant others. The children we work with may be living with a parent, an extended family member or foster carers. Our Contact Centres provide families with the opportunity to spend quality time with their parent and/or relatives a safe, neutral spaces.
The role of a coordinator includes the day to day running of the Child Contact Centre where you will be liaising with social workers, solicitors, CAFCASS officers and families directly. You will be responsible from the initial enquiry stage through to attending referral meetings, preparing quotes, allocating and supervising staff, checking reports and invoicing for services provided. You would be line managed by one of the company’s senior managers.
Whilst initially this would be zero hours role (during a 3 months’ probation period) followed by a part time permanent position. Currently, the role requires 20-30 per week.
Experience of working with families is essential, as well as are excellent organisational, communication and administrative skills.
You must drive and have an enhanced DBS dated within 2 years (or a willingness to obtain one if successful). The successful applicant also needs to live locally to Hassocks/Haywards heath (within several miles).
Main duties include, but are not limited to:
· Processing referrals
- Invoicing
· Staff allocation and supervision
· Coordination of service delivery
· Liaison with Service Commissioners, solicitors and members of the public
· Quality Assurance of contact session reports
· Managing referral meetings with parents at the Centre/s
· Managing the Contact Centre Diary and ensuring it is kept updated
· Occasionally supervising or supporting contact sessions, both in the Contact Centre and in the community
Essential Skills
• Management/supervisory experience within a related service dealing with other organisations, professionals and members of the public
• Experience at staff supervision
• Ability to work independently
• Excellent written and verbal communication skills.
• Excellent organisational skills.
• High proficiency in IT skills, including Word Processing, Spreadsheets, Dropbox etc.
• An Enhanced DBS check certificate (less than two years old) or willingness to apply and pay for one if successful
• A car owner and willing to get business use cover on your car insurance
• You must also be experienced and confident in working independently
• Ability to work in high pressure environment and against tight deadlines.
• Evidence of prior practical experience of working with children and families, and/or relevant qualifications and prior training.
• Ability to work with colleagues, AGFS managers and families in an honest, reliable and ethical manner.
• Ability to quickly acquire new knowledge and capacity to effectively use it in line with assigned work responsibilities
In the first instance send your CV to admin@agfamilysupport.com with a covering letter explaining your relevant experience and why you are interested in the Centre Coordinator role. £12 per hour. Please title the email ‘Centre Coordinator in Sussex- expression of interest’
